"Property was falsely advertised. Most of the amenities advertised
with the room where
not in room including towels fridge utensil microwave dining area etc Management ignored all forms of communcation to rectify
via myself and Expedia . Would not recommend this property. I am still waiting for a refund which Expedia is organsing as this was a terrible experience and introduction to Djerba and its people.
property communucation"
"Le personnel a l’accueil est désagréable et condescendant. Nous sommes arrivés à 21h on nous a donné une chambre sale avec une chasse d’eau qui ne fonctionne pas et des toilettes qui fuit. Nous étions 4 et nous n’avons que deux draps, quand nous avons demander à changer de chambre on nous a dit que ce n’était pas possible avant lendemain, nous avons donc passé une nuit sans toilette avec deux enfants dont un en situation d’handicap.
De plus le linge de bain est très sale même après avoir été...
"I booked this property based on the pictures attached on expedia, once i checked in and enter my room i found the room completely different it is not the same pictures on expedia, i complained at the reception about it and they said all our rooms are the same one you have, i showed them the pictures on expedia and they were surprised and told me that they will check with the owner, but nothing happened.
This is a fraud, and don't book this hotel."
"People working at the hotel are friendly and honest. They will do whatever it takes to make you comfortable. It is 5 star hotel. Definitely I will go back again."
"Upon arrival we ( my wife & I ) greeted by the front desk and we felt very welcome to start our stay, i highly recommend this property, Quite, clean, great customer service, even the owner onsite to welcome all guests. Beautiful pool area, the room are big , close to everything in Djerba. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Save an average of 15% on thousands of hotels when you're signed in
