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We stayed here just one night on route up from Nashville toward a road-trip around Lake Michigan. It was cost-effective and a good location but it was a very pleasant surprise. We didn't get a chance to use the casino but the room was exceptional - it felt brand new, all the amenities were great and the bed wonderfully comfortable - would thoroughly recommend if you aren't looking to stay in the centre and need somewhere south of the city

Miguel, Kristin and all of the hotel staff, went above and beyond to accommodate our many needs and unique situation. The hotel was lovely, clean and comfortable. The provided guest amenities in the bathroom were thoughtful and very useful. Will stay again!

Visited this hotel as somewhere to stay during the Chicago marathon weekend. Visited with my son. Room was large with good facilities, clean and well maintained. Well located I. The Chinatown area of Chicago, good public transport links close by. Staff were all polite and helpful and breakfast was a very good start to the day. Would recommend

Room was spotless and staff were super nice!

Huge bed, large room, very clean and a surplus of towels. Coffee maker was situated in the bathroom, which was a little strange, but perhaps it was placed there to fill the space as the bathroom was so big. Walls are thick enough for there to be no noise disturbance (confirmed by a colleague staying next door when I apologised for a particularly loud phonecall which he did not hear a decibel of). Reception staff were polite, helpful and informative. I appreciated the 24hr coffee/tea facilities...

After a long flight and a difficult drive it was great to be greeted by Jordan who was excellent. He got us checked in quickly, told us where everything was and we were on our way to the room. The room was excellent, super comfy and we got the good nights rest we needed.

Very friendly staff, clean and spacious room. Great price!

As a solo female traveller, this was perfection - the front of house staff in particular were charming and helpful at all times, and at the eateries I tried, always friendly and super efficient. The room was fabulous, very clean and comfortable with a view of both the city skyline and lake. In addition, small thoughtful touches make it very user friendly such as "comfort lights" which come on in the dark from under the bed or dimly in the bathroom so you don't stub a toe or blind yourself with...