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"The bed was clean as was the bathroom and the room was large. However the pictures show a fully equipped kitchenette and it's described as such. But you actually have to ask for pots and pans. The lady at reception seemed surprised we wanted these. We were given a frying pan and a saucepan, with a large plastic spoon. We asked for plates but she said she couldn't give us any. So we had to eat off saucers. Not quite the fully equipped kitchenette we were expecting. No dishcloths either, no spoons, no sharp knives, no cooking utensils. The carpets throughout were filthy. I didn't want to take my shoes off. It's important to note that there is a drug rehab centre opposite which means a lot of addicts hanging around, however they all left once the centre shut and didn't cause us any issues. What was an issue was the checkout. They say you can check out up to 11am. I did the online checkout and confirmed this time, but the cleaner knocked at 9am whilst we were both getting showered and dressed, and they actually opened the door to our room at 10am. This felt really intrusive. All in all, it's ok to sleep in but there's huge room for improvement."

"Clean room"

"Nice stay, spacious room in a good location with helpful hotel staff. WiFi worked well on the ground floor but not in our room on the third floor. Shower design (less private) was not an issue for us as a couple"

"On arrival the hotel was very pleasant. The staff were helpful but without a smile. We then had the unfortunate experience of guests in the next door room who insisted on playing loud music in the evening, then again at 6.15am, being loud and smoking, the whole corrider smelt of cigarettes, which in turn created a fire risk for all guests. In turn the hotel staff were reluctant to compensate us (having spent €300) for this experience. We were offered breakfast which really was a little cost to them, we however were veey upset and tired for our day ahead. The hotel staff did not deal qith the people in the next room at all alart from ask them to turn the music down, they should have been thrown out! "

"Parking was easy. Self check-in was simple, but plenty of staff on hand. Rooms were pristine and the historic nature of the location was on display. Plenty of restaurants nearby and an easy 30min walk to central Münster. "

"Very friendly and helpful staff. Spacious room and in close vicinity of all the city center. "

"There was no hot water! The staff did not warn us it had been out for days! I have a hurt back and a cold shower only makes it hurt more and all day! Shameful! "

"Reasonably priced, modern and very clean. Staff were very friendly. As a regular visitor to Münster o would recommend this hotel."

"The hotel is very neat and situated close to the railway station "