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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

3.7 out of 5 Good
346 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationHatfield House23 min drive
AirportLondon (LTN-Luton)29 min drive
Popular LocationZSL Whipsnade Zoo30 min drive
Popular LocationWoburn Safari Park31 min drive
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  • Superior Room, 1 King Bed

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Standard Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed

    3.9/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed

About this area

Letchworth

Located in Letchworth, Mercure Letchworth Hall is in the suburbs. Knebworth House and Stotfold Watermill & Nature Reserve are local landmarks, and the area's natural beauty can be seen at Knebworth Country Park and Chiltern Hills. Wrest Park & Gardens and Benington Lordship Gardens are also worth visiting.
Visit our Letchworth travel guide
View in a map
Popular Location

What's nearby

  • Hatfield House - 23 min drive
  • Imperial War Museum Duxford - 25 min drive
  • ZSL Whipsnade Zoo - 30 min drive
  • Woburn Safari Park - 31 min drive
  • Warner Bros. Studio Tour London - 31 min drive

Getting around

  • Letchworth Garden City Station - 3 min drive
  • AirportLondon (LTN-Luton) - 29 min drive

Restaurants

  • La Concha - 3 min drive
  • L’artista - 3 min drive
  • Millstream - 3 min drive
  • No. 12 Coffee House - 3 min drive
  • The Grapevine - 3 min drive

About this property

Mercure Letchworth Hall

Suburban hotel with restaurant and bars/lounges
This smoke-free hotel features a restaurant, 2 bars/lounges and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 85 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Rainfall showerheads, coffee/tea makers and free newspapers are among the other amenities available to guests.
Mercure Letchworth Hall offers 85 forms of accommodation with laptop-compatible safes and free newspapers. LCD televisions come with digital channels. Bathrooms include a bath with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Motorhome/coach/lorry parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Access to nearby health club

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Access to nearby indoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Polish
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between noon and 2:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay), plus a one-off cleaning fee of GBP 200.00
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Pet fee: GBP 20.00 per pet (varies based on length of stay) plus a one-off GBP200.00 cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Letchworth Hall
Letchworth Mercure
Mercure Hall
Mercure Hall Hotel
Mercure Hall Hotel Letchworth
Mercure Letchworth
Mercure Letchworth Hall
Letchworth Hall Hotel
Mercure Letchworth Hall Hotel Letchworth
Mercure Letchworth Hall Hotel
Mercure Letchworth Hall Hotel
Mercure Letchworth Hall Letchworth
Mercure Letchworth Hall Hotel Letchworth

Frequently asked questions

Can I cancel my reservation for free at Mercure Letchworth Hall and receive a full refund?
Yes, Mercure Letchworth Hall offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Letchworth Hall cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Letchworth Hall pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per night. A cleaning fee of GBP 200.00 also applies.
How much is parking at Mercure Letchworth Hall?
Self-parking is free at this property.
What time is check-in at Mercure Letchworth Hall?
Check-in is from noon to 2:00 PM.
What time is check-out at Mercure Letchworth Hall?
Checkout is at noon.
Where is Mercure Letchworth Hall located?
Situated in the suburbs, this hotel is within 12 miles (20 km) of Stotfold Watermill & Nature Reserve, Knebworth House and Knebworth Country Park. Chiltern Hills and Wrest Park & Gardens are also within 12 miles (20 km). Letchworth Garden City Station is 27 minutes by foot.
3.7
Good
5 - Excellent
83
4 - Good
135
3 - Okay
75
2 - Poor
37
1 - Terrible
16

4.0/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Nice property but little point paying for leisure facilities if only staying for 1 night as impossible to get any space. Breakfast is very poor considering what others are able to do.
Stayed 1 night in Sep 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Have eaten Lunch here several times when we lived nearby, so thought it might be ok for a couple of nights whilst visiting family. Understand that we are coming out of lockdown (Aug 10th 2020) and these are challenging times for everyone, but our stay at the Mercure (one of our preferred chains, BTW) was dismal. Restaurant was not open, bar was not open, rooms not serviced unless you stay for more that 6 nights. Room was tired and a bit shabby but at least the air con worked. We had just spent the weekend in a different chain hotel where food served pretty much as normal and the bar was open with waiter service - suggest you Mercure managers pull your fingers out and start to deliver a decent service.
Stayed 2 nights in Aug 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Mrs Patricia Bolam
Advertised as full English £10 on arrival told bacon or sausage sandwich only still £10 which is terrible . Paid in advance and still waiting a refund for the refused breakfast . The hotel was very run down and basic
Stayed 1 night in Jul 2020

3/5 Okay

Travelled with partner
Sad face IconDisliked: Amenities
It seems a bit unfair reviewing under present circumstances as I'm sure our experience didn't reflect the one one we may have had under normal (pre-covid19) conditions. Our visit can only be described as neutral, there was no breakfast other than continental or baps brought to your room, the spa was closed, all of which is understandable, but nothing was done to replaced these things and I feel sure that with a little imagination, the hotel could have made the guests feel more wanted. That's all there is to say really...
Stayed 2 nights in Jul 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness
Stayed 1 night in May 2020
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