Ratings based on 1,080 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Qatar

Amazing hotel

Posted 22-Mar-2017
It is very nice place you will enjoy every moment there i will do it again
5out of 5
Recommended
for Everyone
by A verified traveller from UAE

Great resort

Posted 20-Mar-2017
Really great hotel friendly staff good services. Very quite
4out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel resort on private beach.

Posted 19-Mar-2017
Pros: Good Service. Good Food. Stunning location by the beach. Good restaurants. Nice pool area.
Cons: Refurbishment of the chalets. The hotel classes itself as a high standard resort and our Chalet did not reflect this.
Location: We went on some good tours by Dev's Adventures. The Mangrove Kayak Tour and the Sea Safari Tour. The Harbour area, about 2km away, is good.
Hotel lobby and all restaurants and bars are good. Wide range of good quality food. Great shuttle service to and from our Chalet. Lovely private beach and swimming pool. Good service from all the staff. Only criticicism of the hotel is that the Chalet facilities are a little bit tired. An example of this is marks on the lamp shade and the seat cover. Our room generally was in need of a refurb. This is not a major criticism and we would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Mar-2017
Greate overall, but some insects are there in the room
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Beautiful hotel and nature environment

Posted 12-Mar-2017
Pros: The ideal location, the beauty of the nature inside the hotel, the presence of a lot of animals (lemurs, monkeys, gecko, ...)
Cons: The food was a little bit pricy and because of the location it is not easy to go outside to have lunch and diner.
Location: Very near to the cable car (can be done by foot or by shuttle)
I had a very good experience. As the hotel was not full, we have been upgraded to a bigger room in the jungle with a wonderful sea view. The staff through our stay was helpful and very nice. We experienced some bathroom issues (leak in the toilet) that has been handled by the stall as soon as it has been signaled to them. The hotel is wonderfully located between the mountains, the jungle and the sea. The beach is great, the swimming pool as well. All the rooms are in small bungalows, everything is calm and relaxing.
4out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Nice hotel , needs a few updates

Posted 07-Mar-2017
villas are away from main building .Be warned if you get a chalet far away you may have a long wait for transport to get you to the main block or the Thai restaurant.Also if something is not correct in your room that can also take a long time for someone to come and repair it ( AC, safe, hair dryer ) .You can wait for service for some time but it not the fault of staff who are extremely friendly, it's a management problem .Beach is beautiful .Thai restaurant the best choice .
4out of 5
Recommended
for Everyone
by A verified traveller

Great holiday on the beach

Posted 28-Feb-2017
Pros: Location
Lovely holiday in the most beautiful part of the island
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in beautiful setting

Posted 27-Feb-2017
Pros: The pools were beautiful and the white sand beach was amazing.
Cons: The beds are quite hard. Otherwise no complaints.
Location: The hotel is a very short walk to the cable car and the duty free shop in the Oriental Village. Otherwise about 20 min drive to other attractions.
The hotel grounds are lovely and the setting is beautiful. Enjoyed the pool and the beach (the sand was so soft but jellyfish in the water weren't the most pleasant). The rooms were very nice and clean but our room was quite a distance from the main buildings and pool and it was a bit frustrating doing the walk or waiting for the shuttle. I enjoyed the food at the buffet and the included breakfast was very good. Overall I enjoyed my stay and would recommend the resort to others.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Feb-2017
Excellent hotel with great location and amenities. Only downside: far from downtown which requires to eat at the hotel (more expensive than elsewhere)
5out of 5
Recommended
for Everyone
by A verified traveller from Atlanta, GA

Awesome hotel and staff

Posted 25-Feb-2017
Hotel staff was excellent! Upon arrival they delivered a fruit tray as well as extra towels and toiletries since we had 3 ppl. They were always prompt and on time. And very friendly and helpful. Amazing view from our Chalet on the water. Definitely recommend this resort. However, their wifi was alittle slow.