Free daily continental breakfast

Reviews of Econo Lodge Hillsboro I-35

2 out of 5
Econo Lodge Hillsboro I-35
1515 Old Brandon Rd, Hillsboro, TX

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 211 reviews" "
Rating 8 - Good. 71 out of 211 reviews" "
Rating 6 - Okay. 54 out of 211 reviews" "
Rating 4 - Poor. 14 out of 211 reviews" "
Rating 2 - Terrible. 16 out of 211 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property was clean the staff was very professional.
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello Brian,Thank you for your kind words about our clean rooms, well-maintained property, and professional staff. We take pride in providing a pleasant experience for our guests. We appreciate your feedback and hope to welcome you back in the future for another great stay.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
The room was not cleaned prior to arrival. Had dirty towels in it and roaches on the floor. Tried to get a different room there wasn't one available had to find a different hotel to stay at. Although not sure I would want to stay there even if there was another room available
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Dear Guest, We apologize for the inconvenience you experienced during your stay. We take cleanliness and pest control very seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure this doesn't happen in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

6/10 Okay

Guadalupe

Travelled with family
Liked: Staff & service, amenities
Line was smelling dirty
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Hello Guadalupe, We apologize for any inconvenience you may have experienced during your stay. Our housekeeping team works diligently to ensure a clean and fresh environment for our guests. Your feedback is valuable to us and will be shared with the team to address. Thank you for bringing this to our attention.

2/10 Terrible

Juan

Stayed 1 night in Dec 2023
Response from Manager on 2 Jan 2024
Hello Juan, We apologize for any inconvenience you experienced during your stay. We highly value guest satisfaction and would appreciate it if you could reach out to us directly to discuss any issues you encountered. We strive to provide the best service possible and would like the opportunity to make it right.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov 2023
Hello John,Thank you for sharing your feedback with us. We appreciate your rating and are delighted to hear that you had a pleasant experience during your stay. Should you have any future questions or require further assistance, please do not hesitate to reach out to our management team. We look forward to welcoming you back in the future.

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service
Room smells
Stayed 1 night in Nov 2023
Response from Manager on 11 Nov 2023
Hello Sergio,We apologize for any inconvenience caused by the odor in your room. Our housekeeping team takes utmost care to maintain a clean and fresh environment for all our guests. We appreciate your feedback and will address this matter with our team to ensure it does not happen again. Thank you for bringing this to our attention.

8/10 Good

Harold

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on 7 Nov 2023
Hello Harold,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad you had a overall pleasant experience. If there is anything we can do to improve for your next visit, please let us know. We hope to welcome you back soon.

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Floor needs to be cleaned better
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Paul,Thank you for bringing this to our attention. We apologize for any inconvenience caused and will ensure that our housekeeping team pays extra attention to the cleanliness of the floors.

10/10 Excellent

Ari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great and the room was nice! We stayed for one night, but it was exactly what we needed.
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Ari,Thank you for choosing our hotel! We're glad to hear that you enjoyed your stay and that our affordable prices and comfortable rooms met your needs. We hope to welcome you back soon.

10/10 Excellent

Oscar

Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Hello Oscar,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

KIMBERLY, OLATHA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dingy. Only good thing was the bed was comfortable.
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Hello KIMBERLY, Guest satisfaction is our number one objective so we really appreciate the input regarding our bed. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excellent

Kymberlie

Stayed 1 night in Sep 2023
Response from Manager on 8 Sept 2023
Hello Kymberlie,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Catalina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 7 Sept 2023
Hello Catalina,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole time we was there is was perfect. Yo the management, the rrom, the pool, to check in to xheck out. We did not want to leave. We were to women there to just get away abreak from our families before school start. There were a lot of workers that staying there. They never once made us feel uncomfortable. We will be back.
Stayed 2 nights in Aug 2023
Response from Manager on 7 Aug 2023
Hello Debbie,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 2 Aug 2023
Hello Linda,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Manager on 19 Jul 2023
Hello teresa,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

Alanda

Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
The extra pet fees are ridiculous
Stayed 1 night in Jul 2023
Response from Manager on 16 Jul 2023
Hello Alanda, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 1 night in Jun 2023
Response from Manager on 21 Jun 2023
Hello John,Thank you for your valuable opinion regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

2/10 Terrible

Jimmy

Stayed 3 nights in May 2023
Response from Manager on 25 Jun 2023
Hello Jimmy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 27 May 2023
Hello Julie,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Clean. Easily worth the charge.
Stayed 1 night in May 2023
Response from Manager on 21 May 2023
Hello Brian,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often
Stayed 1 night in May 2023
Response from Manager on 17 May 2023
Hi John,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned. It is heartwarming to learn of how our efforts to give you a great experience filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We appreciate your loyalty and look forward to your future visits!

