Ratings based on 1,123 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 21-May-2017
awesome and wonderful. The room is great and nice. We booked for rain-forest but got the premium chalet during check in
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Beautiful resort, amazing location

Posted 21-May-2017
I can't fault the Berjaya - beautiful pool and beach. Great food in all their restaurants and our 1 bedroom challet in the rainforest was amazing. We will be coming back!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2017
I staying for 3 days 2 night, the hotel is nice, they provide a welcome drink and RM80/per dinner voucher for us.And the stuff was friendly to us but the room was bit old, the room condition was bad, one of my room door was hard to open and the air conditioner is leaking water
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing!

Posted 16-May-2017
all is amazing, i had a very good experience with the hotel. Im booking for rainforest chalet but i got a Premium Chalet by the sea
4 out of 5
Recommended
for Everyone
by A verified traveller

Quiet location and reasonable price

Posted 12-May-2017
Pros: quiet
Cons: More lightings in the room and more power sockets.. wifi speed could be improved as well.
Location: hotel is located far from the main tourist area..(about 20mins drive) to pantai cenang beach. definately need a car for you to stay here.
got a free upgrade to a larger room(premier chalet), very quiet location. The distance from the hotel room to the lobby is a bit far(300metres?)
4 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice, but...

Posted 11-May-2017
Pros: Relaxed atmosphere.
Cons: Strength of WIFI. Dinning options for lunch. Will be good if there is karaoke to keep guests who do not wish to get out of the resort entertained.
Stayed 3 nights at Berjaya in May17. Glad that we were given a family chalet within walking distance of the resort lobby. (track 3) Check-in process was fast and staff polite and professional in carrying out her work. No complaints about the room condition and cleanliness. Pleasantly surprised by the complimentary dinner offered by the resort. Within walking distance to the Oriental Village. No problem getting help from concierge on transport, be it the buggy service to/fro chalet, the free service to Oriental Village, getting a taxi to Cenang beach or a taxi to the airport. Love dinning at the Thai restaurant. Buffet dinner at Dayang cafe was good. Internet connection was weak. Buffet breakfast at Dayang Cafe though has variety is not nice. Menu at Beach Restaurant during lunch is limited. Very limited dining option at the resort for lunch. Band performance at lobby lounge not impressive. Lobby lounge too warm. Tour desk - charges for day trips eg. Mangrove tour much higher than those charged by others outside Berjaya. Beach activities not vibrant. Too quiet compared to the scene at Cenang beach. Overall, had a pleasant stay at Berjaya, despite the limitations.
4 out of 5
Recommended
for Everyone
by A verified traveller from Forest of Dean

Great hotel on the beach surrounded by rainforest

Posted 07-May-2017
Pros: The location is fantastic and ideally located for the cable car and sky bridge which is within walking distance of the hotel.
Cons: Some of the cushions on the sun beds could do with renewing.
Location: As mentioned you are ideally located for the cable car and sky bridge which is an absolute must for any visitor.
Our stay at this hotel was an absolute pleasure, the staff are brilliant and the resort is a jewel in Langkawi. Every day we we saw something to amaze us, monkeys, hornbills, flying lemurs and monitor lizards to mention just a few. The beach is lovely and kept clean, the hotel, pool & surroundings are kept immaculate. We were constantly impressed with the staff and quality of the food, there was something for all tastes. Our favourite place to eat was the Oriental Pearl but every meal we had was of high quality. Our room was spotless and cleaned beautifully by the cleaning staff every day. The bed was comfortable and the shower definitely had oomph! I would recommend paying the 1000 MR up front for food and drinks as you are able to sign for food and drinks during your stay which makes it much easier. Everything is very good value apart from the wine which is very expensive- gin is cheaper! I wouldn't hesitate to recommend this hotel and hope I will be lucky enough to return one day.
4 out of 5
Recommended
for Couples
by A verified traveller

Nice resort hotel. Has a lovely relaxed feel.

Posted 04-May-2017
Pros: The resort feel and the out of the way location.
Cons: The shuttle buses and the bedding. Crisp white linen.
Location: Cable car and oriental village is a short comfortable walk away.
My stay started off unpleasent. The room was very tired and not relaxing at all and there was a musty smell which told me the room had been unused for sometime. But i brought this to the attention of the reception staff and another room was found, which was much cleaner than the previous one. 5☆ i dont think so, i would expect so much more, bedding and service staff would be a good start as well as the shuttle buses to the chalets which caused a back injury. I think golf buggies would be more preferable to all. The bedding had seen better days and some of the staff were not as friendly to unfriendly as others. The reception staff were amazing and most helpful at all times. The Beach restaurant and the Thai restaurant waiting staff were lovely too. I would definately return as i very much enjoyed my time there but would ask for the same room.
5 out of 5
Recommended
for Families
by A verified traveller

Nice hotel, close to beach and airport

Posted 01-May-2017
Pros: Foods and facilities
Cons: Renovate the interior of the bedroom, some room comes with old mouldy woody smell.
Location: Nightmarket (every Thursday) nearby to the hotel Cable car is just 3 mins away Airport is only 20 mins away Downtown is 45 mins away
Very enjoyable stay but the staff forget my request for twin room. My grandma has to climb many steps to the chalet and found out she has to share the king bed. On the plus side, the facilities was great and the hotel offer variety of options of foods.
5 out of 5
Recommended
for Everyone
by A verified traveller

An attractive resort in a lovely seaside location

Posted 29-Apr-2017
Pros: The chalet, the breakfast, the beach, the gardens, the lack of crowds and the wildlife
Cons: A quicker system for transferring luggage to rooms and shuttles which run on electricity so quieter and better for environment
Location: By the sea and a beach and also very close to the cable car and oriental village
We loved our chalet with a partial sea view and private balcony. It was within easy walking distance of all the restaurants, swimming pool and beach. In fact we liked it here so much we didn't leave the resort during our 3 days here. There were always plenty of loungers on the beach and by the pool and it never felt crowded. The breakfast buffet was excellent. We saw lots of birds and some butterflies although no monkeys.