Title: Pullman Lijiang Resort and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pullman Lijiang Resort and Spa Luxury resort with 2 restaurants and full-service spa ![Deluxe Villa, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/0fd13faf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/9a76a991.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, pub](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/757cd340.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), hot tub, body treatments, hydrotherapy](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/27a6c620.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, pub](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/w3000h2246x0y0-7ce6c8ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pullman Lijiang Resort and Spa in Gucheng District offers a peaceful retreat with mountain views. Guests can hike or bike nearby, then relax at the poolside bar, terrace, or coffee shop. The Fitness and Spa center provides restorative treatments after a day of adventure. 8.6 Excellent ## Popular amenities - Hot tub - Bar - Pool - Breakfast available - Spa - Room service £116 includes taxes & fees 1 Nov - 2 Nov ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4100191&PinnedHotelID=4100191&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/651c7e20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu Separate bedroom Down duvet - 452 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Villa, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/0fd13faf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Lanai Garden Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Hypo-allergenic bedding - 3853 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Deluxe Villa, 2 Bedrooms | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/3f1232c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, 2 Bedrooms ### Highlights Lanai Garden Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Hypo-allergenic bedding - 3961 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 Double Beds ![Deluxe Villa, 3 Bedrooms | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/6331ef4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, 3 Bedrooms ### Highlights Lanai Garden Separate dining area Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV - 5134 sq ft - 3 bedrooms - Mountain view - Sleeps 9 - 3 Double Beds ![Villa, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/0f4a81e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom ### Highlights Lanai Garden Separate sitting area Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu - 3100 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 Double Bed ![Snow Mountain View Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/a5638062.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Snow Mountain View Room ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 452 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### Superior Room, 2 Single Beds ### Highlights Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu Premium bedding Separate bedroom Down duvet - 452 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Superior Villa, 2 Bedrooms | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/dd601e46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu Premium bedding - 3229 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 2 Double Beds ### Deluxe Room, 2 Single Beds, Balcony ### Highlights Balcony Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu Premium bedding Separate bedroom - Sleeps 2 - 2 Single Beds ![Deluxe Villa, Garden View (1 King Bed and 1 Kid's Bed) | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/4b633eef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa, Garden View (1 King Bed and 1 Kid's Bed) ### Highlights Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu Premium bedding Separate bedroom Down duvet - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/5000000/4110000/4100200/4100191/b71b0d40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu Premium bedding Separate bedroom Down duvet - Sleeps 3 - 2 Single Beds ### Deluxe Room, 1 King Bed, Balcony ### Highlights Soundproofed Air conditioning HDTV Hypo-allergenic bedding Pillow menu Premium bedding Separate bedroom Down duvet - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLijiang-Hotels-Pullman-Lijiang-Resort-And-Spa.h4100191.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLijiang-Hotels-Pullman-Lijiang-Resort-And-Spa.h4100191.