Title: Limehome Lecce Palazzo BN Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Limehome Lecce Palazzo BN Apartment in Lecce ## Photo gallery for Limehome Lecce Palazzo BN ![Interior - Limehome Lecce Palazzo BN (Lecce)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/7711bbbd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two-Bedroom Apartment with Terrace | Individually decorated, individually furnished, desk, laptop workspace - Limehome Lecce Palazzo BN (Lecce)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2496x0y170-11d71d3e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two-Bedroom Apartment with Terrace | Terrace/patio - Limehome Lecce Palazzo BN (Lecce)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/884a930d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two-Bedroom Apartment with Terrace | Living area - Limehome Lecce Palazzo BN (Lecce)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/bf26c623.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Two-Bedroom Apartment with Terrace | Living area - Limehome Lecce Palazzo BN (Lecce)](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2500x0y170-4e9b80b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located in Lecce's Historic Center, limehome Lecce Palazzo BN offers practical amenities for an effortless stay. Guests enjoy in-room WiFi and express check-out services, which are particularly convenient given its central location. ## Reviews 7.8 Good ## Popular amenities - Free Wi-Fi - Air-conditioning £59 includes taxes & fees 15 Jan - 16 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=104452903&PinnedHotelID=104452903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for One-Bedroom Comfort Apartment ![One-Bedroom Comfort Apartment | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/92ba8930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Comfort Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Two-Bedroom Apartment ![Two-Bedroom Apartment | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2499x0y171-b269f3e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV - 538 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 1 Single Bed and 1 Queen Sofa Bed ### View all photos for One-Bedroom Apartment ![Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/27553211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Apartment ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Two-Bedroom Apartment with Balcony ![Two-Bedroom Apartment with Balcony | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/w4000h2467x0y203-4a383b6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment with Balcony ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge - 689 sq ft - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Single Bed ### View all photos for Two-Bedroom Apartment with Terrace ![Two-Bedroom Apartment with Terrace | Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/bf26c623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment with Terrace ### Highlights Patio Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge - 753 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for One-Bedroom Apartment (7+) ![Living area](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/27553211.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Blackout curtains - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for One-Bedroom Comfort Apartment (7+) ![One-Bedroom Comfort Apartment (7+) | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/26d660c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Comfort Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Blackout curtains - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Two-Bedroom Apartment (7+) ![Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/ce530fc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV - 538 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Sofa Beds ### View all photos for Studio (7+) ![Studio (7+) | Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/cc3d2a1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (7+) ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV Blackout curtains - 312 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Two-Bedroom Comfort Apartment (7+) ![Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/105000000/104460000/104453000/104452903/a24d0299.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Comfort Apartment (7+) ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Heating Kitchen Fridge Flat-screen TV - 689 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLecce-Hotels-Limehome-Lecce-Palazzo-BN.h104452903.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLecce-Hotels-Limehome-Lecce-Palazzo-BN.h104452903.