Basic Double Room, 1 Queen Bed, Balcony, City View | Balcony
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Reviews of The Yellow Penthouse

2.5 out of 5
The Yellow Penthouse
2101 Donna Street, Unit A, North Las Vegas, NV

Reviews

5.8
Rating 10 - Excellent. 30 out of 109 reviews" "
Rating 8 - Good. 17 out of 109 reviews" "
Rating 6 - Okay. 11 out of 109 reviews" "
Rating 4 - Poor. 8 out of 109 reviews" "
Rating 2 - Terrible. 43 out of 109 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll come back to stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem, will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Ramond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Apr 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for my money
Stayed 1 night in Apr 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad it’s a affordable place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and clean, so far so good for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything here is nice. From the check-in process and the friendly staff to the accommodations and the price, everything is top-notch. The service is truly exceptional, and I will definitely return here when I come back to Vegas.
Stayed 1 night in Mar 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property I like to stay here again
Stayed 1 night in Mar 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude people upstairs are loud plus they stole $100 from us they didn't give us our deposit back wouldn't recommend it for anybody.
Stayed 5 nights in Feb 2024

2/10 Terrible

Narith

Travelled with family
Horrible place!! Go elsewhere!!
Horrible service and place!! Decided to go else even after paying for a night here. Very bad experience. Will never do business with here again!!
Stayed 1 night in Jan 2024

6/10 Okay

J.Thanga

Stayed 2 nights in Dec 2023

10/10 Excellent

ERZILY

Liked: Cleanliness, staff & service, amenities
Falta organización e información
Stayed 1 night in Dec 2023

2/10 Terrible

Marvin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived I waited outside in the cold waiting for the owner. I wanted to pay with multiple payments and he got upset and stated he was loosing money and refused to let me stay there and threatened to call the Police if I did not leave his property in which I ordered another LYFT and left. He was trying to take me and my girlfriend to another location down the street not as advertised, so I think he is a scam and needs to be investigated.
Stayed 1 night in Nov 2023

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Price was much better than other rooms, place was clean and the stay was comfortable. Would go again despite a few inconveniences. It was like staying in a non-special VRBO or like a friend's guest room, except I didn't see any people. Bathroom down the hall at that door. Space heater here you can plug in if you get cold. Room not centrally heated apparently but not too cold. Bathroom was cold at night, so I went over there an hour before I showered and plugged the space heater in. Figured if someone was in the other room they'd appreciate that. With no sink/mirror in the room itself, I was down the hall again to put on my makeup. Furnishings all clean & new, nothing special. Gave me a code to the outside door. I rolled the gate closed behind my car. Arrival was complex: Parked, lady said that's her spot, reparked. Then guy came out & said to go to other house 2 blocks away, guy there would tell me where to park, waited in front of other house, after a while guy directed me to park around back, showed me room. No credit card reader, so gave me QR code to web site to enter my payment info myself. Somehow I liked the relative informality. I felt comfortable with the people and the place.
Stayed 1 night in Nov 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Stacey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Francis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Karla

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I never stayed at the property. When I drove there through the worst neighborhood in the area I called to get access and was told I needed to pay the 25 cleaning and 100 deposit. I told him that was what I was trying to do and was accused of being rude and called a cheap brat that he didnt need to help.I hung up on him and he called me back to continue to insult me.
Stayed 1 night in Sep 2023

2/10 Terrible

Daijoel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Jesus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They asked a additional $100 deposit. $25 $100. Even though the site said nothing about this, they say it did. Add a additional $125 to stay here. This is taking advantage of tourism!
Stayed 1 night in Jul 2023
Response from Josue on 23 Jul 2023
Hello,Thank you for your review regarding the Yellow Penthouse. We apologize for any inconvenience caused. Our policies, including the additional 100 deposit, are clearly stated on the Expedia.com website and app under the important information section, specifically in the fee section. We value transparency and always aim to provide accurate information to our guests. If you have any further concerns, please feel free to reach out to our customer support team.Best regards,JosueThe Yellow Penthouse

8/10 Good

gertrude

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
check-in VERY difficult if you do not speak spanish
Stayed 1 night in Jun 2023
Response from Josue on 23 Jul 2023
Thank you for your feedback,We apologize for any inconvenience you experienced during the check-in process. We value all our guests and aim to provide a welcoming experience for everyone. We'll take your feedback seriously and work on improving the check-in process. Please don't hesitate to reach out to our staff for any assistance during your stay.Best regards,

2/10 Terrible

Joel

Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Bella

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean easy to check in friendly and helpful staff
Stayed 1 night in May 2023

