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Hotel was decent for the price, parking is an issue, water comes out yellowish when first turn on faucet other than that okay for the price, quiet and good location. Breakfast consisted of a muffin and coffee. Property was okay since I was by myself but don’t think I would stay with family.
No hot water for showering a couple of nights during my stay unable to get in my room during last day of stay
David
Stayed 4 nights in Jan 2024
10/10 Excellent
Maisa
30 Dec 2023
Liked: Cleanliness, amenities
Maisa
Stayed 1 night in Dec 2023
10/10 Excellent
Nancy
19 Nov 2023
Nancy
Stayed 1 night in Nov 2023
6/10 Okay
Ricardo
Travelled with family
17 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
It is ok. It seems like our room (104) was recently remodeled. Toilet paper holder was loose, exhaust fan cover in the bathroom was loose. Floor tile needed more grout in a couple of areas.
It looks like they are putting a lot of effort into updating the property, it looks very updated and was very clean, the only problem office personal I guess they work late, I checked out at 8am and office was closed
My room was canceled they are not in business anymore I had to book a different hotel room
Jose
Stayed 1 night in Feb 2023
4/10 Poor
Paola
Travelled with family
28 Jan 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
I like that they lobby is open 24 hrs and there is always someone to talk to. I like communication in between them from one schedule to another. Place was on remodeling and it is not inform prior to reserve. They offer free continental breakfast and due to remodulation and new management they were not offering the breakfast.
Paola
Stayed 1 night in Jan 2023
Response from Lia on 29 Jan 2023
Dear Guest,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
2/10 Terrible
Josie
4 Jan 2023
Josie
Stayed 1 night in Dec 2022
Response from Lia on 5 Jan 2023
Dear GuestThank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
6/10 Okay
Ray
Travelled with family
29 Dec 2022
Disliked: Amenities
Did not offer continental breakfast like website indicated but at least there's nearby places to eat breakfast
Ray
Stayed 1 night in Dec 2022
Response from Lia on 30 Dec 2022
Dear Guest,Thank you for taking the time to share your recent experience. We apologize for inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff.
Jade
Response from Lia on 10 Dec 2022
Dear Guest,Thank you for staying with us and kind words, We look forward to welcoming you back the next time you are in the area.
2/10 Terrible
Angel
Business traveller, Travelled with partner
7 Dec 2022
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
had trouble checking in with the room already paid
Angel
Response from Lia on 8 Dec 2022
Dear Guest,This has personally addressed to the respective team to ensure it won't happen again. Looking forward to welcome you back here.
6/10 Okay
Maycon Ricardo
Business traveller
24 Nov 2022
Liked: Cleanliness, staff & service, amenities
No refrigerator in the room , ando stayed2 nights , buying drinks and food from the gas station
Maycon Ricardo
Stayed 2 nights in Nov 2022
Response from Lia on 25 Nov 2022
Dear Guest,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
I did not like the recepcionist service because I told them I was going to pay at the hotel I gave her my credit card and she did not do what I told her to do, she charged on my debit card, the one I used to make the reservation, not the one that I was going to use to make the payment.
David
Stayed 2 nights in Nov 2022
Response from Lia on 15 Nov 2022
Dear Guest,Thank you for taking the time to share your recent experience. We apologize for inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
For its price, you got everything you needed in a hotel. Though for the showers, the way to turn in the actual shower is a bit different, so read the instructions once you arrive.
Israel
Stayed 2 nights in Sep 2022
Response from Lia on 8 Oct 2022
Dear Guest,Thank you for review.
4/10 Poor
Erika
Travelled with family and small children
3 Oct 2022
Disliked: Cleanliness, amenities
Shower and toilet clearly were not cleaned
Erika
Stayed 2 nights in Sep 2022
Response from Jessi on 4 Oct 2022
Dear Guest,It's unfortunate that we were not able to meet up your expectations.
8/10 Good
David
Business traveller
16 Sept 2022
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The shower and bathroom really needs an upgrade, everything is old and dirty
David
Stayed 1 night in Sep 2022
Response from Lia on 16 Sept 2022
Dear Guest,We apologize for inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management.
2/10 Terrible
Jesus
Business traveller
10 Sept 2022
Area was ok few restaurants near by motel was clean on outside and inside , a bit musty when walked in room bed was comfy. This works if your just passing through not for a vacation or long stay and affordable for a nights stay. What I didn’t like and was very upsetting is that I was able to book and pay for room on Expedia site but upon check in at motel had to pay a 200 dollar cash deposit on the spot before they give u the room , didn’t except credit card or debit. They should have made it know to the sites that was needed. Had they did I would have found somewhere else to stay for sure. I was tired and had been a long to and had to find a atm and wait for other check ins never had to deal with this type of deal.
Jesus
Stayed 1 night in Sep 2022
Response from Lia on 11 Sept 2022
Dear Guest,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
This hotel is Supposed to be shut down because everything is broken nothing is work properly shower is broken you can’t get a water from the shower the heat is not working it’s over 100° this is not where yousupposed to spend your money
Abadir
Stayed 1 night in Jul 2022
Response from Lia on 29 Jul 2022
Dear Guest,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
4/10 Poor
Fernando
Business traveller, Travelled with partner
19 Jul 2022
Liked: Staff & service
Disliked: Cleanliness
Room curtains were very deteriorated. One lamp did not even have a screen on. Stay somewhere else if you can.
Fernando
Stayed 1 night in Jul 2022
Response from Mia on 20 Jul 2022
Dear Fernando,
Thank you for your time to share your feedback. Your feedback have been reported immediately to our team and solved internally. We are looking forward to serve you better on your next stay.
Very bad. Pay fee extra dollar and go different hotel.
Anita
Stayed 1 night in Jul 2022
Response from Mia on 18 Jul 2022
Dear Anita,
Thank you for your time to share your feedback. We understand that you were highly disappointed with your recent hotel stay. This has personally addressed to the respective team to ensure it won't happen again. Looking forward to welcome you back here.
Room had new AC cold. New faux hardwood floor. No carpeting. Was ok. Bed was clean & comfortable. Only complaint was the bathroom. Hairs all over. Toilet could use some bleach to get the dark ring out of it. Drain in tub was damaged and entire tub was nasty. Front door didn't lock automatically when shut. It was an electronic card type, should have locked. I had to fix the window lock myself to get it to lock. Top lock for fold down type cleaning. Not safe.
Joseph
Stayed 1 night in Jul 2022
Response from Mia on 18 Jul 2022
Dear Joseph,
Thank you for your open review of your recent stay at the hotel. We are sorry that you got a bad experience during your stay at our hotel. This has personally addressed to the respective team to ensure it won't happen again. Looking forward to welcome you back here.
4/10 Poor
Jose, Houston
16 Jul 2022
Disliked: Property conditions & facilities
The room rhat I got was damage and I had to ask for the towels
Jose
Stayed 1 night in Jul 2022
Response from Mia on 18 Jul 2022
Dear Jose,
Thank you for your open review of your recent stay at the hotel. We are sorry that you got a bad experience during your stay at our hotel.Your feedback have been reported immediately to our team and solved internally. We are looking forward to serve you better on your next stay.
2/10 Terrible
Nancy
13 Jul 2022
Nancy
Stayed 1 night in Jul 2022
Response from Mia on 16 Jul 2022
Dear Nancy!
Thanks for sharing your rating here. We are glad to serve you better in the future!
There was bed bugs crawling all over the bed and walls
Azeneth
Stayed 1 night in Jun 2022
Response from Mia on 13 Jun 2022
Dear Guest, Thank you for taking the time to share your recent experience. We apologize for any inconvenience. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.