Title: LeCrans Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2425518&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LeCrans Hotel & Spa This mountain retreat balances adventure and relaxation perfectly, with ski slopes in winter and golf courses in summer just steps from the door ## Photo gallery for LeCrans Hotel & Spa ![Exterior - LeCrans Hotel & Spa (Lens)](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/75e6f41f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/7B9E21EADEB5B2019DA7AE545FFE08BB/adf88355-e741-42b6-923a-68af6028cc5f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Property amenity - LeCrans Hotel & Spa (Lens)](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/aba9cc61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Prestige, Duplex) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - LeCrans Hotel & Spa (Lens)](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/54f7b644.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds - LeCrans Hotel & Spa (Lens)](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/cada962a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies LeCrans Hotel & Spa sits where slopes meet golf courses. Guests start with a cooked-to-order breakfast before hitting the links or unwinding in the sauna. The family-friendly property offers massages, fitness classes, bike rentals, and tennis courts, appealing to every traveler. ## Reviews 10 Exceptional ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Pet-friendly - Parking included £1,266 includes taxes & fees 14 Jan - 15 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Junior Suite ![Junior Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/dc897407.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Individually decorated Fireplace Heating Connecting rooms available Free cots/infant beds TV - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite (Prestige, Duplex) ![Suite (Prestige, Duplex) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/61453fc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Prestige, Duplex) ### Highlights Balcony Soundproofed Individually decorated Fireplace Heating Connecting rooms available Free cots/infant beds TV - 1076 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Sofa Bed and 2 King Beds ### View all photos for Classic Room ![Classic Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/aff4009d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Balcony Soundproofed Individually decorated Heating Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite (Duplex) ![Deluxe Suite (Duplex) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/f95bdb42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite (Duplex) ### Highlights Balcony Soundproofed Individually decorated Fireplace Heating Connecting rooms available Free cots/infant beds TV - 753 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room ![Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/0d8d020f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Individually decorated Fireplace Heating Connecting rooms available Free cots/infant beds TV - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Apartment (Prestige) ![Apartment (Prestige) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/88a16337.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (Prestige) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Fireplace Heating Connecting rooms available Free cots/infant beds Kitchen - 2153 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Superior Room ![Superior Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/2c08bf45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Soundproofed Individually decorated Fireplace Heating Connecting rooms available Free cots/infant beds TV - 377 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLens-Hotels-LeCrans-Hotel-Spa.h2425518.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLens-Hotels-LeCrans-Hotel-Spa.h2425518.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.31536%2C7.46332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zdgOmvgK_rv55ivlmofG13jHoqc=) Chemin du Mont-Blanc 1, Plans Mayens, Crans-Montana, Lens, VS, 3963 #### What's nearby - Verdets \- 1 min walk \- 0.0 miles - Crans-Cry d'Er Gondola \- 14 min walk \- 0.8 miles - Rue du Prado \- 17 min walk \- 0.9 miles - Montana - Cry d'Er Gondola \- 19 min walk \- 1.0 mile - Golf Club Crans-sur-Sierre \- 20 min walk \- 1.1 miles #### Getting around - Randogne Montana Station - 9 min drive - Geneva International Airport (GVA) - 121 min drive #### Restaurants - ‪New Pub - ‬7 min drive - ‪Restaurant Molino - ‬5 min drive - ‪Taillens - ‬6 min drive - ‪Café Bar 1900 - ‬5 min drive - ‪Madriz - ‬7 min drive ## About this property ### LeCrans Hotel & Spa Luxury family-friendly hotel next to a golf course Take advantage of free continental breakfast, golfing on-site and a terrace at LeCrans Hotel & Spa. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a free ski shuttle and ski passes. