The condo was nicely decorated. We arrived finding one frying pan with damaged cookware surface, broken handle on broom, rusty beach chair frame and old tiny toaster oven in terrible condition, and one hangar. Manager replaced all but the toaster oven. We bought hangars, but did not get reimbursed. The main complaint was that the site offered a 12 % discount and then did not honor it, falsely stating the total stated included the discount. We had followed the stated price in the VRBO listing from April 2020 until December 2020 when the discount was offered and the price charged was exactly the same.