Title: Croft Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Croft Hotel Hotel in Leicester with 24-hour front desk and bar/lounge ![Exterior](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/fdd84644.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/102887a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/b8515415.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/dee58c01.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/e686db33.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the city, Croft Hotel welcomes guests with a warm atmosphere, a convenient bar, and complimentary in-room WiFi. Enjoy practical amenities like self parking, luggage storage, and a 24-hour front desk staffed by multilingual personnel. 5.4 ## Popular amenities - Bar - 24/7 front desk - Housekeeping - Parking included - Free WiFi - Business services £53 includes taxes & fees 18 Nov - 19 Nov ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11899706&PinnedHotelID=11899706&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/ea44d0d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, Ensuite ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Electric kettle Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/7d06996f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ensuite ### Highlights Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Electric kettle Cable channels - Sleeps 3 - 2 Single Beds ![Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/ea44d0d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ensuite ### Highlights Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Electric kettle Cable channels - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Single Room, Ensuite | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/3580495e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Ensuite ### Highlights Heating Free cots/infant beds Flat-screen TV Hairdryer Private bathroom Coffee/tea maker Electric kettle Cable channels - Sleeps 1 - 1 Single Bed ![Family Room | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899706/9d18286c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Heating Flat-screen TV 2 bedrooms Hairdryer Private bathroom Coffee/tea maker Electric kettle Cable channels - 151 sq ft - 2 bedrooms - Sleeps 4 - 1 Double Bed and 2 Single Beds ### Comfort Double Room ### Highlights Heating Flat-screen TV Hairdryer Coffee/tea maker Electric kettle Cable channels Daily housekeeping Desk - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/77000000/76600000/76596100/76596043/0916a7a0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Leicester by IHG Leicester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 735 reviews £68 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=66c92af5-c035-4004-813e-9d41257169f7&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/10000/3800/3799/46602279.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Leicester by IHG Leicester - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,003 reviews £52 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Leicester-Hotels-Holiday-Inn-Leicester.h3799.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=66c92af5-c035-4004-813e-9d41257169f7&top_cur=GBP) Ad ![Deluxe Triple Room, Multiple Beds | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/480000/475700/475672/6e01e1f6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### OYO Sunrise Hotel, A46 N Leicester Leicester - Pet-friendly - Parking included - Free WiFi - Housekeeping 7.0 Good 324 reviews £45 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Leicester-Hotels-OYO-Sunrise-Hotel.h475672.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=66c92af5-c035-4004-813e-9d41257169f7&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/436300/436242/550f2c61.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Leicester Leicester - Pool - Hot tub - Pet-friendly - Free WiFi 7.0 Good 1,004 reviews £72 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Leicester-Hotels-Hilton-Leicester.h436242.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=66c92af5-c035-4004-813e-9d41257169f7&top_cur=GBP) Ad ![Garden](https://images.trvl-media.com/lodging/1000000/380000/379500/379462/a1dfe962.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Leicester - Wigston by IHG Wigston - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 567 reviews £73 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Wigston-Hotels-Holiday-Inn-Leicester-Wigston.h379462.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=66c92af5-c035-4004-813e-9d41257169f7&top_cur=GBP) Ad ![Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152297/fe4aa2ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Leicester - City by IHG Leicester - Breakfast included - Parking included - Free WiFi - Business services 8.2 Very good 1,000 reviews £68 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Leicester-Hotels-Holiday-Inn-Express-Leicester-City.h1152297.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=7583&destination=Leicester&destType=MARKET&latLong=52.63604,-1.13314&searchId=66c92af5-c035-4004-813e-9d41257169f7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeicester-Hotels-Croft-Hotel.h11899706.