Best Western Urban Hotel

Property class: 3

Choose dates to view prices

Located close to Lille Grand Palais, Best Western Urban Hotel provides a terrace, a garden and a bar. The on-site restaurant offers breakfast. Stay connected with free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Bar
The current price is £60
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Single Bed, Non Smoking

A modern hotel room with a large bed, bedside tables, a mirror, and a window with curtains.

Classic Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large mirror.

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted mirror, and a window with curtains.

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a large mirror.

Comfort Room, Multiple Beds, Non Smoking

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking

A hotel room with a bed, two chairs, a desk with a coffee maker, a TV, and a large window with curtains.

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a television, and a large window with curtains.

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Vauban - Wazemmes, a neighbourhood in Lille, Best Western Urban Hotel is near a metro station. Braderie Lille and La Grande Braderie de Lille are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Scarpe-Escaut Regional Natural Park and Jean-Baptiste Lebas Square. Looking to enjoy an event or a game while in town? See what's going on at Pierre Mauroy Stadium, or consider a night out at Le Splendid Concert Hall. Spend some time exploring the area's activities, including golfing. Visit our Lille travel guide
Map
48 Bis Rue De Valenciennes, Lille, Nord, 59000

What's nearby

  • A historic building with ornate architecture, a prominent clock tower, and a bustling square with pedestrians.
    Lille Grand Palais
    13 min walk - 0.7 miles
  • A dessert cup, a helmet, and a cookie on a tray.
    Euralille
    20 min walk - 1.1 miles
  • La Gare Saint Sauveur
    10 min walk - 0.6 miles
  • Zenith Arena Concert Hall
    15 min walk - 0.8 miles
  • Casino Barriere Lille
    5 min drive - 1.3 miles

Getting around

  • Porte-de-Douai Station
    4 min drive
  • Porte de Valenciennes Station
    5 min walk
  • Lille (LIL-Lesquin)
    12 min drive

Restaurants

  • L'Aubergeoise
    4 min walk
  • Le Bugatti
    12 min walk
  • Sushi Boutik
    10 min walk
  • Le Cours Saint So
    6 min walk
  • Le Versailles
    14 min walk

About this property

Best Western Urban Hotel

  • Hotel near Lille Grand Palais
  • Take advantage of a terrace, a garden and a bar at Best Western Urban Hotel . The on-site restaurant offers breakfast. Guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), smoke-free property and a banquet hall
    • Coffee/tea in reception, luggage storage and multilingual staff
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Best Western Urban Hotel feature comforts, such as air conditioning, as well as amenities, such as sound-insulated walls and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 80-cm HDTVs with premium channels
    • Travel cots, electric kettles and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is Best Western Urban Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Urban Hotel ?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Urban Hotel on 22 Nov 2026 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Urban Hotel ?

Self-parking is free at this property.

What time is check-in at Best Western Urban Hotel ?

Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Urban Hotel ?

Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).

Where is Best Western Urban Hotel located?

Located in Vauban - Wazemmes, this hotel is within a 15-minute walk of Jean-Baptiste Lebas Square and Lille Grand Palais. La Gare Saint Sauveur and Lille Natural History Museum are also within 15 minutes. Porte de Valenciennes Station is 5 minutes by foot and Lille Grand Palais Station is 11 minutes.

