While we really appreciate your stay with us, we do understand that budget and value perception can be relative. Being located on an island also effects prices and costing for everything. We have yearly regular maintenance the whole resort as well as during pandemic for 2-years, as we would like to keep our resort spotless and well-maintained which is rare for hotels/resorts to do this. We normally received great feedback of how our resort is located, with ocean view and the majestic Mount Agung as the background. Book Direct!

Thank you so much for your stay. And for taking the time to let us know how your experience went. It is true if we are not serving the room service due to our resort is located on the hill-side, However, we have golf buggies available all the time to take our guests up and down by pressing one single button. We are currently doing an English Learning Course for all our Staff to improve their conversations. Hope to see you back soon and you can see the old faces with their fluent English.

This is wonderful to hear how much you enjoyed your time at the Resort, thank you very much for choosing to stay with us. We can't tell you how much we appreciate the positive support. We hope to see you again on your next trip to Bali!

This is wonderful to see that you enjoyed your stay with us so much, thank you for the 5 star rating! We couldn't ask for more than when our guests have a perfect experiences with us. Thank you for choosing to stay with us, and we can't be happier to read that you were enjoyed your island explore. We hope to see you On Island Time again soon!

While we appreciate for your stay with us. The Reservation Team sends a confirmation to your Expedia.com messaging offering to organize pick-up service for you which include a transport company where we can greet you on the beach and escort you via the front entrance. Unfortunately when guests book their own transport with 3rd party companies, it is out of our control where the companies drop the guests - we would also much prefer check-in from the front entrance. It is also true that our resort is situated on a hillside with gold buggies to assist transport to the top and vice versa. Our Pools on the top are closed until 6.00pm due to we need to do the water treatment to have fresh water in the morning. While our Pool on the main area, is closed at 4.00pm due to we have o start set-up the dinner set-up of our restaurant. Thank you for choosing your stay with us and we trust the remainder of your travels were safe.

wow - 10 out of 10! This is fantastic to read, thank you so much for taking the time to let everyone know about your perfect experience. We really appreciate you choosing to stay with us, and for the recommendation. Hope to see you again on your next holiday to Bali soon.

We prefer to receive in-person feedback regarding your stay, as we receive amazing feedback from our guests about their stay. We hope you found what you're looking for.

What a lovely to read that you liked our location, Rob! We can't wait to see you back soon

We really appreciate your stay with us, please come visit again!

It is always very frustating when we hear feedback such as this when Management was not informed during your stay providing an opportunity to turn your experience around. Due to the unique infrastructure of our resort, Golf buggies is available anytime you required. We usually received an amazing feedback of our various and tasty menus. That being said we hope that you found what you're looking for.

Sounds like you had a fantastic stay with us! We've heard about our staff who indeed amazing on what they do. Thanks again and hope to see you back on your next trip to Nusa Lembongan!

We really appreciate your stay with us, please come visit again!

Thank you so much for taking the time to leave this kind feedback. and for choosing to stay with us. It is so rewarding when our guests have a perfect time in our care, and feel specially treated. We hope to see you again on your next visit to Nusa Lembongan.

Thanks very much for the 5 stars! We are so happy that you had a perfect time with us :-) We hope to see you again on your next trip to Nusa Lembongan!

This is so great! Sounds like a perfect experience ticking all the boxes! Thank you so much for leaving the kind feedback. We can't tell how much we appreciate the positive support. We will share your lovely feedback to all Batu Karang staff. We hope to see you again on your next trip to Bali!

We really appreciate your stay with us. Book Direct!

We really appreciate your stay with us, please come visit again!

We really appreciate your stay with us and for taking the time to let us know your feedback, we wish to clarify some items on this review. It is true that our Sauna Room is under maintenance, therefore we have removed this information in all online platform since January this year. Regarding the un-friendly resort for wheelchair, we have a villa that is actually wheelchair friendly and we have golf buggies operationally on request basis to take you up and down by one press button. Did you mention to the Management during your stay about your towel? So, if something was out of the ordinary, it would need to be fix immediately. That being said we are happy that you enjoyed your time. Book DIrect! And we will take a good care of you.