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeicester-Hotels-Croft-Hotel.h11899706.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.62254%2C-1.11248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J6KeP1_qiPP9AdW2Fol-gRgPl-o=) 3 Stanley Road, Leicester, England, LE2 1RF #### What's nearby - Victoria Park - 2 min walk - 0.1 miles - De Montford Hall - 11 min walk - 0.6 miles - University of Leicester - 15 min walk - 0.8 miles - De Montfort University - 3 min drive - 1.3 miles - Curve Theatre - 3 min drive - 1.3 miles #### Getting around - Leicester Station - 16 min walk - East Midlands Airport (EMA) - 46 min drive #### Restaurants - ‪Blue Point - ‬8 min walk - ‪Al-Barakah Fish & Chips - ‬8 min walk - ‪Oodles - ‬7 min walk - ‪The Old Horse - ‬5 min walk - ‪Royal Chicken and Pizza - ‬8 min walk ## About this property ### Croft Hotel Property highlights Croft Hotel provides a bar and more. Stay connected with free in-room WiFi. Other perks include: - Free self-parking - Smoke-free property, multilingual staff and luggage storage - A 24-hour front desk, a banquet hall and 1 meeting room Room features All guest rooms at Croft Hotel include amenities, such as free WiFi. Other amenities include: - Showers, free toiletries and hairdryers - Flat-screen TVs with cable channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/20000000/19960000/19959500/19959425/51ecb2f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flexistay Leicester Gables Aparthotel Leicester - Free WiFi - Laundry - Housekeeping - Microwave 8.2 Very good 438 reviews £59 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=19959425&PinnedHotelID=19959425&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4260000/4258100/4258026/99e7e2d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Encore by Wyndham Leicester City Centre Leicester City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 1,005 reviews £59 includes taxes & fees 23 Nov - 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Housekeeping 7.0 Good 324 reviews £45 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=475672&PinnedHotelID=475672&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/103000000/102380000/102370400/102370390/4eaf69ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Blaby Westfield Hotel Leicester - Free airport shuttle - Parking included - Free WiFi - Restaurant 6.2 40 reviews £46 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=102370390&PinnedHotelID=102370390&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private or shared bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 2:00 AM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Croft Hotel Leicester Croft Hotel Croft Leicester Croft Hotel Hotel Croft Hotel Leicester Croft Hotel Hotel Leicester ## Frequently asked questions ### How much is parking at Croft Hotel? > Self-parking is free at this property. ### How much does it cost to stay at Croft Hotel? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Croft Hotel on 18 Nov 2025 start from £53.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Leicester-Hotels-Croft-Hotel.h11899706.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Croft Hotel? > Check-in start time: 2 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours. ### What time is check-out at Croft Hotel? > Checkout is at 11 AM. ### Where is Croft Hotel located? > Situated in Leicester, this hotel is within a 15-minute walk of Victoria Park and De Montford Hall. University of Leicester and New Walk Museum are also within 1 mile (2 km). Leicester Station is 16 minutes by foot and Leicester (QEW-Leicester Train Station) is 20 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Croft Hotel Reviews 5.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 30 6 - Okay 16 4 - Poor 25 2 - Terrible 27 ### 5.6/10 Cleanliness ### 7.0/10 Staff & service ### 5.2/10 Amenities ### 4.8/10 Property conditions & facilities ### 4.8/10 Eco-friendliness ### 4/10 Poor #### Kevin 18 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Never stay here again would rather sleep in the park across the road before i stay here again. ##### Kevin Stayed 1 night in May 2024 ### 8/10 Good #### Paul 21 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities I mainly chose it for its proximity to Leicester University, where I needed to be. Reasonable price, basic but satisfactory, certainly for the one night I stayed. It's an old building so the plumbing sounds a bit antiquated! ##### Paul Stayed 1 night in May 2023 ### 4/10 Poor #### Stephen 5 Jul 2023 Disliked: Cleanliness, property conditions & facilities The property lacks some cleaning and I didn't sleep well at all ##### Stephen Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Gavin 21 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities The curtains were falling down. There were stains on the stair carpets. Hotel smelt of cigarette smoke and weed. Looked as if it is being used as a halfway house for the druggies and