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. In addition to a garden and a library, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - Free valet parking - A free local area shuttle, supervised childcare (surcharge) and multilingual staff - A front desk safe, smoke-free property and books Room features All guest rooms are individually decorated, and have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as wet bars and pillow menus. Extra conveniences in all rooms include: - Highchairs, children's slippers and free infant beds - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Jetted bath, designer toiletries and toilets with electronic bidets - TVs with DVD players - Balconies, electric kettles and heating ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/90000/84000/83924/feaff524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crans Ambassador Montana - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 112 reviews £636 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=83924&PinnedHotelID=83924&HadPinnedHotel=true®ionId=-1&adults=2) ![Loft Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/eb8ecea9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostellerie du Pas de L'Ours Relais et Chateaux Lens - 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Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 162 reviews £939 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=6107056&PinnedHotelID=6107056&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free area shuttle up to 5 kilometres - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Free casino shuttle - Free ski shuttle - Free covered valet parking on site - Limited on-site valet parking ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - 18-hole adjacent golf course - 24-hour gym - Billiards/pool table - Books - Golf - Hot tub - Indoor pool - Library - Outdoor pool - Sauna - Ski passes - Ski storage - Ski-in/ski-out access - Snow sports gear - Steam room ### Family friendly - Babysitting (surcharge) - DVD player - Free area shuttle - High chair - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - Garden - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible train station shuttle - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 4 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Children's robes - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - DVD player - TV ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Wet bar ### More - Connecting rooms available - Desk - Electrical adapters - Free daily newspapers - Heating - Individual decor - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 90 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 200.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: CHF 800 per vehicle (one-way, maximum occupancy 5) - Pet fee: CHF 90 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CHF 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as LeCrans Hotel LeCrans Hotel & Spa Lens LeCrans Hotel & Spa Hotel LeCrans Hotel & Spa Hotel Lens ## Frequently asked questions ### Does LeCrans Hotel & Spa have a pool? ### How much does it cost to stay at LeCrans Hotel & Spa? ### Is LeCrans Hotel & Spa pet-friendly? ### How much is parking at LeCrans Hotel & Spa? ### What time is check-in at LeCrans Hotel & Spa? ### What time is check-out at LeCrans Hotel & Spa? ### Does LeCrans Hotel & Spa provide a shuttle to the airport? ### Where is LeCrans Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LeCrans Hotel & Spa Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Location ### 10 Staff & service ### 9.8 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 31 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Rene 15 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Everything we wanted Beautiful setting with a Michelin star restaurant…Exactly what we needed for a few days…The Doggies loved it as well.. Thank you to all the staff who made us so welcome. ##### Rene Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Oscar 11 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Oscar Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### barbara 21 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was absolutely perfect. It is five star all the way. Service impeccable. Guest relations manager Giovanna was superb as was the entire staff. I don't think that my husband and I have ever been to any hotel anywhere in the world that is run so perfectly as this gem in the Swiss Alps ! We hope to be back again ! ##### barbara Stayed 6 nights in Aug 2022 ### 10/10 Excellent #### Gilian 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un service digne d’un 5 étoiles ! Juste MERCI à tout le personnel pour votre accueil ! On se réjouit d’y revenir très prochainement ![](https://a.travel-assets.com/ugc/hotel-reviews/EDDF33198B7F1F8C9C89FFE04B04901E752AC52B1716099089907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gilian Stayed 1 night in May 2024 ### 10/10 Excellent #### Claudio 12 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hospede-se nesse hotel sem pensar 2 vezes. Não tem como ser melhor ##### Claudio Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Steven 19 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities Rustic elegance, top service ##### Steven Stayed 1 night in May 2022 ### 10/10 Excellent #### Kuno, Zürich 16 Sept 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service zuvorkommend, man fühlt sich sehr wohl.Werde sicher wieder kommen ##### Kuno Stayed 1 night in Sep 2020 ### 10/10 Excellent #### Jean-Claude, Lutry 13 Jul 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Palace bénéficiant d'une vue à couper le souffle. Accueil personnalisé que ce soit à l'hôtel ou au restaurant qui offre de délicieux et variés mets. Chambres spacieuses très bien équipées et décorées avec charme. La cerise sur le gâteau est un SPA très fonctionnel et mignon avec des piscines et jacuzzis interieurs et exterieurs avec une vue paradisiaque. Les soins sont donnés par des des professionnels aguerris à l'image de tout le personnel de cet hôtel respirant la sérénité. ##### Jean-Claude Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 2 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this is one of wonderful hotel.excelent view and service.Every room so sepciall.And food is so delious. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Pascal 21 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Le bonheur parfait Tout simplement magique ##### Pascal Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Michel 15 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradise in the Alpes It was totaly amazing. Everything was perfect. The view, the service, the food, the wine. ##### Michel Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller 23 Nov 2018 Week-end inoubliable, du grand luxe et un service au top ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Jacques 23 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel parfait Un vrai 5 étoiles avec du personnel 5 étoiles tout est parfait du confort de la literie au petit déjeuner le personnel est extrêmement compétent et particulièrement agréable !! ##### Jacques Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### Carlo 13 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aussergwöhnlich,Luxus vom Feinsten Ein mega schönes Alpenhotel mit allem Luxus vom feinsten. Sauberkeit top,Servicequalität top,Hotelausstattung top. Mega freundliches zuvorkommendes Personal Top Restaurant mit feinsten Produkten Spabereich mit Aussenpool und Innenpool und Whirlpool wunderschön Lage und Sicht übers Tal einmalig Schuttelservice nach crans genial ##### Carlo Stayed 1 night in Sep 2017 ### 10/10 Excellent #### Verified traveller 1 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unforgettable experience Incredible service from all team specially Kiran, it makes the difference and makes you feel like home and totally worth experience! Beautiful rooms and very nice equiped, music in room, tv in tub and view are amazing for a great romantic couple weekend restaurant food for dinner is very good, totally 5 stars hotel and restaurant. ##### Verified traveller Stayed 2 nights in Jun 2017 ### 10/10 Excellent #### dzenita 6 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Det perfekta hotellet! Vi har aldrig varit med om bättre service. Det var verkligen fantastiskt! Personalen var så snälla och hjälpsamma. Vårt rum var så fint och alltid rent. Städerskan höll verkligen koll så att ingenting saknades, allt var rent, påfyllt och vi behövde inte göra något. Maten var helt underbar, vi fick inte nog! Utsikten måste man själv få uppleva. Vi åkte med vår bebis på 5 månader och det gick hur bra som helst. Personalen hjälpte oss med allt och vi saknade ingenting. Vi kommer definitivt åka tillbaka igen. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1456-p1b57b050-bb9d-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1365-pedfb23d0-bb9c-11e6-8476-2a1f32291a43-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### dzenita ### 10/10 Excellent #### Nadia, Nendaz 5 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hôtel idyllique,nourriture excellente 1ère qualité séjour romantique, cadre magnifique, nourriture excellente de 1ère qualité, personnel très souriant et serviable ##### Nadia ### 10/10 Excellent #### Gontran, Lausanne 20 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mérite les 5 étoiles Parfait ##### Gontran ### 10/10 Excellent #### francis\_william, Hong Kong 10 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 服務一流, 睡床很舒適,位置極佳,完美景色,漂亮泳池。物有所值。 放鬆身心的好地方。使人快樂,忘記一切世事。 是城市人的天堂。非常滿意,不能用言語形容。 ##### francis\_william ### 10/10 Excellent #### Mirella, Switzerland 7 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing in generous beautiful athmosphere The location - on a sunny terrace with stunning views - remote and silent with the energies of the highest and most powerful mountains of the alps, especially the complete massif du Blanc. Only 15 suites, no big crowds. Individually designesd spacious rooms with natural high quality materials, same with the Spa- quality instead of quantity oriented. Perfect friendly and open-minded service. We had a real Gourmet experience in the restaurant - better reserve a table on weekends. We absolutely enjoyed staying in this relaxing generous beautiful athmosphere. This has its price - and it is worth it. ##### Mirella ### 10/10 Excellent #### que, Muri 14 Sept 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Das Beste vom Besten Ein aussergewöhnlich schönes Hotel mit ganz besonderer Ambiente und überaus freundlich und kompetentem Personal. Man fühlt sich einfach wohl. Wir werden bestimmt wieder hingehen. Der Erholungswert ist sehr hoch. ##### que ### 10/10 Excellent #### MARINA 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/EFB66D6B23F714D1F050C45382B8CADB415949671739776554562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABA0E364F36AEB0EB5CB26533531503255FE8CBD1739776554768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B7E7A5E3492961AA8E47BEA3F789B22E4DD640611739776554927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARINA Stayed 3 nights in Feb 2025 ### 8/10 Good #### Erwann 1 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Erwann Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Chris 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Chris Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Panna 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Panna Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [the rex, Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-The-Rex.h9797094.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ---