Title: Hotel River Poliforum Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel River Poliforum Hotel with free valet parking, 3-minute walk to Plaza del Zapato Commercial Center ![Interior detail](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/94aebaf7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/4acfc114.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/7eb9ddd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/7d546894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/58744d08.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel River Poliforum, near Plaza del Zapato Commercial Center, offers comfort and accessibility. Enjoy terrace views, maintain your workout at the gym, or catch up on work at the business center. Guests consistently praise the helpful multilingual staff. 7.6 Good ## Popular amenities - Gym - Housekeeping - Parking included - 24/7 front desk - Laundry - Free WiFi £40 includes taxes & fees 26 Nov - 27 Nov ## Room options ### Check availability for these dates Tonight [Nov 12 - Nov 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-14&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-14&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11573644&PinnedHotelID=11573644&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Double Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/9fe5a8ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights TV Ceiling fan Private bathroom Free bottled water Cable channels Daily housekeeping Desk In-room safe - 269 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/7eb9ddd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights TV Ceiling fan Private bathroom Free bottled water Cable channels Daily housekeeping Desk In-room safe - 269 sq ft - Sleeps 6 - 3 Double Beds ![Executive Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/6af31fb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights TV Ceiling fan Private bathroom Free bottled water Cable channels Daily housekeeping Desk In-room safe - 269 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/5fee7b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 King Bed ### Highlights TV Ceiling fan Free bottled water Cable channels Daily housekeeping Desk In-room safe - Sleeps 2 - 1 King Bed ![Basic Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/75a30327.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights TV Ceiling fan Free bottled water Cable channels Daily housekeeping Desk In-room safe - Sleeps 2 - 1 Double Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11580000/11573700/11573644/52507ae1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights TV Ceiling fan Free bottled water Cable channels Daily housekeeping Desk In-room safe - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/27000000/26600000/26598800/26598739/b543f735.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Leon León - Pool - Hot tub - Parking included - Free WiFi 9.2 Wonderful 1,000 reviews £52 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Leon-Hotels-Hilton-Garden-Inn-Leon.h26598739.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=599&destination=León&destType=MARKET&latLong=21.12149,-101.683441&searchId=92607fb7-810d-4a86-91b4-44640ed6cb5c&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/998900/998878/87f6907c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott Leon León - 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Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 924 reviews £64 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Leon-Hotels-Holiday-Inn-Convention-Center.h802579.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=599&destination=León&destType=MARKET&latLong=21.12149,-101.683441&searchId=92607fb7-810d-4a86-91b4-44640ed6cb5c&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/3000000/2650000/2647600/2647565/6775719c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Leon by IHG León - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 642 reviews £85 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Leon-Hotels-Crowne-Plaza-Leon.h2647565.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=599&destination=León&destType=MARKET&latLong=21.12149,-101.683441&searchId=92607fb7-810d-4a86-91b4-44640ed6cb5c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeon-Hotels-Hotel-River-Poliforum.h11573644.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeon-Hotels-Hotel-River-Poliforum.h11573644.