My visit started with an arrival at about 4pm, only to find the door locked and no answer on the phone number provided on the door despite multiple calls. In desperation I went around back--perhaps a service person could be found. By chance the kitchen boss was coming up the stairs from the basement. I explained and she apologized profusely and was very helpful. She said I should have been given an entry code or lockbox info so I could get the key to my room...Anyway, I was lucky.
She told me breakfast started at 7 if I wanted it; since I probably didn't I asked if I could just get an espresso--no problem. That was true the next morning but the one after that, and another one, the door to the restaurant was locked; later I was told that was because nobody was expected for breakfast; they should tell all the guests that (the hotel literature simply says breakfast starts at 7...).
But what finished off my respect for the hotel was when I came back to the room around 6pm a couple days later and found the door ajar, and a key in the door (not my key). Yikes. I went down and spoke to the bartender--poor woman since it had nothing to do with her. She called someone and was told it was the room maid....
The room itself had a table but no desk and the table was not near an outlet...not convenient for working.
What I can say that I liked was 1) some people (when they were available) were very helpful and 2) the espresso (when I could get one) was very good.