Outdoor pool

Reviews of Gem's Paradise Resort

2.5 out of 5
Gem's Paradise Resort
Nunez Rd, Lapu-Lapu, Central Visayas

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Iris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at a few hotels this trip that I've stayed in many times before. I hear from employees that since covid they are struggling. This one as well. Salt water showers though is unfortunate. The bathrooms were funky smelling and floors not as clean as before. My wife (Filipino) was hart broken. I wish them well to get through these hard times. The employees are so nice and truthfull.
Stayed 1 night in May 2023

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the pool was very nice
Stayed 1 night in May 2023

6/10 Okay

Wil

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was a good property to stay. During the day very noisy, families with little children and events. Last evening restaurant and bar already closed at 18:30. Big rooms, good service. Shower didn't work, I got another room.
Stayed 2 nights in Apr 2023
Response from Reservation Staff on 28 Apr 2023
Thank you for staying with us and a good comment we apologies for inconvenience .We make sure to improve to a better service .Hope to see you again sir.