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C26.91444%2C100.21448&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7a-ZJ-oW2zlIenV2oUEnXfDkS94=) Shuhe Entrance, Beam River - Old Town, Lijiang, Yunnan, 674100 #### What's nearby - Ancient Tea Horse Road Museum - 18 min walk - 1.0 mile - Lijiang Old Town - 6 min drive - 3.2 miles - The Snow Capped Mountains Rose Manor - 6 min drive - 4.3 miles - Mu Family Mansion - 8 min drive - 4.9 miles - Black Dragon Pool - 9 min drive - 2.3 miles #### Getting around - Lijiang Railway Station - 25 min drive - Lijiang (LJG) - 40 min drive #### Restaurants - ‪祖母的厨房西餐厅 - ‬13 min walk - ‪Le Petit Paris - ‬19 min walk - ‪花姐野生菌腊排骨花园餐厅(二分店) - ‬14 min walk - ‪药膳养生餐 - ‬15 min walk - ‪18 Coffee Home - ‬19 min walk ## About this property ### Pullman Lijiang Resort and Spa Luxury boutique resort located in Gucheng District At Pullman Lijiang Resort and Spa, you can look forward to a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a detox wrap, a massage or hydrotherapy at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Enjoy the health club, as well as activities such as hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. You'll also find perks such as: - An outdoor pool - Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Express check-out, babysitting (surcharge) and multilingual staff - A porter/bellboy, a banquet hall and concierge services Room features All 130 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. More amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and designer toiletries - 32-inch HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/3000000/2910000/2901200/2901112/119746b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Lijiang Ancient Town Resort by IHG Dayan Old Town - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 156 reviews £137 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=2901112&PinnedHotelID=2901112&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1340000/1339100/1339036/e11145e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Banyan Tree Lijiang Gucheng District - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 50 reviews £270 includes taxes & fees 1 Nov - 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Parking included - Free WiFi - Air conditioning - Outdoor space 9.0 Wonderful 12 reviews £34 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=109201016&PinnedHotelID=109201016&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Daily full breakfast available 6 AM to 10 AM for a fee: CNY 188 for adults and CNY 98 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - 1919 Bar - Xi Western Restaurant - Zun Chinese Restaurant ### Things to do - 24-hour gym - Bicycle rentals - Free children's club - Full-service spa - Hiking/biking trails - Hot tub - Outdoor pool - Playground ### Family friendly - Babysitting (surcharge) - Free children's club - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 797 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace - Vegetable garden ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Outdoor treatment areas - Reflexology - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-width doorways ### More - 2 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2011 - Comprehensive food waste policy - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoke-free property - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 230.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately CNY 188 for adults and from CNY 98 for children - Airport shuttle fee: CNY 450 per vehicle (one-way) - Airport shuttle fee per child: CNY 1 (one-way), (from 1 to 6 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 230.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Pullman Lijiang Pullman Lijiang Resort Pullman Resort Lijiang Pullman Lijiang Resort Spa Pullman Lijiang Hotel Lijiang Pullman Lijiang Resort And Spa Pullman Lijiang Resort Spa Pullman Lijiang Spa Lijiang Pullman Lijiang Resort and Spa Resort Pullman Lijiang Resort and Spa Lijiang Pullman Lijiang Resort and Spa Resort Lijiang ## Frequently asked questions ### Does Pullman Lijiang Resort and Spa have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Pullman Lijiang Resort and Spa? > As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Pullman Lijiang Resort and Spa on 1 Nov 2025 start from £116.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lijiang-Hotels-Pullman-Lijiang-Resort-And-Spa.h4100191.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pullman Lijiang Resort and Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Pullman Lijiang Resort and Spa? > Pullman Lijiang Resort and Spa doesn't offer parking. ### What time is check-in at Pullman Lijiang Resort and Spa? > Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Pullman Lijiang Resort and Spa? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Pullman Lijiang Resort and Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 450 per vehicle applies. ### Where is Pullman Lijiang Resort and Spa located? > This family-friendly Lijiang resort is located in the historical district, within 3 mi (5 km) of Ancient Tea Horse Road Museum and Black Dragon Pool. The Snow Capped Mountains Rose Manor and Puji Monastery are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pullman Lijiang Resort and Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 25 6 - Okay 4 4 - Poor 4 2 - Terrible 1 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Sabrina 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is absolutely stunning—spacious, beautifully designed, and incredibly comfortable. A perfect place to relax and enjoy! ![](https://a.travel-assets.com/ugc/hotel-reviews/485e93dd-87b4-4ea8-a480-1cd2a317bb43-1748508786516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f567ce13-1e5d-408e-af46-48a93f8867bd-1748508793841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b26c1234-c283-4e64-bb8e-c8e07dd1c999-1748508808797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sabrina Stayed 1 night in May 2025 ### 10/10 Excellent #### Robert 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel at a very reasonable price. I highly recommend it. ##### Robert Stayed 1 night in May 2025 ### 10/10 Excellent #### vivian 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 非常棒，整体环境，体验都是绝美 可以看到雪山。