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Reviews of B&B HOTEL CHARTRES Le Forum (1)

2 out of 5
B&B HOTEL CHARTRES Le Forum (1)
N° 3 Le Forum, Rue de la Maladrerie, Le Coudray, Eure-et-Loir

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 252 reviews" "
Rating 8 - Good. 110 out of 252 reviews" "
Rating 6 - Okay. 61 out of 252 reviews" "
Rating 4 - Poor. 16 out of 252 reviews" "
Rating 2 - Terrible. 9 out of 252 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Nothing Special
Stated aircon but it didnt work and barely blew out air. The room was cool with two floors but we did find some dark black hairs around and the doormat wasn't clean. Quite a few dead flies in the room and on the aircon unit. The carpark had dog poo in multiple places on the parking areas, walk way and grass.
Stayed 1 night in Sep 2023

6/10 Okay

lynda

Stayed 1 night in Aug 2023

6/10 Okay

Ben

Travelled with family and small children
The property had an issue with insects which led to my wife having a fitful nights sleep. Also the toilet in my room was dripping all night. The location was useful though.
Stayed 1 night in Jul 2023

8/10 Good

Julia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent. We had our dog with us . It would have been a better experience if we could have had our breakfast together with our dog. Would you consider setting aside an area for guests with dogs.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed, quick check in and staff spoke english which was really helpful.
Stayed 1 night in Jun 2023

6/10 Okay

lynda

Stayed 1 night in May 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

David

Stayed 1 night in Jul 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills good value.
Good value, no frills overnight hotel. Clean, comfortable and decent breakfast for the price. Stairs only. Quiet room, restaurants nearby.
Stayed 1 night in Jan 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Camille. on 2 Oct 2019
Bonjour, Merci d'avoir pris le temps d'exprimer votre satisfaction. C'est un plaisir de voir que vous avez apprécié votre séjour au B&B Chartres Le Forum. Au plaisir de vous accueillir de nouveau pour un prochain séjour. Cordialement, Camille.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Early September and no heating available. Very light bedding so very cold. No drink facility in room. Very thin walls!
Stayed 1 night in Sep 2019
Response from Camille on 9 Sept 2019
Hello, Thank you for taking the time to express your opinion on our hotel We sincerely regret that your experience at the hotel was not up to your expectations despite all the care implemented by our staff in order to guarantee the best for our customers' stays. Also we took time to put the heating in all the rooms. The whole team of the hotel B&B Chartres Le Forum will be delighted to welcome you again in the hope of improving your judgment. Cordialement, Camille.

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Chartres on a budget.
Cheap and cheerful. Good value for money at only a little over €42. Breakfast basic not expensive. Only 8 mins to town centre by car. Chartres cathedral is, of course, stunning particularly for it’s stained glass. Vitrial also worth a visit-€7 entry
Stayed 1 night in Aug 2019
Response from Camille on 9 Sept 2019
Hello Peter, We are really happy that you enjoyed your stay at B&B Chartres Le Forum. The satisfaction of our guests is very important to us and it is always a real pleasure to read remarks as yours. Looking forward to welcome you again! Best regards, Camille.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's hard to comment when the stay is only one night. The restaurants just outside the hotel are perfect.
Stayed 1 night in Aug 2019
Response from Camille on 28 Aug 2019
Hello, Thank you for sharing your experience with us . The whole team is very happy that you have spent a pleasant stay at the B&B Chartres Le Forum. It was a real pleasure to welcome you. Hoping to have the opportunity to welcome you again very soon. Best regards, Camille.

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from Camille on 29 Jun 2019
Bonjour, Nous vous remercions d'avoir pris le temps d'exprimer votre avis. Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. N'hésitez pas à nous faire un retour nous expliquant ce qu'il n'a pas été afin de pouvoir éviter que cela ne se reproduise. Toute l’équipe de l’hôtel B&B Chartres Le Forum sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement. Cordialement, Camille.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay - looking forward to the next
Easy check in, clean comfortable room, welcoming for our little dog too, with clean, grassy park opposite. Good food outlets nearby, and a generous breakfast at Le Forum as well. Excellent stay, thank you
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2018

10/10 Excellent

Colin

As always it was clean and tidy and reception person was very friendly.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
commercial stopover
Functional and straightforward Beasonable restaurant nearby
Stayed 1 night in Aug 2018

8/10 Good

Ace, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loft beds for kids was nice. Wifi was fast. Bed was comfortable.
Stayed 2 nights in Jul 2018

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Ok for overnight
Convenient for tunnel. Dinner not good value. No tea making in room. Pleasant staff.
Stayed 1 night in May 2018

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This chain offers consistently good basics: a comfortable bed and a hot shower. The rooms while compact are always clean and comfortable. The only thing you sacrifice if you are a tourist is they are not found in the tourist parts of town.

