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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Mama Shelter Lille

Photo gallery

Featured image
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi

Mama Shelter Lille

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationHenri Matisse Park1 min walk
    Popular LocationEuralille3 min walk
    Popular LocationMuseum of the Gunners4 min walk
    AirportLille (LIL-Lesquin)15 min drive

Choose dates to view prices

  • Double Room, 1 Queen Bed (Large Mama)

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Double Room, 1 Double Bed (Medium Mama)

    5/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Twin Room, 2 Single Beds (Medium Mama)

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Double Room, 1 Double Bed (Small Mama)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Lille

Located in Lille, Mama Shelter Lille is connected to a shopping centre. Opera House and Zenith Arena Concert Hall are cultural highlights, and some of the area's notable landmarks include Old Stock Exchange and Lille Grand Square. Looking to enjoy an event or a game while in town? See what's happening at Pierre Mauroy Stadium or Lille Metropole Stadium.
Popular Location

What's nearby

  • Henri Matisse Park - 1 min walk
  • Euralille - 3 min walk
  • Museum of the Gunners - 4 min walk
  • Opera House - 6 min walk
  • Casino Barriere Lille - 10 min walk

Getting around

  • Lille Europe Station - 3 min walk
  • Lille Flandres Station - 5 min walk
  • AirportLille (LIL-Lesquin) - 15 min drive

Restaurants

  • Yakamoz - 3 min walk
  • Palais de la Bière - 4 min walk
  • Sushi Chiwa - 4 min walk
  • KAF - Kiosque à Fraîcheurs - 4 min walk
  • Pékin - 4 min walk
View in a map

About this property

Mama Shelter Lille

Pet-friendly hotel connected to a shopping centre in Lille Centre Ville, walk to Euralille
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. All 112 rooms offer free WiFi, fridges and LCD TVs with satellite channels. Other amenities available to guests include premium bedding, hairdryers and safes.
Mama Shelter Lille offers 112 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
1 per room (up to 26 lbs/12 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lille Opening July 2019 Hotel
Mama Shelter Opening July 2019 Hotel
Mama Shelter Lille Opening July 2019
Mama Shelter Opening July 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)

Frequently asked questions

Can I cancel my reservation for free at Mama Shelter Lille and receive a full refund?
Yes, Mama Shelter Lille offers free cancellation on select room rates, because flexibility matters! Please refer to Mama Shelter Lille cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mama Shelter Lille?
As of 26 Feb 2021, prices found for a 1-night stay for 2 adults at Mama Shelter Lille on 28 Feb 2021 start from £85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mama Shelter Lille pet-friendly?
Yes, Mama Shelter Lille allows pets (limit 1 per room) with a maximum weight of up to 12 kg per pet. There's a fee of EUR 25 per pet, per night.
How much is parking at Mama Shelter Lille?
Self-parking is available for EUR 19 per night.
What time is check-in at Mama Shelter Lille?
Check-in is from 3:00 PM - 5:00 AM.
What time is check-out at Mama Shelter Lille?
Checkout is at noon.
Where is Mama Shelter Lille located?
Located in Lille Centre Ville, this hotel is within a 10-minute walk of Euralille, Opera House and Old Stock Exchange. Lille Grand Square and Zenith Arena Concert Hall are also within 15 minutes. Lille Europe Station and Lille Flandres Metro Station are within a 5-minute walk.
4.4
Excellent
Rating 5 - Excellent. 36 out of 63 reviews
5 - Excellent 57%
Rating 4 - Good. 19 out of 63 reviews
4 - Good 30%
Rating 3 - Okay. 8 out of 63 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 63 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 63 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor and vibe.Beds super comfortable! Good food. Air conditioning not working so had a very hot night's sleep :(
Stayed 1 night in Jul 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Property conditions & facilities
Overall I had a nice time especially in the restaurant. the staff was lovely. However, my room was freezing and the heating system wasn't working. You should fix this issue especially during winter time.
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to put coffee machine one the room ...all was good Well situated ..easy to go around waking .it will be así nice to inform your hotel clients to book also the restaurant in advance ...we couldn’t taste the food everything was full ...
Stayed 1 night in Nov 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour avec un respect des règles sanitaires irréprochable
Stayed 1 night in Nov 2020

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