2/10 Terrible
Nancy
Travelled with partner
11 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in, I found that the floor had not been swept and I found a walnut size cockroach on it's back and still alive. I went to ask for a dustpan and broom. I went back to the office with the intention of showing them (no yelling involved) that their housekeeping staff is not doing an adequate job and the young female receptionist accused me of being disrespectful. I was a bit confused and flabbergasted. They accepted my money in exchange for a clean room and she felt that I was the disrespectful one. Then she told me that she wanted us to check out and leave. I said no because I had no where else to go. She stated that she could tell that I was the type of person who would complain about everything until I checked out. She proceeded to tell me that she'd rather I didn't stay because she knows I'm going to give a bad review. I told her that I had not planned on doing that but I would certainly be doing that now due to her rudeness. I went back to my room and a few minutes later the phone rang. She was calling me to tell us that she wanted us to check out and if we did not, she would call the cops. I told her that if she could find me a hotel nearby, I would gladly leave (there were no hotel rooms available anywhere because it was the day before the eclipse). I had pre-paid $75 for this room and I think she wanted me to leave so she could re-rent it for twice the cost to some desperate person looking for a last minute room. Cops never came. Horrible woman.