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.35342%2C18.17388&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NQp8o3c-wwIdtgnr_ogdNn4D8RY=) Via XXV Luglio 13/A, Lecce, LE, 73100 #### What's nearby - Holy Cross Cathedral \- 2 min walk \- 0.1 miles - Piazza Sant'Oronzo \- 2 min walk \- 0.1 miles - Roman Amphitheater \- 2 min walk \- 0.1 miles - Porta Napoli \- 7 min walk \- 0.4 miles - Lecce Obelisk \- 8 min walk \- 0.5 miles #### Getting around - Lecce (LCZ-Lecce Rail Station) - 15 min walk - Brindisi (BDS-Papola Casale) - 48 min drive #### Restaurants - ‪Caffè Alvino - ‬2 min walk - ‪Al Ventuno - ‬2 min walk - ‪Alex Bar - ‬3 min walk - ‪Pescheria con Cottura - ‬1 min walk - ‪Joyce - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Limehome Lecce Palazzo BN Apartment in Lecce This smoke-free apartment building features express check-in, express check-out and free Wi-Fi in public areas. Each apartment features free WiFi, an espresso maker and a hairdryer. An iron/ironing board, a desk and free toiletries are among the other amenities that guests will find. Weekly housekeeping is available. Limehome Lecce Palazzo BN offers 13 air-conditioned accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include baths or showers, complimentary toiletries and toothbrushes and toothpaste. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis. ## Similar properties ![Apartment, 1 Bedroom | View from room](https://images.trvl-media.com/lodging/42000000/41320000/41312600/41312578/3f2a5e91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Italianway - Sant'Oronzo Apartment Lecce Historic Center - Kitchen - Pet-friendly - Free Wi-Fi - Air-conditioning 10 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=41312578&PinnedHotelID=41312578&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/78000000/77060000/77056100/77056027/255ad40b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### living u HomeSuites Lecce - Kitchen - Free Wi-Fi - Air-conditioning 5.0 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=77056027&PinnedHotelID=77056027&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/69000000/68640000/68638300/68638202/d922240d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo San Lazzaro Rooms & Suites Lecce - 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24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=6032079&PinnedHotelID=6032079&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/105000000/104410000/104409400/104409335/8bb1fde1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Trilogy Prestige - Central Premium Suites Lecce Historic Center - Breakfast included - Pet-friendly - Free Wi-Fi - Housekeeping 8.4 Very good 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=104409335&PinnedHotelID=104409335&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (EUR 8 per person)](https://images.trvl-media.com/lodging/25000000/24440000/24435700/24435685/09e0171a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa di Lò Suites Lecce - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 8 reviews £68 includes taxes & fees 20 Dec - 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6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=95977539&PinnedHotelID=95977539&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, City View | Desk, laptop workspace, soundproofing, free WiFi](https://images.trvl-media.com/lodging/112000000/112000000/111998700/111998632/c19c5498.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IL RIFUGIO DEI TEMPLARI Lecce Historic Center - Free Wi-Fi - Air-conditioning - Breakfast available - Soundproof rooms 10 Exceptional 3 reviews £81 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=111998632&PinnedHotelID=111998632&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Electric kettle - Espresso maker ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Blackout drapes - Iron/ironing board - Weekly housekeeping ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 100% renewable energy - 13 units - Bulk dispensers for toiletries - Eco-friendly toiletries - Humane treatment of captive wild animals - Individual decor - Individual furnishings - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Recycling - Reusable cups - Reusable tableware - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number IT075035B400098655, LE07503562000021771, LE07503531000021770 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as limehome Lecce Palazzo BN Lecce limehome Lecce Palazzo BN Apartment limehome Lecce Palazzo BN Apartment Lecce ## Frequently asked questions ### Is Limehome Lecce Palazzo BN pet-friendly? ### How much does it cost to stay at Limehome Lecce Palazzo BN? ### How much is parking at Limehome Lecce Palazzo BN? ### What time is check-in at Limehome Lecce Palazzo BN? ### What time is check-out at Limehome Lecce Palazzo BN? ### Where is Limehome Lecce Palazzo BN located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Limehome Lecce Palazzo BN Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Amenities ### 7.