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L'Hermitage Gantois, Autograph Collection

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Indoor pool
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of L'Hermitage Gantois, Autograph Collection

L'Hermitage Gantois, Autograph Collection

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
224 Rue Pierre Mauroy, Lille, Nord

Explore the area

  • Popular LocationZenith Arena Concert Hall9 min walk
  • Popular LocationLille Grand Square10 min walk
  • Popular LocationCasino Barriere Lille15 min walk
  • AirportLille (LIL-Lesquin)17 min drive

Choose dates to view prices

About this area

Lille

L'Hermitage Gantois, Autograph Collection is located in Historic Center, a neighbourhood in Lille, and is in the city centre and near a metro station. Palace of Fine Arts and Zenith Arena Concert Hall are cultural highlights, and some of the area's landmarks include Porte de Paris and Opera House. Pasteur Institute Museum and Lille Natural History Museum are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Porte de Paris - 3 min walk
  • Jean-Baptiste Lebas Square - 4 min walk
  • Zenith Arena Concert Hall - 9 min walk
  • Lille Grand Square - 10 min walk
  • Casino Barriere Lille - 15 min walk

Getting around

  • Mairie de Lille Station - 4 min walk
  • Lille (XFA-Lille Flandres Train Station) - 9 min walk
  • Lille (LIL-Lesquin) - 17 min drive

Restaurants

  • Le H — 1 min walk
  • Estaminet Gantois — 1 min walk
  • Le Comptoir des Bistronomes - 3 min walk
  • Coffee Makers - 3 min walk
  • La Terrasse - 5 min walk

About this property

L'Hermitage Gantois, Autograph Collection

Luxury Lille hotel in Historic Center with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 72 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. In-room free WiFi and 24-hour room service are standard, as are flat-screen TVs with cable channels.
L'Hermitage Gantois, Autograph Collection offers 72 forms of accommodation with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by Hermitage Gantois has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 23 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Books
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 39-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 18.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 23 per person (approximately)
  • Valet parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: EUR 18.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 347 out of 558 reviews
5 - Excellent 62%
Rating 4 - Good. 153 out of 558 reviews
4 - Good 27%
Rating 3 - Okay. 46 out of 558 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 558 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 558 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre for 5*
No assistance in Spa to know what to fo with covid restrictions. Shower over over bath inadequate. No price sheets for mini bar or information in room. Very small room. Expected more for 5*. Not happy about €100 deposit being deducted and not immediately refunded. Fantastic venue and facilaties.
Stayed 1 night in Aug 2020

5/5 Excellent

Stayed 2 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property but could do better.
The property is great but slightly underwhelmed with the facilities in the room and breakfast. A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc... The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all
Stayed 3 nights in Feb 2020

3/5 Okay

Stayed 3 nights in Oct 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful though something is lacking.
While it is a beautiful building the hotel itself does not live up to his potential. While there was nothing glaringly wrong with the hotel it was just not what you would expect from a high quality hotel. The staff was not rude though they were not overly helpful. They took the bags to the room, though when we got to stairs, they said we needed to carry them. I do not mind taking my bags at all, though if you are going to take the bags to the room, then take them all the way. Otherwise do not pseudo-take the bags to the room. The room was spacious and quiet, which we appreciated. The bed was very comfortable. The decor of the room was simple, well kept though old. We have stayed in this hotel twice and both time because there are not a lot of good hotels in Lille. It is a bit off from the center of the city though no much. Next time we will try another hotel. We would recommend that you try the hotel, though each time we were left feeling a little disappointed.
Stayed 2 nights in Sep 2019