Lempa Holidays from £581

We really enjoyed our stay. Unfortunately one incident left a bad feeling. My friend wanted half board BC of the kosher food. I did not. We arranged it on our 2nd day at the hotel. Dinner was €35 Tue-Thu and €50 Fri-Sat. On Fri at 5 PM I went to reception to cancel my friend’s dinner. She said that for Fri-Sat anyone wanting dinner had to book a table. I confirmed twice and asked about Sat. She confirmed my friend would need to book. On Sat I booked a table for one via WhatsApp and got a confirmation. At checkout we saw a €50 charge for Fri. I reminded her that I had spoken to her the day before and said my friend would not have dinner on Fri. She became confused and said she would call the manager. When he arrived I asked them to check the Fri reservations and see we were not registered for dinner. They said the records were in the closed restaurant and could not be checked. My WhatsApp also showed I booked only one table for Sat. The manager accused me of being disrespectful and using my hands. I apologized and explained this is simply how I talk. I continued calmly. Eventually he told reception to remove the €50 as if he was doing us a favor. Before leaving I apologized again and offered my hand. He shook it without looking at me. After an otherwise wonderful stay this spoiled the end of our experience. We left feeling as though we had been treated like people trying to get something for free because we had simply followed the hotel’s instructions.

Hotel is amazing me and my partner had a great time

Great staff

The Ivi Mare is a lovely hotel. Wonderful views, gorgeous hotel, nice staff. However, if you are looking for a peaceful holiday, which we were, this is not the hotel for you. It is situated very close to numerous other hotels who are child friendly and announce their curriculum over tannoys morning and evening. Not the hotels fault but not how we wanted to spend time on our balcony. We loved the food choices at the Ivi Mare. All of the restaurants were fab and easy to book on the app. There was also plenty of choice within walking distance of the hotel. We weren’t expecting nightly entertainment which was provided free of charge. This should have been the highlight because the standard was really good. However, every night the music was so loud in the bar that we could hear it in our room three floors up, with the doors and windows closed and the air con on. The music is WAY TOO LOUD and is an easy fix. Turn it down. Not everyone wants to listen to it. We felt we had to go out to avoid this or put ear plugs in so that it helped block it out. I feel ungrateful to say that we probably wouldn’t return to this hotel beautiful though it is, the noise situation was an issue I have only ever encountered in the UK in hotels over the Christmas party season.