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Reviews of Ramada Limited Mount Sterling

2 out of 5
Ramada Limited Mount Sterling
115 Stone Trace Dr, Exit #110 (Stone Trace), Mount Sterling, KY

Reviews

6.8
Rating 10 - Excellent. 131 out of 497 reviews" "
Rating 8 - Good. 123 out of 497 reviews" "
Rating 6 - Okay. 88 out of 497 reviews" "
Rating 4 - Poor. 77 out of 497 reviews" "
Rating 2 - Terrible. 78 out of 497 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay
Stayed 1 night in May 2024

8/10 Good

Douglas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Good location with easy access to expressway. Super friendly staff, very accommodating. The pool was closed for maintenance but the website did not mention this.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, with very good service. Quiet and restful.
Stayed 1 night in Apr 2024

6/10 Okay

TRACY, SPRINGBORO

Travelled with family
Liked: Staff & service
The breakfast was horrible. The pool was closed.
Stayed 2 nights in Apr 2024

6/10 Okay

Pam, Claysburg

Business traveller
Liked: Staff & service, amenities
Convenient, but tv didnt work
Stayed 1 night in Apr 2024

6/10 Okay

John

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was supposed to be non smoke, smelled like smoke. Smoke detector was gone and wire hanging from ceiling. Outlet behind bed table was hanging out of wall. One pillow on bed had dried blood spot that was visible thru pillow case.
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Qamar

Stayed 1 night in Apr 2024

4/10 Poor

Dani

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The bed in the king rooms is horrid. It felt like we slept on box springs rather than a matters.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Clerk was awesome
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay
Stayed 2 nights in Mar 2024

4/10 Poor

Timothy

Disliked: Amenities
At check in was told my reservation was cancel. Not by me. Had reservations for a king smocking room. Was only able to get a double with two full beds. Missing light bulbs, pool out of order, lights out in halfway. Charged full price. Will speak to manager in am. Not happy. Will not recommend,
Stayed 1 night in Mar 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

4/10 Poor

Jeff

Business traveller
Disliked: Cleanliness, property conditions & facilities
Smoke detectors missing. Dead bugs . Electrical outlets and phone jack’s hanging out of wall. Gap between door and frame allows people to look inside. Ice bucket had no sanitary liner. Property is old and needs a remodel.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. The only thing we found wrong was the TV didn't work except on one channel which was the Food Channel but we enjoyed that. All in all... Very pleasant stay
Stayed 1 night in Feb 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

4/10 Poor

Robert

Disliked: Property conditions & facilities
Tv did not work. Shower was noisy and water was all over bathroom. No tissues. Outlet did not hold curling iron plug. Check in personnel was great!!
Stayed 1 night in Feb 2024

6/10 Okay

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Katlynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay again.
Rented with the intention of the pool for the kids. Upon arrival the pool was not working even though I confirmed when booking. Room was ran down and didn’t feel clean. Beds were uncomfortable. Manager was not friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tina

Stayed 1 night in Jan 2024

4/10 Poor

Vesta

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updated
Room is in definite need of improvements. Mainly bathroom.
Stayed 1 night in Jan 2024

10/10 Excellent

Nuthawut

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I reserved a king and got a double.
Stayed 1 night in Dec 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2023

6/10 Okay

Lindsey

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Staff was amazing and nice. Other guests however were not amazing or nice. The walls are super thin and noise was ridiculously loud and kept the kids up which in return caused a cranky two yr old. Personally will not stay again at this location if it can be avoided but for the price for those passing through it’s not terrible.
Stayed 4 nights in Nov 2023

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room & amenities are very good, comfortable furnishings, clean bathroom with good towels.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

8/10 Good

Melody, Jeffersonville

Stayed 1 night in Nov 2023

2/10 Terrible

Aviva

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

6/10 Okay

William

Liked: Staff & service
.
Stayed 1 night in Nov 2023

2/10 Terrible

amyi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Looks greatly on the outside but the the cleaness of the rooms.... not soo much. Smoke detector dangling from the roof. Very strong weed
Stayed 1 night in Nov 2023

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
dump
Staff was very friendly and responsive, but the facilities were old, outdated, and dirty. pool was out of order which could have saved the trip but then a room without a remote was what where we found ourselves. no fault to the staff as they were very accomodating but this hotel kept me saying one word ... dump
Stayed 1 night in Nov 2023

10/10 Excellent

Charlie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great! Great friendly staff. Cracker Barrel next door.
Stayed 2 nights in Nov 2023

10/10 Excellent

Charlie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great! Great friendly staff. Cracker Barrel next door.

6/10 Okay

Mallory

Stayed 1 night in Nov 2023

4/10 Poor

Russell

Travelled with family
Disliked: Staff & service, room comfort
The tv was unplugged and didn’t work after it was plugged in. The tv remote was likewise broken. The clock was unplugged and broken. There was a strange banging noise coming from the wall or ceiling during the night that evidently stopped. Sounded like a broken refigerator next door or in the room above. The night clerk was friendly enough. The day clerk not so much. She was very unprofessional and rude. She made no attempt to apologize for our inconvenience. Will never stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Gina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Holly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Floriano

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would have liked to have been informed that the pool and hot tub were not working. Our room was set up for 1 person when I called done for more towels they only sent 1. Also king room was retro fitted from a double room no plug near bed no night stand on one side and TV so low you could really see it from bed useless you sat up
Stayed 2 nights in Oct 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Service for registration, fast and quick. Room was quiet, large and well appointed (Dive soaps!)…everything clean. Breakfast was simple, with good assortments. I’d go back again.
Stayed 1 night in Oct 2023

4/10 Poor

Riki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service
My only complaint is the pool was broken and it was disappointing for the kids.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was friendly and easy. Staff was so friendly and welcoming. They loved our dog. Area around the hotel was dog friendly with lots of space to run. Room was clean, comfortable with amenities. Breakfast was great. Highly recommend!
Stayed 1 night in Oct 2023

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonard

Stayed 1 night in Oct 2023