6/10 Okay

Vicky

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

Jack Smith, UK

Disliked: Staff & service
Room ok, hospitality dreadful. AVOID!
We arrived late at night and after some challenges in finding the correct hotel and gaining access, found the room to be adequate. The next morning the attendant at breakfast seemed surprised to find guests wanting to eat and reluctantly allowed me to do so. The actual breakfast was GHASTLY, with the 'All you can eat' breakfast consisting of a very poor offering powdered egg, dry bacon, a few slices of bread, croissants, yoghurt and cereal, coupled with plates the size of saucers! The attendant was surly and watched every bit of food taken with a hawk's eye, more in keeping with rations at a concentration camp than a hotel with all you can eat breakfast. My partner took his own special dietary cereal from the room to the table in and regrettably made the mistake of using 100ml of the hotel's milk. This seemed to trigger the attendant scouring the cctv cameras with little subtlety and proceed to call in the manager (?) who marched in like an army general, surveyed our table without so much as a smile or a greeting and poured over the cctv cameras. When it came time to settle the bill, he insisted on charging the full breakfast price for my partner, despite him not having taken any hotel breakfast, because of the fact that he had used a bit of milk. The staff and their poor attitude ruined what would otherwise have been an acceptable stay and left a very bad taste in the mouth. This has been the worst experience ever and poor hospitality advertisement for France!!
Stayed 1 night in Dec 2017
Response from Thierry BODE on 13 Jan 2018
Hello, I am very surprised by your comments just incorrect. Yes it is true that we made you pay a second breakfast because your husband did not take only a bowl of milk but also eggs, bacon, croissants etc, and this hidden by your box of cereals placed on the table of so that we do not see anything of your actions. But unfortunately your facts were filmed by our camera system !! I also made you pay the pet supplement because your dog has slept in the room without you declaring it either. Another form of gravel on your part. If you do not have the means to travel in our establishments, there are other less expensive hotels of the FORMULA 1 type. Thierry BODE, manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient.
I always stay with Hotel B&Bs when I travel through France, I love the 24 hour check in so I can turn up late and still get into the room. I usually stay at Chartres, and prefer the Forum to le Coudray. Its not fancy but clean, quiet and comfortable. I like that I can park right in front of my room if I am on the ground floor. Dog friendly too. Area around the hotel is not fancy, just a retail park, but I am travelling through, not staying, although I do recommend the Cathedral if you are stopping longer. Much more convenient place to stay than in the city centre which is full of one way streets and barriers.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
I will never stay again.
The room and bath room were so tiny and the two out of four room lights didn't work. There wasn't any bedside table or outlet on my side so I couldn't have my cell phone charged. (My husband used the desk top.) I stayed the same chain hotel in different location, and it was much better than this one.
Stayed 1 night in Jul 2017
Hello , We are sorry for the inconveniences encountered. Your comments are important to improve us on a daily basis. Regards , Ophélie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter
Great overnight stop. Room clean and comfortable. Arrived late but check in at machine was easy.
Stayed 1 night in Jul 2017
"Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Chartres le forum lors d'un prochain séjour"

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
DISAPPOINTING EXPERIENCE
Did not know lobby closes at 8pm - check in is thru ATM...new process - slow, inconvenient, must have hotel confirmation number handy [not Expedia Confirmation Number]. Took almost 1 hour to check-in due to room being given away even though we had given our credit card number to hold. Lack of face to face staff a great disadvantage when language is a barrier. Eventually manager showed up [with cigarette in hand], and offered us TWO rooms for 4 persons at extra charge, instead of ONE room for 4 persons. Rooms are basic but clean; small with only enough room to walk single file. Bathroom was small - half a bathtub size which makes turning inside shower or any movement challenging not to mention causing wetness outside shower area. Not for those with claustrophobia/disability issues.
Stayed 1 night in Jul 2017
Response from antony on 29 Jul 2017
"Nous vous remercions de nous avoir accordé ces quelques instants pour nous donner votre avis. Nous nous excusons pour le désagrément occasionné lors de votre séjour et espérons avoir l'opportunité de vous accueillir prochainement dans l'espoir d'améliorer votre jugement sur l'hôtel Les quelques instants que vous nous avez accordés sont très précieux à nos yeux car elles permettent d'améliorer nos points faibles."

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Bonjour , Merci pour votre commentaire! Ils sont importants pour que nous puissions nous améliorer chaque jour pour vous rendre un séjour agréable . Au plaisir de vous recevoir de nouveau lors d"une prochaine escale sur Chartres !! Ophélie

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come again
It is an excellent overall stop
Stayed 1 night in Jun 2017
Hello , Thanks for your comment . Hope to see you soon in Chartres ! Ophélie

8/10 Good

Arthur

Liked: Cleanliness, room comfort
Average

8/10 Good

Irum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Basic Hotel Stay
Overnight stay while visiting the Chartres Fete de Lumieres (Festival of Light) which was stunning. Comfortable basic room on the first floor but a little tight on space. Breakfast was also good value and well stocked. Would stay at B&B again if travelling with family and kids.

