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"We had a good stay at the Black Swann Inn. I think some of the mixed comments can be understood in terms of expectations. It is. It a quaint New England inn with a common room and cushy furniture. It is more like a holiday inn. With that understanding it does its job - it is clean, comfortable and has the bonus of outdoor space on the lake with Adirondack chairs and boat rentals. "

"Bed was comfortable, room was clean, everything worked properly. Quiet hotel. "

"Great communication, perfect location for everything we wanted to do that weekend and a beautiful home! We used the indoor and outdoor spaces and had a wonderful time!"

"Friendly staff"

"Wonderful property and stay....quiet location, clean, convenient parking and everything (appliances, lights, blinds, TV, etc.) worked! Close drive to all the attractions in the Berkshires including Tanglewood. Great hosts. We will stay longer the next time we come back. "

"How does such a terrible motel exist in such a popular and expensive tourist town? These rooms have not been updated in at least 20 years. The room smelled like a locker room and the air conditioner smelled like a mouse had died inside. The room, walls, floors, baseboards, light switches, etc were filthy. There was a cigarette burn in the bathtub. I think they were selling drugs from the room next door. Lee cops were there at least 3 times during our 3 day visit. Pool not open. Ice machine and laundry not working. Way over priced for the awful accommodations. "

"Easy to find, easy to access, provided instructions are great (a couple minor updates to the comprehensive instructions needed, but host responded immediately to questions). Exceptionally clean, seemingly recently renovated home, clearly loved by the family. Use of the kayaks and other amenities is a big plus - an early morning paddle on the calm lake is wonderful. If you have kids seems like a great place for rainy days with the recreation room (our kids were a bit old but would have spent all day playing pool and foosball a few years ago) We came up for tanglewood, reasonable easy to get to from here (23 minutes or so), good hiking nearby. Overall excellent. Minor downsides: if you're looking for total calm and quiet, note that the main road runs between the house and the waterfront, and there's a summer camp across the lake with loudspeakers to make announcements and trumpet in morning and bedtime. Frankly, it's kind of quaint and nostalgic if you had camp as a child. The truck traffic noise, though, is pretty steady and if you have windows open to sleep, it will wake you early. Not something the host has control over, so can't ding it and would definitely stay again for all the pros listed above, just a thing to be aware of if you're looking for pure isolation and quiet."

"It is an older property with minimal amenities in the rooms. But it is very well maintained and clean."

"This is a fantastic spot. Kurt and his staff are great. It was everything we wanted for a trip to the Berkshires. "