homeless. I WOULD NOT stay here or recommend it. Called Expedia asking for a refund as i felt unsafe. They say they called the hotel, i was stood by the phone. It did NOT ring. I believe they lied and now refuse my refund. This place should not be on their web page for the safety of their customers. ##### Gavin Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Michael 1 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities This property had no heat (40F outside) and was extremely cold. Mildew in shower and mold on ceiling and window frames. Loose carpeting tripped wife at top of stairs. Staff failed to explain that the heat wasn’t working. Also, room not as described. Supposed to be two bedrooms with three beds but was one tiny room with two beds. Was not offered compensation and wanted to charge more for additional space. ##### Michael Stayed 1 night in Mar 2024 ### 8/10 Good #### Jodi 17 Mar 2024 Liked: Staff & service Disliked: Cleanliness #### Leicester visit Hotel is being renovated at moment so rooms are basic but was in right location to visit o2 academy . Check in guy was lovely, car park aswell so suited our needs for one night. ##### Jodi Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Jesse 4 Feb 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was filthy the bed was old and worn the mattress was all wavey from being old the loo roll holder was hanging iff the wall the shower door handle was hanging off. The extractor fan wa filthy the ekectric heater was broken the mirror in the room was broken there where hokes in the wall behind the door wall paper torn and had parts missing... no hot water and the sink was blocked... avoid at all costs ##### Jesse Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Ryan 21 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awful Terrible. We arrived and room was freezing, staff said they would make sure it was warm when we came back. Still hasn’t been touched at 01:30. Came with a small heater had to sleep with clothes on. Big damp patch on ceiling, bathroom cold and damp with radiator hanging off. ![](https://a.travel-assets.com/ugc/hotel-reviews/A2D3AAF999555F260459796133FCC486F12EDF531705862054464.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5F7F3348CB4F6E70703D71FCC62F61E7546435B01705862053915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3C0E9FA5113C4E44A5CD0F54404A0C8BA3FE73C41705862053578.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 1 night in Jan 2024 ### 4/10 Poor #### Michelle 3 Dec 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The room was ok, nice and warm very basic. But it was a cheap stsy. Only one glass, and not much milk for tea and coffee. Bed comfortable. The stairwell going up to the room was hard work. No lift. Ok for a night. I would not stay again. ##### Michelle Stayed 1 night in Dec 2023 ### 4/10 Poor #### L 28 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities I arrived and had to go back to reception for toilet paper because none was in my room. I could barely get in to the shower as the doors only opened to about 50cm and we're far too narrow for anyone to fit in. Wish I hadn't as once I was in there was no hot water - it worked in the sink. The staff were helpful but overall it was not good ##### L Stayed 1 night in Nov 2023 ### 6/10 Okay #### Verified traveller 28 Oct 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Service was good, the hotel is in the process of being worked on, the tiles and floor weren’t fixed or flat the door wouldn’t close properly and there were lights that didn’t work hopefully they get this all fixed soon ##### Verified traveller Stayed 1 night in Oct 2023 ### 6/10 Okay #### colin 23 Oct 2023 Disliked: Cleanliness, property conditions & facilities #### It is somewhere to sleep No heating, water off when arrived, the wardrobe was 4pieces of chipboard with a rail, mould in bathroom plus floor tiles missing old bar of soap on the floor by sink, Draws not sure if I touched them they would stay standing, waking up cold was no fun, there was washing drying on landing ##### colin Stayed 3 nights in Oct 2023 ### 4/10 Poor #### Anthony 8 Sept 2023 Disliked: Property conditions & facilities, room comfort #### Not to be recommended It seems this hotel has been claiming the "sorry we're renovating" story for 3 years now and that doesn't ring true to me. Whilst my room was clean it needs complete refurbishment with missing floor tiles in the bathroom, missing drawer in desk and for goodness sake, anaglypta on the walls! Worst was the mattress which gave no support so I had a dreadful nights rest. ##### Anthony Stayed 1 night in Sep 2023 ### 8/10 Good #### Annie 20 Jul 2023 Liked: Staff & service A lovely, warm welcome from Vijay... A beautiful Victorian guest house, under renovation (this did not interupt my stay). The room was clean, very comfortable bed, furniture was purposeful, excellent hot shower. Breakfast is not offered at the time of writing this review. One minor glitch with an over powering and nauseating smell of cigarettes in the bathroom.... Staff were very keen to rectify with air freshner, but despite keeping the window open all day and night, the smell didn't disappear - No fault of the staff at all. I had a very good night's sleep... I would visit again... I recommend a visit to the museum and sampling the range of culinary delights in the London Road restaurants..... 