值得二刷！ ##### vivian Stayed 1 night in Jun 2025 ### 4/10 Poor #### william 30 Apr 2025 Disliked: Cleanliness, staff & service, amenities 此次住宿服務人员態度普通，由於天氣炎熱，空調是中央管控，說季节未到可以開冷气。所以提供電扇，太離譜，五星級酒店耶 ##### william Stayed 1 night in Apr 2025 ### 6/10 Okay #### Weng Kuan 3 Jan 2025 Liked: Staff & service I think the property space is great. We upgraded ourselves to 3 bedrooms villa, while it was great, it wasn't very well maintain. There wasn't much to do nearby the hotel, Shuhe old town was nearby but not really walking friendly too. However its till convenient to get a taxi or Didi to go around Lijiang main old town. You can see Yulong mountain anywhere from the lobby or at the second floor of our villa. Breakfast lack varieties but doable. Will recommend it still as its still overall a comfortable stay for our family. ##### Weng Kuan Stayed 5 nights in Dec 2024 ### 6/10 Okay #### Yenkee 29 Aug 2024 Disliked: Property conditions & facilities Service varies with different staff. Doesn’t feel like they received too much trainings. No in-room dining too. The facilities are not very well maintained. My shower holder is already broken. ##### Yenkee Stayed 2 nights in Aug 2024 ### 8/10 Good #### KOH 2 Jan 2024 Liked: Cleanliness, staff & service, amenities We got upgraded to the villa which was quite a treat, though there wasn’t any mountain view in the villa. Everything worked well and the staff were also very attentive. Enjoyed our stay here. ##### KOH Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Tae Hyung 3 Jul 2021 Liked: Cleanliness, room comfort Disliked: Staff & service #### Beware, No pool Biggest problem is that there is no pool, despite it saying so. I think the villas have a private outdoor tub, but as a parent travelling with 2 kids, I limited my search to hotels with pools so this was a major issue for us. But that was not the only problem. 1. When I arrived, I thought I had walked into a market. A large group had just either arrived or was leaving so I guess all the staff was busy helping them. Nobody to welcome you, help you with the luggage, tell you where reception is, etc. I had to make sure that other guests couldnt cut the line. 2. Room was not ready at 2PM. 40 minute wait. "Sorry but nothing we can do, just wait at the lounge." 3. Once I got to my room, I found that there was no pool. Had to get creative and use soap to make a bubble bath for the kids. 4. Lunch the following day: Ordered 4 meals that came one by one in 15 minute intervals. I could tell that the large group had booked half the restaurant and so Im assuming only one chef was available for all other guests. I complained and the staff gave us the last order for free + fruits. I believe the staff tried their best to solve issues so I dont blame them. I blame the management team for not being able to plan ahead and allocate the right amount of resources for individual guests + ensuring that the large group will not negatively affect other customers. For instance, people from the group were smoking in the restrooms! ##### Tae Hyung Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Minchao 3 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 安静 安静，小马车不错。园林很好。别墅很大，下次试试别墅bbq ##### Minchao Stayed 4 nights in Jan 2021 ### 10/10 Excellent #### TOMO, 日本 21 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities jolinさんにはお世話になりました。 ##### TOMO Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Marco 17 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is a bit remote but property is clean and quiet. Lots of animals around. Very nice environment. ##### Marco Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Cindy 28 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Resort Hotel upgraded my room to a deluxe villa and my other 10 friends to villas too. Thank you. ##### Cindy Stayed 4 nights in Sep 2019 ### 8/10 Good #### Verified traveller 5 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Clean and comfortable hotel The hotel itself is clean and comfortable but the training of its staff is apparently not enough so it took them long time to respond to your request. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Ricky 24 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The villa stay that makes us reluctant to leave Our 2 days stay at the Villa here in Pullman Lijiang Resort and Spa make us reluctant to leave. The Villa offers what regular rooms could not..... we have the whole compound of the villa to ourselves in full privacy. We love the design of the villa as it is bright and open with glass walls all around. Yet, when needed, we can just simply lower the blinds. My wife and I totally enjoyed the time we spend in the courtyard as we soak in the peaceful and beautiful scenery of the surrounding areas. ##### Ricky Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Ricky 24 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What A Beautiful Experience! I am truly impressed by the quality of the service during my 7 days stay here. The staff were very attentive to me & my wife during our holiday here in Lijiang. A special note of thanks to the staff Bishop, Jason, Mary & Lisa, as well as the others whom I had not managed to remember all their names, for making our stay such a warm and friendly experience. The environment in the hotel compound is so pleasant and the scenery breathtaking. We love the daily walks we took around the compound to simply enjoy the peaceful quiet atmosphere as well as the magnificent view of the Jade Dragon Snow mountain in the not too far distance. We will certainly not hesitate to return and stay here again. Thanks for the beautiful memories :) ##### Ricky Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 23 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are always with a big smile. And the breakfast menu has a slightly change everyday so we are not bored in our 5days stay. ##### Verified traveller Stayed 5 nights in May 2019 ### 8/10 Good #### Lim 10 May 2019 Liked: Cleanliness, staff & service, room comfort #### LIjang Pullman Hotel review Rooms and corridor is a little too dark. ##### Lim Stayed 2 nights in May 2019 ### 4/10 Poor #### Verified traveller 29 Apr 2019 Disliked: Staff & service #### Better Options Available Near Lijiang Inconveniently located near Shuhe village (but not walking distance). Basically a series of villas, which might be convenient for families? Age is starting to show / poor upkeep. Very understaffed. Very limited service. The Spa charges are absolutely ridiculous. Staying near Lijiang is a much better alternative. ##### Verified traveller Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 28 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 酒店的院子很大很安静，可以看到雪山。房间里的设施齐全，有个大浴缸（我超喜欢），设计也很有品位。总之体验很棒！ ##### Verified traveller Stayed 4 nights in Apr 2019 ### 8/10 Good #### CK 22 Apr 2019 Liked: Cleanliness, staff & service 房間設備稍舊，有損壞，例如電視搖控。前台沒有介紹酒店設施，例如水療，沒提供水療菜單。前台沒提供借傘服務。 ##### CK Stayed 4 nights in Apr 2019 ### 8/10 Good #### Verified traveller 1 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kind service, comfortable, breakfast could improve Lovely hotel, perhaps not so conveniently located. Breakfast ... trying hard, but not really up to international standards ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### futao 4 Jan 2019 Liked: Property conditions & facilities, room comfort #### 值得体验 酒店很大，晚上显得有些冷清。入住的时候没有礼宾欢迎，自己找了好久才找到前台。硬件设施很好，只是有些设备稍显陈旧。总体来看性价比还不错，值得体验。 ##### futao Stayed 1 night in Jan 2019 ### 8/10 Good #### JUN 24 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店就在束河古镇旁边，距离丽江古城稍微有些距离。酒店外观很漂亮，在院子里可以直接看到玉龙雪山，风景很好。基础房型是在单独一栋二层小楼里，房间内的设施有些陈旧。但是整体环境卫生还是比较好。早餐是半自助的，可以提供当地的特色美食。 ##### JUN Stayed 2 nights in Dec 2018 ### 4/10 Poor #### Verified traveller 13 Dec 2018 Disliked: Cleanliness, property conditions & facilities #### 가격 대비 비추천 리장고성, 수허고성과의 거리가 있어도 조용하고 PULLMAN이라는 브랜드를 믿고 예약했습니다. 서비스는 대체적으로 괜찮았습니다. 짐을 맡기는 서비스는 좋았습니다. 와이파이도 빠르고, 식당옆에 옥룡설산과 정자가 보이는 호수 경치는 좋았습니다. 하지만 룸 관리상태가 엉망이었습니다. 쓰레기통은 부셔져있었고, 문은 열면 삐걱소리가 났습니다. 조식은 일찍 가면 먹을수 없는 것들이 있었고(7시에 식사), 먹고 있는 상태에서 청소를 하고 있는건 아니라고 생각합니다. 리장,수허 고성과 거리가 있어서 매번 차를 불러서 나갔는데, 수허고성까지 무료 마차를 탈수 있었다는걸 체크아웃하고 호텔 나갈때 알게 됐습니다. (보통 이런 서비스가 있으면 5성급 되는 호텔이면 체크인 할때 호텔 설명도 해주고 그러지 않나요?) 단체관광 손님 위주의 호텔인 느낌을 받았습니다. 비싼 가격 대비해서 비추천입니다. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Verified traveller 15 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquility Defined Beautiful resort and not at all crowded in early November. View of the snow mountain and beautiful strolling path was the epitome of tranquility. Had plenty of wonderful service from the F&B staff - particularly Van and Belle - though not so much from the front desk and concierge. (Concierge offered zero useful information about JDSM). Absolutely go for the in-villa BBQ! Every villa type resort should offer this! ##### Verified traveller Stayed 4 nights in Nov 2018 ## Expedia's Latest Trends ### Hotels > [Wyndham Grand Istanbul Kalamis Marina Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Wyndham-Grand-Istanbul-Kalamis-Marina-Hotel.h5484206.Hotel-Information) > > [Stratton House Hotel & Spa](https://www.expedia.co.uk/Cirencester-Hotels-Stratton-House-Hotel-Spa.h28411.Hotel-Information) > > [Best Western Webbington Hotel & Spa](https://www.expedia.co.uk/Axbridge-Hotels-Best-Western-Webbington-Hotel-Spa.h901873.Hotel-Information) > > [Barn conversion, 10 mins from Henley-on-Thames. 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