6/10 Okay

Harry

Disliked: Property conditions & facilities, room comfort
Overnight stop en route to the Dordogne. Clean , breakfast good and free parking.

6/10 Okay

Sarah, Redcar

Disliked: Staff & service, room comfort
Very basic – family room unsuitable for small kids
Very small room – clean but very basic. Kids' beds were located on a mezzanine over the bathroom which was accessible via an extremely steep staircase. A sticker on the gate at the top stated that it was not suitable for use by children under 6 but my booking was for two children aged 3. Clearly, this warning is not being passed on to the booking agent/Hotels.com. In the end, my partner had to sleep up there on a small bed while the kids and I shared the double bed. No ideal but manageable for one night.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly functional room, although stairs were a bit steep for our 3 year old! Children lived the mezzanine.

8/10 Good

Alison , UK

Liked: Cleanliness, staff & service, room comfort
Clean comfortable budget hotel
Have used these hotels for nearly 20 years for overnight stays en route through France. They are great value for money, clean, comfortable and with free secure parking which is essential when your car is loaded up.

10/10 Excellent

Rosemary, Esperaza, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - good value for money
We stopped here on our way back to south of France. It was ideal location and there were plenty of places to eat nearby. Think Chartres city center would not be too far way too. Hotel staff were very helpful as my husband had broken his foot and they arranged a room on the ground floor with parking right outside the room. Much appreciated.

6/10 Okay

Anne

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

ALFREDO, guildford, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and adequate for a short pit stop

10/10 Excellent

Jehan, Polegate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and value
Normally stay at the newer B&B next door but booked into this by mistake. Great mistake! Bigger bathroom and better rooms as it has been redecorated recently. Room was warm and comfortable on arrival. Excellent friendly service from the setpin manager on arrival and at breakfast which was better value than most 3star hotels.

8/10 Good

Maggy, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly there is always a smell of cigarette smoke even thou a non smoking room is requested.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Depressing Rooms
We stopped here on route in France and booked 3 rooms, the hotel was in a good area with some fast food outlets and supermarkets within easy walking distance. There was also off road secure parking, however checkin closed early, the hotel was more a motel, the rooms were very dark and depressing and needed refurbishment.

6/10 Okay

jim, UK

Liked: Staff & service
B&B booked through expedia
We have passed by many B&B hotels while travelling through France, but this is the first time we booked through Expedia. When we arrived we found two separate B&B establishments! When going to the first one which had access to the rooms through a single entrance, we were directed to the other one which accepted the Expedia bookings. This one had external access to the rooms direct from the car park. It seemed to be an earlier/older building with fewer facilities. So be aware when booking which type you want. The room was spacious compared with other cheaper motels with better bathroom facilities. However the breakfast was more expensive and the eating area was quite small, so we did not book it. There was an Aldi (and other fast food establishments) directly opposite ! Finding the B&B was relatively easy, but with many such establishments not in the central area of town. It represented reasonable value for money though nothing outstanding, as the whole building had seen better days.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bev, Camden, Ausralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a Night!
This hotel is virtually self-serve.... good for us as we arrived at about 3pm. The room was spotlessly clean and the bed was very comfortable. There was a restaurant and McDonalds close by.... but we drove back into Chartres for a special meal near the Cathedral.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ENJOY LOVELY WALK FROM BB TO CHATRE CENTRE
NICE HOTEL AND CHATRE IS A LOVELY PLACE.WISH THAT ENTRY CODE WAS SUPPLIED BEFORE ON E MAIL PRIOR TO SCHEDULE DAY OF BOOKING.THE HOTEL WAS COMFORTABLE AND THE BREAKFAST WAS VERY GOOD VALUE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable but....
Staff and hotel very good and convenient. Unfortunately, disturbed sleep due to another hotel guest who was shouting from the car park to family on 2nd floor in the early hours of the morning and lasted for quite a while! I think management may have had to intervene.

8/10 Good

Pip, Newcastle-under-Lyme, England

Liked: Cleanliness, staff & service, room comfort
Outskirts of Chartres
Needed an overnight stop with no frills. The welcome by concierge / receptionist was warm and helpfull. Requested an extra pillow (l'oreiller he told us) which was provided (apparently french like one pillow but brits like two !). Just opposite was a german supermarket and next door there ws a steak house restaurant giving good value. It was cold outside (6C felt like 1C) and the room took some time to warm up. Breakfast of coffee / teas croissants cereal scrambled egg (aneamic looking bacon) toast and selection of jams was great value. Swiss basketball team (including two Americans) provided colour and fun at breakfast.

8/10 Good

stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Cariney Chardelin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai vraiment
Stayed 4 nights in Nov 2023