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 11 8 - Good 1 6 - Okay 1 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Rosa 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great as always. Amazing private spaces. ##### Rosa Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Dave 26 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Great location ##### Dave Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sorrel 6 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This flat was easy to get into, clean and looked like the photos. The area was great, really close to all the lovely shops and restaurants in Lecce old town. Overall I would definitely recommend! ##### Sorrel Stayed 7 nights in Aug 2025 ### 6/10 Okay #### Rosa 31 Aug 2025 Liked: Property conditions & facilities Gorgeous property. Strategic location. Unfortunately cleanliness was not ideal and did not hit expectations. ##### Rosa Stayed 14 nights in Aug 2025 ### 10/10 Excellent #### Jerome 15 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Evening property. No parking in site but 24hr is only 10min walk away. ##### Jerome Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Annette 12 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel and location ##### Annette Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Carlo 12 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a problem with the air conditioning, but the assistance was excellent ##### Carlo Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller 29 Oct 2024 Liked: Cleanliness, room comfort, communication #### Great location Great location in Lecce. Easy to explore city and surrounding areas via train/bus. Bus from Brindisi airport and then M1 bus took you close to the door. ##### Verified traveller Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Audrey 16 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was spacious and in a newly renovated building in the city centre. ##### Audrey Stayed 7 nights in Oct 2024 ### 2/10 Terrible #### Max 13 May 2025 Disliked: Communication The apartment was in a fantastic central location and generally quite nice, though it was somewhat dirty upon arrival. We were happy to stay there—until the last day, when the keypad system used to access the building and apartment completely failed. One member of our group was still inside, thankfully, but the rest of us were locked out. At 3 PM, we contacted customer service and were told they were aware of the issue and that a city manager would come by. We waited. Multiple new access codes were sent—none of them worked. At 7:30 PM, we left for dinner and informed support. They said they’d keep us updated. By 9 PM, still nothing. Returning to the apartment, we were still locked out with our 1-year-old crying. I called support and was asked to try the same codes again, then told to film myself doing it. When I pushed back, the agent hung up. Another supporter wrote during this call saying everything was working. The next agent asked for the same video and wouldn’t escalate. I begged them to call someone local—they refused. Finally, at 11:30 PM, a third agent actually helped. They skipped the video, contacted the city manager, and gave us an override code in five minutes. The next day I asked for a refund—it took 20 messages and being offered just 15% off a future booking before getting a fair refund. The apartment is nice, but the support system is completely unreliable. If anything goes wrong, expect hours of stress, no urgency, and no real help. Never again. ##### Max Stayed 7 nights in Apr 2025 ### 4/10 Poor #### Gökhan 12 Sept 2025 Disliked: Cleanliness, property conditions & facilities Leider sehr enttäuschend! Zimmer war schlecht gereinigt. Vor allem auf dem Teppich aber insgesamt überall Haare von Vorgängern auf Nachfrage hieß es es wird sich umgehend gekümmert jedoch kam nur ein Reinigungsteam, welche nicht mal einen Staubsauger hatten! Der Teppich wurde mit einem Besen Solala gekehrt.. Haare blieben natürlich! Dann spät abends bei Ankunft im Stockwerk fiel der Türgriff der riesigen und schweren Tür zum Flur ab! Da die Zugänge zum Appartmemt rein digital mit Zahlencode funktionieren war dann unklar wie andere Gäste noch und ich selbst auch noch rein und raus kommen können . Kundenservice zwar per WhatsApp erreichbar aber es hieß nur ich solle doch bitte etwas zwischen die Tür stellen! Am nächsten Morgen bestand das Problem weiterhin und nach wie vor keine Lösung vom Customer Service! Für eine Kette die angeblich high end und rein digitale Erfahrung verspricht alles in allem ein absolutes Nogo! Das können andere Anbieter besser! Im gesamten Gebäude kein einziger Ansprechpartner vorhanden.. an sich nix ungewöhnliches dann muss eben auch alles in einwandfreiem Zustand sein und