Verified review
2/10 Terrible
Jens
21 Feb 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, smelly, no service and much to expensive
We spent two nights at this hotel. Worst stay ever. When we arrived there were noone in reception. A young guy came and took suitcases to the room. No info available. Thats it. Reception unmanned. The smell from the bathroom drain was so terrible. We had to keep ventilator on 24/7. The sink had a brown stinking spot of slime. The floor in room was covered with long black hair. Had NOT been cleaned for ages. The balcony door could not be locked, and there was a big slip underneath. It gave room for a lot of insects entering day and night. Small and big bugs came in. We had to go and buy repellant to spray on. The balconys were all connected. This means that everyone could climb into our room. There was a safe, but it was not attached to anything. You could just walk in, grab it and walk away. This means we had to carry our valuables all day long. Water in the shower was nearly just dripping. No pressure at all. Many dead and alive cockroaches inside room and on stairway. There were no towels in the room and since reception was unmanned, we had to use our own and from the neatly folded swan someone had left on the bed. Nothing, as in absolutely nothing of the service mentioned on Hotels.com was available. NO: restaurant, no bar, no reception, no spa, no massage, no roomservice, no cleaning etc. Added to this, we paid $120 for two nights. Take our advice: STAY AWAY.
Stayed 2 nights in Feb 2024