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"The food choices were extensive, something for everyone. The staff from the breakfast to upstairs bar to cleaning services were excellent. Everyone was warm & welcoming, plus always wanting to hear what you got to see while visiting their island. The hotel was Extremely clean, the floors sparkled. The hotel is striking in size and decor. The only 2 things they could improve for a 5 star, the spa needs music, lighting and a menu of options. And if you are going to have a balcony, a chair or 2 would be nice to sit outside so you can enjoy the view "

"I booked the junior suite and the views from the balcony were amazing. The staff were very nice and helpful and the location of the hotel was very convenient."

"Liked the area. Close to the sea and several restaurants. Breakfast had a good selection of items."

"La chambre était très propre et le lit confortable. La petite terrasse était très apprécié. L'emplacement de l'hôtel était idéal pour visiter le vieux heraklion a pied. Nous avons passé un très bon séjour à Heraklion malgré la pluie."

"Everything was great at Kronos, wish we could stay longer. Highly recommend this hotel for friendly and helpful staff, great location, easy parking and great breakfast. We specifically selected this hotel as we were taking a ferry and could drop rental car at Port. Also, very few hotels start breakfast at 6:30 am which we needed to catch ferry. Breakfast included scrambled eggs, hard boiled eggs, cheeses, meats, etc. Was raining upon check in and we were wet, Nikos was so kind offering an umbrella and providing a parking spot in front of hotel. Such a relief! Highly recommend staying here!"

"Staff were wonderful, so kind. Buffet was different and delicious, amenities for the all inclusive were incredible - crepes, waffles, drinks, snacks! Minibar in the room was a huge plus, refilled everyday! Private pool was lovely, pool beds were comfy! Room is great, aircon fab, shower great, comfy bed with lots of pillows! WiFi was amazing most of the time! Only had issues when it rained. Wonderful hotel, wonderful people, couldn’t recommend enough!"

"Clean, good choice at breakfast and nice staff. Convenient location."

"Overall, we had a great experience. The hotel was conveniently situated near many amenities, and we had easy access to transportation, which made it simple to explore the island every day. The staff were really friendly and helpful, always ready to assist with anything we needed. Our room had a lovely side view of the ocean—close enough that we could hear the waves, which made the stay even more relaxing. We noticed that some people had complaints about the resort, which is a shame, because we genuinely felt it offered great value for the price we paid."

"The food was incredible! The staff is amazing, super friendly and accommodating. We will definitely be back! The only thing that surprised me was the bedding. The sheets were not soft and bedding was super thin. With how nice the resort was I expected something better! "