😀 😋 ##### Annie Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Sarah 27 Jun 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The building in general is need of some serious renovations and upgrade. First of all rooms are pretty inaccessible to people with disabilities and the stairs themselves have loose carpet. The rooms stink of smoke, are unclean and lack basic facilities such as a shower head placed at head height. We just couldn't stay at this hotel and demanded a refund which I was glad that the staff helped us with straight away - this was about the only positive from the experience. ##### Sarah Stayed 1 night in Jun 2023 ### 6/10 Okay #### Verified traveller 30 May 2023 Disliked: Property conditions & facilities #### Basic, not far from centre To be fair, the condition of the room and state of the hotel is reflected in the price, so that is fair enough. The only issue I had, was that on two of my three nights, there was a huge amount of noise from other guests, in and out of their rooms, all night, leading to two very poor quality nights, sleep wise. The hotel is basic, room very much in need of tlc, although shower was working, and was clean. ##### Verified traveller Stayed 3 nights in May 2023 ### 4/10 Poor #### Grace 3 Oct 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bed wasn’t comfy, only had 1 pillow so didn’t get a decent nights sleep. Window was open and it was too far out for me to close. Wardrobe and desk table was broken, cleaning lady came round to the round while I was still in there ##### Grace Stayed 2 nights in Sep 2022 ### 8/10 Good #### Yukinaga 19 Sept 2022 Liked: Room comfort wifiが快適でした ##### Yukinaga Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Claire 17 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### Very shabby but cheap The location of the hotel was really good for the university where we were visiting. The room was very dirty and decor very tired and worn with bits of wall hanging off and towel rail was broken. The service was adequate but were disinterested in us when we arrived and when we left. ##### Claire Stayed 1 night in Jul 2022 ### 8/10 Good #### Godbless 18 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cool stay! ##### Godbless Stayed 1 night in Jun 2022 ### 8/10 Good #### Neil 13 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good night. Easy book in, quite peaceful night. Cheep and cheerful. Clean. ##### Neil Stayed 1 night in Feb 2022 ### 6/10 Okay #### Andy 4 Feb 2022 Disliked: Amenities, property conditions & facilities The location was spot on I needed to be near where I was going the next morning but in the morning at 8:00 the shower only gave out cold water (although there was still hot water in the hand basin tap) Nowhere convenient to put anything down while in or on the bed (no bedside table) The bed was comfortable and the room was if anything too warm ##### Andy Stayed 1 night in Feb 2022 ### 8/10 Good #### Nicholas 26 Jan 2022 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Fine for the price. Being renovated which is desperately required. However, it was clean and beds were comfortable. It was also quiet. For the price, i was quite happy. ##### Nicholas Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### Dan 21 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### TERRIBLE - AVOID AWFUL! The place was a building site, absolutely filthy. Decided to fine us for stopping in their car park because we were not paying guests as we refused to stay the night. AVOID Advertised free parking then charged us £100! ![](https://a.travel-assets.com/ugc/hotel-reviews/615453AE1F89BA73B3D4D5FA576252407001D4631642764141781.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9D42952350EDD5FB96DA98CB243E57A1A572BA311642764141594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DD4EA5EE89AC4EC1856B172C0E0C300209B9574E1642764142534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A7698A66D9D476E7EAA097F43410F0BD5CEB33791642764142122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dan Stayed 1 night in Sep 2021 ### 4/10 Poor #### John 7 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hope the renovations are finished to a good standa I knew it was being renovated before I got there, so that wasn’t the issue. We had a room on the 2nd floor which was I’d say partially complete. Looked to me like the bathroom was finished, with reasonable fittings, but the workmanship standard was poor. The cleanliness of the room was poor too, even if not finished, I’d expect the room to be clean if guests are staying. The bed sheet was also threadbare. I hope they get it right, as it’s a beautiful building and finished to to a good standard would be lovely. ##### John Stayed 1 night in Nov 2021 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)