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Manager on 3 Jun 2023
Hello Robin,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Jack

Stayed 1 night in May 2023
Response from Manager on 27 May 2023
Hello Jack,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on 6 May 2023
Hello Patricia,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

RILEY

Stayed 1 night in Apr 2023
Response from Manager on 23 May 2023
Hello RILEY,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Katherine

Travelled with family
Liked: Property conditions & facilities, room comfort
Nice spot right off the highway.
Stayed 1 night in Apr 2023
Response from Manager on 25 Apr 2023
Hello Katherine,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

Aaron

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room not clean. Very worn out. Door to outside did not close/seal well so it didn't feel very secure.
Stayed 1 night in Mar 2023
Response from Manager on 8 Apr 2023
Hello Aaron, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service
Stayed 2 nights in Mar 2023
Response from Manager on 24 Mar 2023
Hello Charles,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

Cindy

Stayed 3 nights in Mar 2023
Response from Manager on 9 Apr 2023
Hello Cindy,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed for 1 night while traveling. Super clean and very welcoming and accomodating upon arrival. Very comfortable beds and great value. Convenient location tomfood and gas right off I-35. Perfect for an economical stay for the night!
Stayed 1 night in Dec 2022
Response from Manager on 26 Dec 2022
Hello Brandy,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our location and comments about our value. We hope to see you again in the future.

6/10 Okay

Donald

Liked: Staff & service, room comfort
Room needs repair. It appears that there was a water leak above the shower. The plaster had fallen and was not finished. Stains throughout bathroom walls
Stayed 1 night in Oct 2022
Response from Manager on 25 Oct 2022
Hello Donald,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our shower and your insights regarding our room. We hope you will return so that we can provide you an even superior experience.

6/10 Okay

kristin

Stayed 1 night in Oct 2022
Response from Manager on 25 Oct 2022
Hello kristin,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Room smelled
Stayed 1 night in Oct 2022
Response from Manager on 24 Oct 2022
Dear Guest,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Tim

Stayed 1 night in Oct 2022
Response from Manager on 22 Jan 2023
Hello Tim,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Manager on 19 Sept 2022
Hello Shirley, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2022
Response from Manager on 12 Sept 2022
Hello Roberto, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from Manager on 7 Sept 2022
Hello William, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

6/10 Okay

Jim, Spring Branch

Stayed 1 night in Sep 2022
Response from Manager on 5 Dec 2022
Hello Jim,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your rating pertaining to your experience at our hotel. We'd appreciate it if you would reach out to share your concerns so we can address any issues. It is our hope that you will give us the opportunity to serve you better in the future.

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Sep 2022
Response from Manager on 4 Sept 2022
Hello Melinda,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to get a good night sleep & brakefast wasfine
Stayed 1 night in Aug 2022
Response from Manager on 2 Sept 2022
Hello Hector,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excellent

Xiaoying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience and we enjoyed it
Stayed 1 night in Aug 2022
Response from Manager on 25 Aug 2022
Hello Xiaoying, Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Please do come see us again.

6/10 Okay

Manuel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Pool was dirty
Stayed 3 nights in Aug 2022
Response from Manager on 20 Aug 2022
Hello Manuel,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Manager on 31 Jul 2022
Hello Tracey, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 Okay

Sherry

Liked: Staff & service
There was no counter space in the bathroom. The shower stool was not level. I was jolted awake at 4:00 by a noise that I first thought was the smoke alarm it was apparently a big piece of heavy equipment They should have told him to silence his alarm while leaving.
Stayed 1 night in Jun 2022
Response from Manager on 4 Jul 2022
Hello Sherry,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Manager on 21 Jun 2022
Hello Wayne, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

10/10 Excellent

Clinton

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice bed
Stayed 1 night in Jun 2022
Response from Manager on 9 Jun 2022
Hello Clinton, We can't thank you enough for sharing your feedback with regards to our bed. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 Good

David

Liked: Staff & service, amenities
Stayed 1 night in Jun 2022
Response from Manager on 4 Sept 2022
Hello David,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

8/10 Good

MARY

Stayed 1 night in May 2022
Response from Manager on 25 May 2022
Hello MARY, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

4/10 Poor

Terry

Travelled with family
We had a room booked for two nights but only stayed one for a couple of reasons. 1 our first night will we was sleeping we where woke up to eomeone tryimg to enter our room at 11 at night because they booked out room twice. 2 the room had a strange smell not sure what it was but we will not be staying at this hotel again. 3 when we checked in we asked what there was to do in this town and the lady checking us in said said the only thing to do was meth and steal cars
Stayed 2 nights in May 2022
Response from Manager on 16 May 2022
Hello Terry, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.