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Seasonal outdoor pool
Seasonal outdoor pool
In-room dining
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.9 out of 5 Good
170 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationChateau des Comtes de Mouscron6 min drive
Popular LocationKortrijk Xpo7 min drive
Popular LocationKortrijk Rose Garden8 min drive
AirportLille (LIL-Lesquin)19 min drive

Choose dates to view prices

  • Standard Room

    3.6/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 3
    • 1 Double Bed OR 1 Double Sofa Bed
    More detailsStandard Room
  • Comfort Room

    4.2/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Room
  • Comfort Twin Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Twin Room
  • Family Room (Confort)

    Room amenities

    • 226 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsFamily Room (Confort)

About this area

Neuville-en-Ferrain

Hôtel Altia is located in Neuville-en-Ferrain. André Diligent Museum of Art and Industry and Zenith Arena Concert Hall are cultural highlights, and some of the area's notable landmarks include Lille Grand Square and Old Stock Exchange. Bellewaerde and Kortrijk Rose Garden are also worth visiting.
Visit our Neuville-en-Ferrain travel guide
View in a map
Popular Location

What's nearby

  • Chateau des Comtes de Mouscron - 6 min drive
  • Kortrijk Xpo - 7 min drive
  • Kortrijk Rose Garden - 8 min drive
  • Kortrijk Market Square - 10 min drive
  • L'Usine Roubaix - 19 min drive

Getting around

  • C.H. Dron Station - 4 min drive
  • Mouscron Station - 6 min drive
  • AirportLille (LIL-Lesquin) - 19 min drive

Restaurants

  • Estaminet Du Chemin Vert - 8 min walk
  • Restaurant des Acacias - 12 min walk
  • Crocodile - 4 min drive
  • Les Grillons - 4 min drive
  • Le Phoenix - 4 min drive

About this property

Hôtel Altia

Hotel in Neuville-en-Ferrain with restaurant and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site. All 118 rooms offer conveniences such as sofa beds and coffee makers, along with free WiFi, free wired Internet and LCD TVs. Guests will also find room service, portable fans and hairdryers.
Hôtel Altia offers 118 forms of accommodation with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Neuville-en-Ferrain hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Motorhome/coach/lorry parking
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee daily: EUR 12.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Conference space (5111 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Linens
  • Portable fan
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12.00 per person (approximately)
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts debit or credit cards and credit cards for all on-site payments; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from April to September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Altia Neuville-en-Ferrain
Hôtel Altia
Hôtel Altia Neuville-en-Ferrain
Hôtel Altia Hotel
Hôtel Altia Neuville-en-Ferrain
Hôtel Altia Hotel Neuville-en-Ferrain

Frequently asked questions

Can I cancel my reservation for free at Hôtel Altia and receive a full refund?
Yes, Hôtel Altia offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Altia cancellation policy on our site for more details about any exclusions or requirements.
Does Hôtel Altia have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Hôtel Altia pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at Hôtel Altia?
Self-parking is free at this property.
What time is check-in at Hôtel Altia?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hôtel Altia?
Checkout is at noon.
Where is Hôtel Altia located?
Situated in Neuville-en-Ferrain, this hotel is 2.2 mi (3.6 km) from Promenade de Flandre, and within 12 mi (20 km) of Kortrijk Xpo and André Diligent Museum of Art and Industry. Lille Grand Square and Old Stock Exchange are also within 12 mi (20 km).
3.9
Good
5 - Excellent
45
4 - Good
79
3 - Okay
30
2 - Poor
13
1 - Terrible
3

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Jul 2020

4/5 Good

Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 2 nights in Jun 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but good.
Basic hotel but the rooms are clean and spacious and the restaurant is good. Plenty of free parking. Ideal for an overnight stop over.
Stayed 1 night in Jan 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Room was spacious. Amenities appeared fairly basic.
Stayed 1 night in Jan 2020
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