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay I’m definitely coming back here
Stayed 1 night in May 2023

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful
Stayed 1 night in May 2023

10/10 Excellent

josue

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get better place to sleep for the money I paid
Stayed 1 night in May 2023

10/10 Excellent

John, CORAM

Stayed 1 night in May 2023

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but not bad.
This was the cheapest hotel in vegas. We got here a day early and just wanted cheap place to crash. We were skeptical but pleasantly surprised. The people were very nice and the room was very clean. It was a shared bathroom which it did state. Truly the only thing I found was paper towels in the bathroom and maybe a lamp. This was a great place if u are looking for cheap. I will probably stay here again.
Stayed 1 night in Mar 2023

2/10 Terrible

dulce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Carlos o

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation for my mother in law both her and I called ahead of time during their normal business hours to let them know of a late check in. Once my mother inlaw arrived they kept making her wait and then refused to give her the keys. Knowing that I made the reservation on her behalf and knowing she was going to have a late check in. Then when I called expedia they refused to issue me a refund because they said we "canceled". We were denied the keys it's not a cancelation. Thank you expedia for treating a long time customer like they're not important.
Stayed 1 night in Mar 2023

10/10 Excellent

Ernest, Thornton

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay... Awesome property managers. Would definitely stay again.
Stayed 1 night in Mar 2023
Response from Josue on 10 Mar 2023
I’m glad you enjoyed your stay with us.

4/10 Poor

Ricardo

Disliked: Staff & service, amenities, property conditions & facilities
No, this place is not very good. They never came and clean the room. We had an issue that the heater burnt out and contact a gentleman that in charge of that never contact SOS back never repaired that we had a night with no heat freezing the next morning we left, we sacrifice the day that I paid for to stay one more day there, and we left early, because we were unhappy and not satisfied With the service and everything would never go again
Stayed 3 nights in Feb 2023

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok for the price.
Good for the fly. Heaters didn't work. Cold rooms. Great service 👏
Stayed 3 nights in Feb 2023
Response from Josh on 27 Feb 2023
Thank you for your feedback I wish you could have tell at the moment to addressed at that moment

2/10 Terrible

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This was is a difficult to reach residential neighborhood. More like a boarding house than a relaxing room. It felt like walking into your grandmother’s house where you couldn’t sit on any of the furniture. I walked right back out the remotely locked doors and did not stay!
Stayed 1 night in Jan 2023
Response from Josh on 31 Jan 2023
Hi Christina, thank for giving us your feedback, We sorry we did not meet your expectations, our property is basically a home where we rent completely private rooms that; are equipped with TV, queen size bed, caffe table small couch, microwave and fridge. Hence we’re the cheapest property in Vegas and for that reason, we can’t offer all the amenities,

2/10 Terrible

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Josh on 16 Jan 2023
Hi I’m sorry you had this experience can you please let me know what happened?

2/10 Terrible

Sandra

2/10 Terrible

darrell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tyleke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and comfort
Stayed 1 night in Jan 2023
Response from Josh on 7 Jan 2023
We’re glad you’re happy. Thank you.

2/10 Terrible

Rolf

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One bathroom with no ventilation for 4 rooms! Tiring check in procedure (done by a neighbor (!) who was calling the actual owner many times). Whole place was run down.
Response from Josh on 5 Jan 2023
I’m sorry you had that experience. We actually have one bathroom for every two rooms when it comes to shared bathroom rooms. you must missed it, check in instructions are explain before you book the reservation you just need to read it.

2/10 Terrible

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff/ownership were not flexible at all and ruined our trip. The area was noisy and filthy. I did not feel that the money was very not worth spending to stay here.
Response from Josh on 5 Jan 2023
I sorry you had that experience. Our property is one of the cleanest one s in whole Las Vegas we’re also the cheapest property in town. Can you please be more specific with your review, than thank you.

6/10 Okay

Frank

Stayed 2 nights in Nov 2022

2/10 Terrible

Yvette

Stayed 2 nights in Nov 2022

2/10 Terrible

Edyta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not friendly and understanding.
Stayed 1 night in Aug 2022

2/10 Terrible

Shawn

Travelled with group
Disliked: Staff & service, property conditions & facilities
Owner was very rude ready to turn me around n take my money I would definitely not recommend this guy doesn’t specify about a major credit card to pay for dp on room horrible I will never go back
Stayed 1 night in Aug 2022

8/10 Good

efrat, Framingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice - like staying in a friend place for a small time. Air conditioning works well and the room is sunny.
Stayed 7 nights in Aug 2022

2/10 Terrible

Slade

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022