This is such a fantastic review, Gregory! On behalf of Batu Karang staff family, we really appreciate your stay and lovely review. We are happy to hear that you enjoyed your stay with us. We are indeed proud of our staff, they take so much pride ensuring a great time for our guests. We can't wait to have you back!

This is wonderful to hear how much you enjoyed your time at the Resort, thank you very much for choosing to stay with us. We can't tell you how much we appreciate the positive support. We hope to see you again on your next trip to Bali!

Sounds like you had a fantastic stay, Alyssa. It is so rewarding for us to read reviews such as yours, thank you very much for letting us know how much you enjoyed your stay. We can't wait to have you back soon!

it is so rewarding to read a review of yours, thank you very much for letting us know and how much you enjoyed your stay with us. We hope to see you again on your next trip to Bali.

Wow.. This is amazing review for us to read and great feedback. It is the most rewarding part of what we do hearing how happy our guests are and we are really appreciate the recommendation. Please come back and visit again soon.

This is wonderful to hear that you enjoyed your views and bathroom, thank you very much for choosing to stay with us & letting us know how your experience was. We hope to see you back here soon!

Thank you for staying with us and we are so happy you had a perfect time! Please come to visit again.

We really appreciate your stay with us. We hope to see you on your trip to Nusa Lembongan.

Book Direct with Us! Please do not hesitate to contact us when you wish to return so that we can take a good care of you.

Sounds like you had a fantastic stay, David. Being on the hill side location is an advantage for us to get this stunning view. We've heard about our staff who indeed amazing on what they do. Thanks again for choosing your holiday with us and we hope to see you back soon.

Thank you so much for your stay and taking the time to let us know how your experience went. We are so happy that you enjoyed your stay. We hope to see you again soon!

Wow - 5 out 5! This is fantastic to read, Olivier. Thank you so much for taking the time to let everyone know about your perfect experience. We really appreciate you choosing to sty with us and hope to see you again on your next trip to Bali!

On behalf of Batu Karang staff family, we are delighted to read that you enjoyed your stay with us! We hope to see you again soon on your trip to Nusa Lembongan.

5 out of 5.. Wow! Thank you so much, Sandeep! We couldn't happier reading that everything was perfect, really appreciate the recommendation. We hope to see you back!

It sounds like you had a perfect time staying with us, we really appreciate your visit! We hope to see you again on your next trip to Bali!

Thank you so much for your stay and for taking the time to let us know how your experience went. We are so happy that you enjoyed your stay. We hope to see you again soon!

Sounds like you had a fantastic holiday, Nicole! On behalf of Batu Karang staff family we really appreciate your stay with us and for taking your time to write this lovely review, we couldn't be happier to read this! It is always the best for us to see the guests have a memorable experience with us and enjoy their island time! Thanks again very much for your stay. We can't wait to see you back and stay longer with us!

On behalf of Batu Karang staff family, we really appreciated your stay and nice comments about our staff. We hope to see you again on your next trip to Bali.

The view is indeed magical, we are so happy that you were able to enjoy it. We are glad that you liked our pools, it is magnificent. We really appreciate you choosing to stay with us and hope to see you on your next holiday to Bali.

Hi Catharina! This is so lovely feedback about our staff, they really want to make sure everyone has the best time. Thank you so much for your stay, we hope to see you back soon!

Thank you for choosing to stay with us. We hope to see you again on your next visit to Nusa Lembongan!

On behalf of Batu Karang family, we are delighted to read that you enjoyed your stay with us! We hope to see you back!

10 out of 10 - wow! This is fantastic to read, thank you so much for taking the time to let everyone know about your prefect experience. Additionally, despite our best efforts, this is unfortunate to read when Management was not notified any of this feedback during your stay therefore it gives us an opportunity to turn the experience around. Thank you very much for your stay and we can't wait to have you back!

While we appreciate you choosing to stay with us, it is so important for us to receive any in-person feedback at the time so that we can turn your experience around for you and rectify anything that flass short of your expectations. Please do not hesitate to contact us when you wish to come back so that we can take care of you.

What a lovely review to read, Elizabeth. Thank you so much for taking the time to leave this. On behalf of Batu Karang staff family, we are so happy that we were able to exceed your expectations and the service of our staff is indeed one of the best. We hope to see you on your next trip to Bali!