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Mercure Leicester The Grand Hotel

Photo gallery for Mercure Leicester The Grand Hotel

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Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Mercure Leicester The Grand Hotel

Mercure Leicester The Grand Hotel

4 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Granby Street, Leicester, England, LE1 6ES

Explore the area

  • Popular LocationCurve Theatre4 min walk
  • Popular LocationLeicester Town Hall4 min walk
  • Popular LocationDe Montfort University10 min walk
  • AirportBirmingham (BHX)41 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 3 Nov 2020 - 2 Aug 2021.

About this area

Leicester

Located in Leicester, Mercure Leicester The Grand Hotel is in the city centre and near a train station. New Walk Museum and Curve Theatre are cultural highlights, and some of the area's activities can be experienced at Blaby Golf Centre and Cosby Golf Club. National Space Centre and University of Leicester Botanic Garden are also worth visiting. Guests love the hotel's central location.

What's nearby

  • Curve Theatre - 4 min walk
  • Leicester Town Hall - 4 min walk
  • Haymarket Memorial Clock Tower - 5 min walk
  • Phoenix Arts Centre - 6 min walk
  • De Montfort University - 10 min walk

Getting around

  • Leicester Station - 5 min walk
  • Birmingham Airport (BHX) - 41 min drive

Restaurants

  • Marcos New York Italian — 1 min walk
  • La Vida - 2 min walk
  • Kayal - 3 min walk
  • Casa Romana - 3 min walk
  • Santhi - 3 min walk

About this property

Mercure Leicester The Grand Hotel

4-star Leicester hotel in Leicester City Centre, walk to De Montfort University
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and conference space. All 104 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Guests will also find coffee makers, hairdryers and phones.
Mercure Leicester The Grand Hotel offers 104 forms of accommodation with coffee/tea makers and a hairdryer. 30-inch LED televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Leicester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Italian
  • Polish
  • Romanian
  • Spanish

Business services

  • Conference space
  • Meeting rooms 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 30-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 3 November 2020 to 2 August 2021 (dates subject to change).
The following facilities or services will be unavailable from July 22 2021 to December 31 2021 (dates subject to change):
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 125 out of 658 reviews
5 - Excellent 19%
Rating 4 - Good. 242 out of 658 reviews
4 - Good 37%
Rating 3 - Okay. 161 out of 658 reviews
3 - Okay 24%
Rating 2 - Poor. 79 out of 658 reviews
2 - Poor 12%
Rating 1 - Terrible. 51 out of 658 reviews
1 - Terrible 8%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 2 nights in Oct 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Liked: Staff & service, room comfort
Will be back
Really cosy hotel great location - its tired but well managed
Stayed 1 night in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
very covid safe hotel
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
I was more than delighted with my weekend at the Mecure Hotel. It was had all the procedures of COVID-19. It was shame that the restaurant and bar were closed as it would have been really nice. The hotel was awfully however my room had a fan which was very useful. Furthermore my bed was massive despite it being a double room.
Stayed 2 nights in Oct 2020