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.11937%2C-101.66495&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Klq_OC-PkNYtgtmeBZ3tQpM47b4=) Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266 #### What's nearby - Plaza del Zapato Commercial Center - 3 min walk - 0.2 miles - Bicentennial Theatre - 9 min walk - 0.5 miles - León Stadium - 14 min walk - 0.8 miles - Poliforum León Convention and Exhibition Center - 17 min walk - 0.9 miles - Cathedral of León - 6 min drive - 1.5 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 29 min drive #### Restaurants - ‪Tacos de Guisado El Matador - ‬5 min walk - ‪Lobby-Bar La Estampida - ‬3 min walk - ‪McDonald's - ‬4 min walk - ‪El Gaucho Tradicional - ‬3 min walk - ‪Braserio - ‬4 min walk ## About this property ### Hotel River Poliforum Hotel near Plaza del Zapato Commercial Center Located close to Bicentennial Theatre and León Stadium, Hotel River Poliforum provides a terrace, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre. Other perks include: - Free valet parking - Airport drop-off service (surcharge), a front desk safe and a ballroom - A lift, free newspapers and a banquet hall Room features All 107 rooms include amenities, such as free WiFi, safes and free bottled water. More amenities include: - Showers and free toiletries - 32-inch TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3900000/3892800/3892745/1db98230.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real Azteca Boulevard León - Free WiFi - Restaurant - Air conditioning - Gym 7.6 Good 193 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=3892745&PinnedHotelID=3892745&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10620000/10618700/10618652/6bd949d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoteles Unico Express León - Parking included - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 811 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=10618652&PinnedHotelID=10618652&HadPinnedHotel=true®ionId=-1&adults=2) ![28-inch plasma TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/490000/480900/480813/70024db2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francisco Leon León - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=521896&PinnedHotelID=521896&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Airport drop-off shuttle (surcharge) from 7 AM to 1 PM at scheduled times and on request - Free valet parking on site - Limited on-site parking ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Shared refrigerator - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre - Conference centre (269 square foot of space) - Meeting room ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 4 floors - Ballroom - Banquet hall - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Free bottled water ### More - Ceiling fan - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 350 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Hotel Grand River Plaza Leon Hotel Grand River Plaza Grand River Plaza Leon Grand River Plaza Hotel Grand River Plaza Leon, Mexico - Guanajuato Hotel River Poliforum Leon River Poliforum Leon River Poliforum Hotel River Poliforum León Hotel River Poliforum Hotel Hotel River Poliforum Hotel León ## Frequently asked questions ### Is Hotel River Poliforum pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel River Poliforum? > As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel River Poliforum on 26 Nov 2025 start from £39.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Leon-Hotels-Hotel-River-Poliforum.h11573644.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel River Poliforum? > Valet parking is free at this property. ### What time is check-in at Hotel River Poliforum? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel River Poliforum? > Checkout is at noon. ### Does Hotel River Poliforum provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs 7 AM-1 PM on request. A fee of MXN 350 per person applies. ### Where is Hotel River Poliforum located? > Located in the heart of León, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center and Bicentennial Theatre. Poliforum León Convention and Exhibition Center and León Stadium are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel River Poliforum Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 7.8 Staff & service ### 8.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 97 8 - Good 124 6 - Okay 55 4 - Poor 25 2 - Terrible 29 ### 2/10 Terrible #### Veronica 27 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel ##### Veronica Stayed 7 nights in Jul 2022 ### 10/10 Excellent #### Maria Margarita 12 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy amable todo el personal desde el valet parking asta las que hacen la limpieza. Definitivamente regreso al hotel river. Y muy limpio todo el hotel. ##### Maria Margarita Stayed 4 nights in Nov 2025 ### 8/10 Good #### Raul 3 Nov 2025 Liked: Cleanliness, property conditions & facilities Habitación bien, buena ubicación ##### Raul Stayed 7 nights in Jul 2025 ### 8/10 Good #### Myrna 17 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities En general el hotel es bueno. Las instalaciones parecen nuevas. Solo que las habitaciones están reducidas ##### Myrna Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hector 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelentes instalaciones. Muy buenas atenciones de todo el personal y trato muy amable. Lugar acogedor y muy bien ubicado. Muy satisfecho del servicio y atenciones recibidas. ##### Hector Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Orlando 23 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities No cumplen lo ofertado. Pague por una noche con desayuno y no tiene el servicio ##### Orlando Stayed 1 night in Jun 2025 ### 8/10 Good #### Leonardo uriel 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities MUY AMABLES Y EXCELENTE SERVICIO ##### Leonardo uriel Stayed 1 night in Jun 2025 ### 6/10 Okay #### Juana 16 Jun 2025 Liked: Cleanliness, property conditions & facilities La atención del personal muy buena, todos muy amables,el check in y check out muy rápidos,la habitación para lo que yo la ocupe bien,peroooo el baño horrible,no hay porta toallas para secarse las manos ni para colgar las toallas de ducha,tampoco hay jabonera en el lavabo,si no quieren ponerla por lo menos poner jabón líquido,la regadera de frente a la puerta así que si o si una se tiene que empapar primero de agua fría y posteriormente sufrir quemaduras para poder regular la temperatura del agua,sería conveniente pusieran regaderas tipo lluvia y quizás nos evitaríamos estás molestias en ese espacio tan reducido,además de que la.puerta de la regadera no cerraba bien y se hacía un desastre con el agua, también la mezcladora del lavabo no es la adecuada ,espero tomen en cuenta el comentario y hagan mejoras respecto al área de baño ##### Juana Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Rolando Vladimir 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities ... ##### Rolando Vladimir Stayed 1 night in May 2025 ### 10/10 Excellent #### Lázaro isaias 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hubicacion ##### Lázaro isaias Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Raquel 26 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accessible y conveniente cerca de las instalaciones de la feria ##### Raquel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### José Arturo 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hace falta reparar el baño, se sale el agua cuando te duchas ##### José Arturo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Leonardo 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una atención excelente de todo el personal. Muy recomendable. Además de centrico, la feria de león se encuentra a minutos caminando. A un lado el cine. Que más se puede pedir? Felicidades!! ##### Leonardo Stayed 1 night in Jan 2025 ### 8/10 Good #### Olaf 6 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### Olaf Stayed 1 night in Dec 2024 ### 6/10 Okay #### Lidia Laura 28 Jul 2024 Liked: Cleanliness, property conditions & facilities La recepcionista de la tarde tiene pésima actitud, sin calidad de servicio. Lo demas bien. Seria bueno tener toallas para manos y para pies al salir de la sucha. ##### Lidia Laura Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Rocio 26 Jul 2024 Disliked: Staff & service, property conditions & facilities Llegué con mi reservación y pago hecho hacía más de 2 semanas y el personal fue grosero y nos dijo que no había habitaciones y que le buscáramos y que Expedia era el responsable de todo de muy mala manera ##### Rocio Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Maria Cristina 5 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelete ubicación, instalaciones, servicio y atencion del personal. Recomendadísimo ##### Maria Cristina Stayed 4 nights in Jul 2024 ### 8/10 Good #### Fernando Alejandro 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hubo buena atención en recepción, no fue tardado ni hubo mayor problema. Había agua caliente, toallas y estaba limpio todo. ##### Fernando Alejandro Stayed 1 night in May 2024 ### 8/10 Good #### Kitimbwa 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicacion, muy limpias las instalaciones. Solo k hacia mucho frio, pedi cobijas y nunca las llevaron. Aun ask me vuelvo a hospedar sin duda ##### Kitimbwa Stayed 1 night in Jan 2024 ### 8/10 Good #### Miriam Elizabeth 3 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Miriam Elizabeth Stayed 1 night in Jan 2024 ### 2/10 Terrible #### daniel 3 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Me robo el valet parking unos lentes TOMMY HILFIGER y el gerente me comento q no podia hacer nada, que prácticamente confiaba en su personal y yo un mentiroso. Soy de Querétaro no vuelvo y no recomendaría ese hotel jamas ##### daniel Stayed 1 night in Jan 2024 ### 8/10 Good #### Carlos 28 Dec 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Pésimo que se me cobró en la plataforma de expedia y también se me cobró en la recepción del hotel. Porque no se les reflejó el pago hecho por medio de la plataforma. Exijo respeto y reembolso de mi dinero $853 CÓMO LE HAGO?????? ##### Carlos ### 10/10 Excellent #### Luis 4 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelentes instalaciones, sin duda regresaría ##### Luis Stayed 1 night in Dec 2023 ### 8/10 Good #### Mariana 25 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Es un buen hotel, tranquilo y de fácil acceso… lo único que no servía era el cable y la lámpara de buró… todo lo demás Perfecto! ##### Mariana Stayed 1 night in Nov 2023 ### 2/10 Terrible #### PALOMA 25 Nov 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No había agua caliente y luego otro día sin agua ##### PALOMA Stayed 4 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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