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Reviews

Best Western Urban Hotel Reviews

8.2

Very good

8.4

Cleanliness

6.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 212 out of 610 reviews
Rating 8 - Good. 257 out of 610 reviews
Rating 6 - Okay. 93 out of 610 reviews
Rating 4 - Poor. 36 out of 610 reviews
Rating 2 - Terrible. 12 out of 610 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good location, friendly and helpful staff, breakfast a bit limited. The booking through Expedia was simple, but the hotel received a booking for 2 single rooms, one in the wing name spelling, and neither with breakfast, whereas my receipt stated 2 double rooms, including breakfast, and in the correct names. Luckily the hotel were amiable.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Lief en behulpzaam personeel. Kamers waren niet het meest schoon, maar wel prima; je had alles en voor prijs-kwaliteitsverhouding is het echt goed. Zit in een relatief rustige buurt, ongeveer 20 min lopen van het centrum. En heerlijk dat je de auto gratis beveiligd kan parkeren
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout a été parfait, restauration comprise. Tarif petit déjeuné très abordable et complet. Salles de formation top.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Dejligt personale og rent og pænt
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, there's free parking and the room was clean and had air conditioning. A bit further out of Lille but close to the metro and the newly developed Gare Saint Saveur.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, only 1 cafe/bar nearby. Nice artisan bakers down the road.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, lovely room, great having secure parking, breakfast excellent, all staff helpful and friendly, however location not great. About a 30 minute walk to La Grand Place where there are lots of shops and restaurants with a good vibe.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons beaucoup apprécié le petit-déjeuner Grand choix de produits salés et sucrés. La chambre de luxe était spacieuse ainsi que la salle de bain. La climatisation fonctionnait bien. Seul bémol : le parking qui n'était pas accessible ce week-end pour cause de guinguette et animation dans la cour. Or nous avions réservé cet hotel pour le parking intérieur notamment. Nous avons donc du garer la voiture à 20 minutes à pied de l'hotel, dans un parking souterrain qui nous a couté 17 €.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The best aspect of the hotel is the parking; however, it is located far from the city center. The metro is approximately an eight-minute walk, and the area does not feel safe. There is no clear or appealing information about food or drinks that would encourage guests to use these services. The room was small and warm, with the bathroom positioned directly next to the bed and in poor condition, including an unpleasant odor. The shower temperature fluctuated constantly between cold and hot, making it uncomfortable. There was noticeable noise, as fixtures creak and movements can be easily heard. While it may be intended for a short stay, even resting and showering were not comfortable. We spoke with the receptionist, though there was little that could be done to improve the situation. For a slightly higher budget, staying closer to the city center is advisable, as transportation costs add up and the main points of interest are within walking distance there.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Par rapport aux autres hotel de cette chaîne, un peu déçu par la qualité ... hotel aurait besoin d un refresh...
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very safe parking. Lovely outside space and nice restaurant. (Book in advance at WE) Staff were great changing outr room when a problem was found with the shower.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bien situé, parquet un peu bruyant
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hôtel correct
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Le tarif est un peu cher, les chambres sont vieillissantes, la douche a également bien vécu ( porte qui ne ferme pas et le réglage du mitigeur est soit trop chaud ou trop froid). Le petit déjeuner est correct et le personnel est très sympathique.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, personnel sympa. Bonne table
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Plutôt déçu mérite un meilleur standing.. au vue du bâtiment ancien et beau. chambre exigüe ,mais vraiment exigüe a peine 11 m2 salle de bain comprise . pas de place pour les valises, pas de rangement . la serrure de la chambre avec 5 descentes du 3 ième étage pour réactiver les clefs . moquette tachée, et odeur désagréable dans la chambre. manque une touche por le loby dans l'ascenseur . Literie plutôt bonne l'hotel à besoin d'une rénovation, pas digne d'un Best Western c'est le premier ou je suis décu . le restaurant "Rococo" est très bien ... bonne cuisine. le personnel très sympathique ,professionnel, souriant et helpfull....
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre de taille correcte, décorée sobrement, mais de qualité. Personnel très accueillant et souriant. Agréable terrasse, surtout le soir et Buffet bien achalandé pour le petit déjeuner.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seul Bémol, le réassort au petit déjeuner qui n'était pas a 100%.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personal war super nett
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bon accueil, mais chambre cata.

L’accueil a été très bien. L’hôtel est globalement propre. En arrivant dans la chambre, nous avons été atterrés de la taille du lit, de la chambre et la salle de bain. Impossibilité d’ouvrir la porte de la chambre entièrement, le lit (en 140) l’en empêchait, à peine possible de faire le tour du lit avec nos quelques affaires dans la chambre, grosse déception. Le sol grinçait, nous entendions tout ce qui se passait dans le couloir et avons même senti le mur ou le lit était collé vibrer car notre voisin entrait dans sa chambre. Bref, nous ne sommes même pas restés et avons réservé ailleurs. En gros : des combles aménagées en chambres d’hôtel. Pour le prix, ça a un peu piqué. Mais je tiens à souligner l’accueil qui a été excellent, et la réception nous a proposé une autre chambre, mais c’en était trop. Comme un sentiment d’avoir été un peu trompés par les photos des chambres sur le site, qui ne sont en aucun cas révélatrices de la réalité.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Asked for a room upgrade on arrival & were given a room where the bathroom door only opened partially as hit bed, big chunk missing from toilet seat & managed to badly stop my toe on a metal door stop in bare feet! We mentioned all this as we left this morning & were offered a drink by way of compensation. Not useful at 8.15am. Didn’t mention during stay as only there for a couple of nights. Would we stay there again? Possibly as a last resort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bon hôtel. Mais parking trop petit, difficile de sortir.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
Staff very friendly. Property was tired but clean.Unable to open bathroom door fully without hitting the bed. Room felt cramped . Breakfast was good
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nous recevons un mail pour nous dire que les chambres sont disponibles à 15h, nous sommes arrivés à cette heure ci et notre chambre ´ était pas prête on a du attendre 40 min
Stayed 1 night in Jun 2025