funktionieren! ![](https://a.travel-assets.com/ugc/hotel-reviews/c65488ef-7001-4f4b-b78a-f8c911d1a451-1757672676288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/509e1b4d-31fd-454a-8151-c57cfeccfb48-1757672668287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73367821-7425-42af-99ce-3ea591feb199-1757672681017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gökhan Stayed 2 nights in Sep 2025 ### 4/10 Poor #### GIANLUCA 26 Feb 2025 Disliked: Amenities, communication Ho soggiornato con la mia famiglia per 2 volte al Palazzo BN. L’appartamento è molto bello e centrale ma l’assistenza è inesistente. Abbiamo riscontrato il medesimo problema (nella medesima camera) a distanza di 2 mesi tra il primo e il secondo pernottamento. La tv nel soggiorno non era funzionante e mai nessuno (nonostante ripetuti contatti whatsapp sia a dicembre che a febbraio) è venuto a verificare o risolvere il problema. Rispondono anche rapidamente su whatsapp ma senza mai mandare nessuno in loco. Immagino la situazione sia la stessa anche in caso di segnalazioni più importanti di una semplice TV non funzionante. Per rimediare hanno proposto un rimborso di 10€, ovviamente rifiutato perché mi è sembrato una presa in giro dopo che nessuno per giorni si fosse mai presentato Un vero peccato che la gestione sia così scarsa perché è davvero molto bello ed anche la posizione è eccellente. ##### GIANLUCA Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Eva 7 Jul 2025 Liked: Cleanliness, room comfort, communication ##### Eva Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Rashaud 12 Jun 2025 Liked: Cleanliness, room comfort, communication ##### Rashaud Stayed 3 nights in Jun 2025 ### 4/10 Poor #### GIANLUCA 27 Feb 2025 Disliked: Communication ##### GIANLUCA Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### luca 17 Feb 2025 Liked: Cleanliness, property conditions & facilities, communication ##### luca Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### luca 8 Jan 2025 Liked: Cleanliness, property conditions & facilities, communication ##### luca Stayed 9 nights in Dec 2024 ### 2/10 Terrible #### Guido 31 Aug 2024 Disliked: Cleanliness, room comfort ##### Guido Stayed 3 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Sports Hotels in Caribbean](https://www.expedia.co.uk/Destinations-In-Caribbean-Adventure-Sport-Hotel.0-0-d6022969-tAdventureSportHotel.Hotel-Filter-Destinations) > > [Pet-Friendly Hotels in Newmarket](https://www.expedia.co.uk/Newmarket-Hotels-Pet-Friendly-Hotel.0-0-d5646-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Grotta Palazzese](https://www.expedia.co.uk/Polignano-A-Mare-Hotels-Grotta-Palazzese.h2540335.Hotel-Information) > > [The Inn at Kippen](https://www.expedia.co.uk/Stirling-Hotels-The-Inn-At-Kippen.h11538950.Hotel-Information) > > [Hotels with Waterpark in Cyprus](https://www.expedia.co.uk/Destinations-In-Cyprus-Waterpark-Hotel.0-0-d45-twaterparkhotel.Hotel-Filter-Destinations) > > [Rosemount Hotel](https://www.expedia.co.uk/Pitlochry-Hotels-Rosemount-Hotel.h1873018.Hotel-Information) > > [JR Hotels Bari Grande Albergo delle Nazioni](https://www.expedia.co.uk/Bari-Hotels-JR-Hotels-Bari-Grande-Albergo-Delle-Nazioni.h5321116.Hotel-Information) > > [Hotel Excelsior Bari](https://www.expedia.co.uk/Bari-Hotels-Hotel-Excelsior-Bari.h2602604.Hotel-Information) > > [InterContinental AMMAN JORDAN by IHG](https://www.expedia.co.uk/Amman-Hotels-InterContinental-AMMAN-JORDAN.h521131.Hotel-Information) > > [Hotel Montemar Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Hotel-Montemar.h4962502.Hotel-Information) > > [Hotels near Mendip Hills](https://www.expedia.co.uk/Mendip-Hills-Hotels.0-l553248621593965838-0.Travel-Guide-Filter-Hotels) > > [Hotels near Modelo Supermarket](https://www.expedia.co.uk/Modelo-Supermarket-Hotels.0-l553248621563221070-0.Travel-Guide-Filter-Hotels) > > [Hotel Palazzo Papaleo](https://www.expedia.co.uk/Otranto-Hotels-Hotel-Palazzo-Papaleo.h1775829.Hotel-Information) > > [Adults Only Resorts & Hotels in England](https://www.expedia.co.uk/Destinations-In-England-Adults-Only-Resorts.0-0-d11218-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Delta Hotels by Marriott Toronto Airport & Conference Centre](https://www.expedia.co.uk/Toronto-Hotels-Delta-Hotels-By-Marriott-Toronto-Airport-Conference-Centre.h19088.Hotel-Information) > > [Hotels in Isola](https://www.expedia.co.uk/Isola-Hotels.d5797.Travel-Guide-Hotels) > > [Cliff House Hotel](https://www.expedia.co.uk/Ardmore-Hotels-Cliff-House-Hotel.h1853356.Hotel-Information) ### Flights > [Flights from Kathmandu (KTM) to Shannan (LXA)](https://www.expedia.co.uk/lp/flights/ktm/lxa/kathmandu-to-lhasa) > > [flights from luton airport](https://www.expedia.co.uk/lp/airports/ltn/flights-from-luton-airport) ### Cars > [Car hire in Santa Cruz de Tenerife](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Santa-Cruz-De-Tenerife.d182394.Car-Hire-Guide) > > [Car hire in Enfield](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Enfield.d177893.Car-Hire-Guide) ### Activities ### Packages ### General ---