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"⭐ 1/5 – Misrepresented location, uninhabitable apartment I booked this property because the listing shows a central Courchevel 1850 building. In reality, the apartment is in a completely different and inferior location far from the center. The exterior, balcony, and surroundings do not match the listing photos at all — clear location misrepresentation. At check-in the apartment was not cleaned or prepared: no bed linens, no towels, no toilet paper, and dirty dishes in the dishwasher. The unit...

"Apparemment très sale, j’ai fait le ménage moi-même le premier jour, entreprise de ménage pas sérieux."

"No towels and bed sheets provided whereas it should have. Poor communication. I was told towels and sheets would be delivered next day before noon, but was then told it is impossible!!! Tiny apartment, just fits one person, with shelves for only one day change of clothes. Dirty beds and sofas, old furniture… OVERPRICED!!! To be avoided!!!"

"I have traveled to the Les Arcs area many times, but I have never had such a terrible experience. The hotel room was absolutely terrible: dirty, moldy, and not at all suitable for families. The guest bathroom and bedroom probably haven't been cleaned in decades. The furniture appears to be original, and the bedding is stinky. Additionally, I paid extra for the sheet set, only to find it stained, as if it had never been washed. Communication with the owner was also terrible. Please, DO NOT TAKE...

"it was the worst experience I ever had booking with Hotels. It is not a place or management team that is worth of being on your platform. In the email of confirmation there was nothing said about the place not offering bed linen, towels or even TOILET PAPER..... indeed we arrived and had none of the above. The place does not allow to walk with ski boots but we didn't get access to the boots area to store our skies and boots... I was almost forgetting, broken shower indeed! Place was...

"No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own. Poor cleanliness. Heating not operating, only two small electric heating elements available. Bad smell in general, but specially coming from the bathroom. The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct."