I've been using this hotel since 2014. Excellent location close to everything. 10 minutes or less to Istiklal cd. The staff is very nice and hepful. The manager Funda is amazing, she will make sure you have a great stay. Hussein front desk is very helpful and has great customer service skills The property is clean as always. I will return there for sure.

The kids enjoyed the slides and the arcade a lot. The family room is very nice and spacious but the beds are not comfortable at all, there was thin blankets for covers so we kept asking for comforters that we didn’t get until the 3rd day. We had to ask for replenishing the cotton buds, water and coffee inside the room. The walls are so thin so you can hear cars on the streets while sleeping and the neighbors arguments as if they were with you. It’s not a beach front hotel, we took a shuttle bus to go to the beach very close by but that was not a problem. Very few of the staff speak english and the last day a member of the staff was very rude to us because we were a bit late to check out.

Sultanhan was in the perfect location for all the beautiful historical sites in Istanbul, the room was perfectly clean ALL the staff were helpful kind and informative.we had a fantastic weekend at the Sultanhan and Istanbul.