Title: HOTEL QALASAYA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4672895&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL QALASAYA Stay at this central hotel in Puno, enjoy in-room WiFi, and fuel your exploration of Casa del Corregidor with a hearty breakfast. ## Photo gallery for HOTEL QALASAYA ![Standard Double Room | In-room safe, free WiFi, bed sheets - HOTEL QALASAYA (Puno)](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/8c875441.jpg?impolicy=resizecrop&rw=598&ra=fit) ![32-inch flat-screen TV with cable channels, TV - HOTEL QALASAYA (Puno)](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/4f107364.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - HOTEL QALASAYA (Puno)](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/701ce023.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - HOTEL QALASAYA (Puno)](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/c6a4eafc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with cable channels, TV - HOTEL QALASAYA (Puno)](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/788c0ba6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL QALASAYA in central Puno offers a breakfast buffet to start your day. The 24-hour front desk team welcomes guests to this convenient location. A business center supports work needs, while dry cleaning and luggage storage add practical touches. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Business services - