Mama Shelter Lille

Photo gallery for Mama Shelter Lille

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Premium bedding, in-room safe, desk, free WiFi
Twin Room, 2 Single Beds (Medium Mama) | Premium bedding, in-room safe, desk, free WiFi
Double Room, 1 Double Bed (Small Mama) | Premium bedding, in-room safe, desk, free WiFi
Premium bedding, in-room safe, desk, free WiFi

Overview of Mama Shelter Lille

Mama Shelter Lille

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
97 place Saint-Hubert, Lille, 59800

Explore the area

  • Popular LocationCasino Barriere Lille8 min walk
  • Popular LocationZenith Arena Concert Hall11 min walk
  • Popular LocationLille Grand Square11 min walk
  • AirportLille (LIL-Lesquin)15 min drive

Choose dates to view prices

About this area

Lille

Located in Lille Centre Ville neighbourhood, Mama Shelter Lille is connected to a shopping centre. Opera House and Zenith Arena Concert Hall are cultural highlights, and some of the area's notable landmarks include Old Stock Exchange and Lille Grand Square. Looking to enjoy an event or a game while in town? See what's happening at Pierre Mauroy Stadium or Lille Metropole Stadium.

What's nearby

  • Henri Matisse Park - 1 min walk
  • Museum of the Gunners - 6 min walk
  • Casino Barriere Lille - 8 min walk
  • Zenith Arena Concert Hall - 11 min walk
  • Lille Grand Square - 11 min walk

Getting around

  • Lille Flandres Metro Station - 3 min walk
  • Lille (XFA-Lille Flandres Train Station) - 5 min walk
  • Lille (LIL-Lesquin) - 16 min drive

Restaurants

  • Chicon pressé - 2 min walk
  • Habesha - 2 min walk
  • Starbucks - 4 min walk
  • L'Opera Corner - 4 min walk
  • O Thai - 4 min walk

About this property

Mama Shelter Lille

3-star hotel in the heart of Lille Centre Ville
Consider a stay at Mama Shelter Lille and take advantage of a rooftop terrace, dry cleaning/laundry services and a bar. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and co-working spaces
  • 5 meeting rooms, a lift and smoke-free property
  • A gift shop, concierge services and a 24-hour front desk
Room features
All guest rooms at Mama Shelter Lille include thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • 43-inch LCD TVs with premium channels
  • Fridges, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 19 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 26 lbs/12 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 19 for adults and EUR 10 for children (approximately)
  • Self-parking fee: EUR 19 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property caters to LGBTQ guests
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lille Opening July 2019 Hotel
Mama Shelter Opening July 2019 Hotel
Mama Shelter Lille Opening July 2019
Mama Shelter Opening July 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 65 out of 114 reviews
5 - Excellent 57%
Rating 4 - Good. 34 out of 114 reviews
4 - Good 30%
Rating 3 - Okay. 11 out of 114 reviews
3 - Okay 10%
Rating 2 - Poor. 4 out of 114 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 114 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Staff in reception were friendly and welcoming. The staff in the restaurant and bar were not welcoming, with some exceptions - if you're a 20-something French person you'll get served quickly, if not, be prepared to sit for ages before someone will actually take your order. Also be prepared to catch their eye and for them to deliberately walk in other direction. As a, result, felt really uncomfortable sitting in the restaurant and in the terrace, so wouldn't recommend this.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Mama Shelter and Lille in general. Very relaxed and friendly with a great vibe all around. Would go back for sure.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and fun hotel
A really stylish and fun hotel with a great atmosphere and friendly and helpful staff. We loved our stay there.
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay, cosy and trendy hotel with very friendly staff
Stayed 2 nights in Nov 2021

2/5 Poor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very good location but has a serious noise problem. Moved room first night to get away from the noisy bar only to be kept awake during the second night from the rooftop bar next door. It's ok to be a location where people come to for drinks etc. but if you declare yourself to be a hotel, you should make sure that your guests can actually sleep after 11pm.
Stayed 3 nights in Nov 2021