Definately doesn't deserve its stars!
Posted 11-Nov-2015 on Hotels
A grand hotel that is a little tired. Not as good as I expected.
I've had better rooms in cheaper hotels. Only one set of toiletries for 2 people, the lavatory was wedged between a wall and the bath and wasn't full size. Not a comfortable experience.
Barman thought it would be OK to use the bottle cap as a measure then panicked and tried to justify his actions when I asked him if he thought that was an official measure.
We queued half an hour for breakfast, not the staff’s fault, dining room just not big enough to cope with the number of guests.
Our friends were given a room that smelt of excrement, hotel initial solution, air freshener. They only moved them after much sighing and checking of computer.
In short I expected much better given the price we were charged.