Parts of the hotel were being refurbished and the whole place looked very tired and outdated. The reception was never manned by a member of staff. When I checked in and when I wanted to speak to someone I had to phone and wait for someone to appear. The room was reasonably clean but big damp marks, a very uncomfortable bed, and the mirror in the bathroom was balanced on the towel rail, the TV didn't work and some of the furniture was broken. I was woken up at 2 am by shouting, doors slamming, loud TV, and more noise which went on for over an hour. No breakfast was available despite the fact I had paid for it, because of the refurbishment. The staff tried their best but the whole stay was awful.