Lobby
Check availability

Reviews of Quality Inn

2.5 out of 5
Quality Inn
1202 N Main St, Hwy 50 North Side of Lamar, Lamar, CO

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 213 reviews" "
Rating 8 - Good. 76 out of 213 reviews" "
Rating 6 - Okay. 32 out of 213 reviews" "
Rating 4 - Poor. 25 out of 213 reviews" "
Rating 2 - Terrible. 25 out of 213 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Which property?
Stayed 1 night in Apr 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room, perfect after a long day's drive. There is a basic breakfast bar which I did not see advertised on the Expedia site, pleasant surprise!
Stayed 1 night in Mar 2024
Response from gm on 1 Apr 2024
Thank you for staying with us. we strive to do our best and give each guest a great experience.

4/10 Poor

jonathan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We booked an accessible room ... night clerk stated he did not have a handiicap accessible room and that there records did not show that we requested one. I showed him on my computer that we had a "Confirmed Accessible Room" booked that night, he simply stated that there is nothing he could do as the building only had 1 accessible room. Also we did not have hot water in the next am when we tried ti take a shower.
Stayed 1 night in Feb 2024
Response from gm on 29 Feb 2024
Sir the room we gave you had the same handicaps shower as the handicaps one did. the shower was the same. also if you would have told the front desk staff you had no hot water we could have checked it for you.

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
When we checked into the hotel, it was late at night. We had booked the room ahead of time but didn’t arrive off the road until after 1a. The desk clerk was asleep and not very professional or properly dressed. When we checked into our room, there was vomit on the floor and steaks of blood on the toilet. After rousing the clerk from sleep again, he was apologetic and got us a new room. It did not have the same issues. Still, there was no effort to compensate or care for us in the situation and that first room scenario should never have happened in the first place
Stayed 1 night in Jan 2024
Response from mgr on 31 Jan 2024
Thank you for taking the time to complete online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Excellent

Zackery

Stayed 1 night in Jan 2024

8/10 Good

byron

Stayed 1 night in Jan 2024

2/10 Terrible

Matthew

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What in the smells... Just spend a little more and stay next door. This building is way past its hay day and quality is not it anymore. It's a budget stay if you have no sense of smell.
Stayed 1 night in Jan 2024
Response from gm on 13 Jan 2024
We are sorry for your experience. As for the smell there are feed lots that surround the town.

4/10 Poor

Candice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown, beds were not comfortable. Room was cold even with heat on. Smelled musty.
Stayed 1 night in Jan 2024
Response from GM on 12 Jan 2024
We are sorry you were not happy with your stay. We will strive to do better in the future.

10/10 Excellent

Ace

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Darlyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,GM

10/10 Excellent

Ruben

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Place was nice an clean and very nice parking even for truck drivers. The staff not so talkative but guess like everyone they also have some bad days
Stayed 1 night in Nov 2023
Response from GM on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room over all was good. However there was hair and a used soap still in the tub from the previous people staying there. The heater also didn’t blow warm air and it got chilly at night. Overall it was not a bad stay. Breakfast was great and the staff was very helpful.
Stayed 2 nights in Nov 2023
Response from GM on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

2/10 Terrible

Chad

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mold growing in the shower caulking was unique.
Stayed 1 night in Nov 2023
Response from GM on 22 Nov 2023
We are sorry to hear about the mold in the shower. If you would have told the front desk we would have moved you to a different room after you inspected it.

8/10 Good

Evangelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 7 Jan 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.We sincerely appreciate and value your feedback.. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

2/10 Terrible

Jessie

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from gm on 20 Nov 2023
We are sorry for your experance.

10/10 Excellent

Dale

Stayed 1 night in Sep 2023

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. No eggs/protein in kitchen. Minimal choices.
Stayed 1 night in Sep 2023

2/10 Terrible

melissa

Travelled with family
Very old, dirty appearance. Toilet broken, could not flush.
Stayed 1 night in Sep 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Charlene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was full of tractor trailers so I didn’t stay there. I didn’t want a repeat visit from a previous low rate hotel by Wyndham properties I went next door to Days Inn- no tractor trailers. Much nicer inside etc.
Stayed 1 night in Sep 2023
Response from mgr on 16 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the building Your satisfaction is important to us as a valued Choice Privileges Gold member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Marilyn

Liked: Cleanliness
Disliked: Staff & service
Breakfast was not adequate and not ready on time.
Stayed 1 night in Sep 2023
Response from mgr on 16 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the building We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Duane

Travelled with family
Stayed 2 nights in Sep 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lottie

Liked: Cleanliness
Cigarette butts
Stayed 2 nights in Aug 2023
Response from gm on 15 Aug 2023
sry about the cig butts we try to keep it clean but it is hard when people don't us the but can

4/10 Poor

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Back door doesn’t lock. Anyone can come in. Scared to be here with my children. Place is dirty and reeks of drugs. First room, the bathtub was leaking and had to give us another room.
Stayed 1 night in Aug 2023
Response from mgr on 16 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the building Your satisfaction is important to us as a valued Choice Privileges Gold member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Quality Inn should be inspected by the Quality Inn reps. When we arrived the lobby area was dark and uninviting. Clerk was unwelcoming and the place smelled awful. Looking over the building outside the window screens that were still there were torn and blowing. We chose to stay elsewhere for the night. All other Quality Inns we had reserved this trip reflected what the traveler needs.
Stayed 1 night in Jul 2023
Response from mgr on 29 Jul 2023
we just had out inspection and we passed. as for the smell we are sourned by cattel and hog farms. as for the screen we had strong winds and have not had time to fix the screens.

6/10 Okay

Kenneth R

Travelled with family
Would have like an expanded breakfast offering as a diabetic all there was to eat was carbs. Some protein would have been great.
Stayed 1 night in Jun 2023

8/10 Good

JEREMY

Liked: Staff & service
Disliked: Property conditions & facilities
Will not stay here again...
Overall a reasonable stay for one night just passing through, unfortunately the area surrounding the property was uninviting, unkempt and looked awful with weeds everywhere and what I assume once to have been a dumpster enclosure broken down with pieces of lumber just thrown into it. The rear access door was not locked or key accessed and there was food thrown on the ground immediately outside of it. The bed covers were stained and far from clean.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Jessie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

4/10 Poor

Paul

Stayed 1 night in Apr 2023
Response from mgr on 1 Jun 2023
We are sorry you had a bad experience. We hope you see us again so we can try to rectify.

2/10 Terrible

Dennis

Expedia book the wrong dates for me and Quality Inn wouldn’t change them or wouldn’t refund my monies, even though Expedia was in the wrong!
Stayed 1 night in Apr 2023
Response from mgr on 1 Jun 2023
We are sorry but our hands were tied. It was a nonrefunable resveration. You are right it was there falt. Not the hotels.

10/10 Excellent

Moriah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Friendly and accommodating staff. Perfect stay
Stayed 1 night in Mar 2023
Response from JIGI on 17 Mar 2023
We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Jigisha ShahGeneral ManagerQuality Inn719-336-3427

6/10 Okay

Frances, Caldwell

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Went down for "continental breakfast" and first trip, no coffee, had to get someone and then wait for coffee to be made. Went to get coffee a second time and no milk. No one around to get milk. A guy had been standing at front desk for 20 minutes waiting to check out. Just terrible service. Way too expensive for the condition of hotel and terrible service..
Stayed 1 night in Mar 2023
Response from mgr on 19 Mar 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with breakfast we will try to do better. Your satisfaction is important to us . We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Sincerely,Jigisha ShahGeneral ManagerQuality Inn

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Mar 2023
Response from JIGI on 17 Mar 2023
We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Jigisha ShahGeneral ManagerQuality Inn719-336-3427

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down. Don’t recommend
Stayed 1 night in Mar 2023
Response from Quality Inn Lamar on 5 Mar 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Tracey

Stayed 1 night in Feb 2023
Response from JIGI on 17 Mar 2023
We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Jigisha ShahGeneral ManagerQuality Inn719-336-3427

2/10 Terrible

Ravon Sue

Stayed 1 night in Feb 2023

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from mgr on 11 Feb 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Jigisha ShahGeneral ManagerQuality Inn719-336-3427

2/10 Terrible

cary

Stayed 1 night in Feb 2023
Response from Quality Inn Lamar on 9 Feb 2023
We are sorry for the experience you had. We will work on a better experience for you. Hope to see you again

8/10 Good

Frankie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quit
Stayed 1 night in Nov 2022
Response from Quality Inn Lamar on 21 Nov 2022
Thank you for staying with us at Quality Inn Lamar, We greatly appreciate your business and if your travels bring you back through the area please stop by.

8/10 Good

Bill

Stayed 1 night in Sep 2022

6/10 Okay

Orlene

Stayed 1 night in Sep 2022

8/10 Good

Jeannye

Stayed 1 night in Sep 2022

4/10 Poor

shermilyn

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
This property was very outdated, old; and, for the price, it wasn’t everything that it was cracked up to be. The air conditioner didn’t work. I understand if you have an older property; but, you really need to put new a/c in. With the tourists coming through this town , for the price they can afford to improve it. They were booked up. We’re on the road tons; so, staying in a nice hotel is very much needed for us truck drivers.
Stayed 1 night in Sep 2022
Response from Quality Inn Lamar on 18 Oct 2022
Thank you for your review, We are truly sorry that your stay was not a 5 out of 5. We are always working on getting better.

8/10 Good

David

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Well the front desk person was really not professional. Did not greet with a welcoming hi how are you. At breakfast the same person was really unprofessional in how he reacted. Too busy talking to the other 2 people in the room. Tripped on the steps and he just looked and said nothing. I know he works long shifts but attitude really speaks volumes about the workplace and just how good or how not they are treated.
Stayed 1 night in Sep 2022
Response from Quality Inn Lamar on 18 Oct 2022
Thank you for your review, we greatly appreciate your business and are truly sorry in regards to the staff member not acknowledge you. We will continue to work on making our staff members know that the customers are our # 1 priority. Thanks

6/10 Okay

Denny

Travelled with family
Disliked: Property conditions & facilities
Not much choice in Lamar
The hotel shows its age. The lobby, stairs, and hallway were a little musty and very dim lit. The room was clean and air conditioner was working hard but keeping up, the beds were decent for a 1 night stay. The breakfast left little to the appetite that we skipped it. The hotel did the trick but not worth 130.00 per night.
Stayed 1 night in Sep 2022
Response from Quality Inn Lamar on 18 Oct 2022
Thank you for staying with us at Quality Inn Lamar, We greatly appreciate your business and hope if your travel brings you back through our town you give us another chance to make your stay a 10/10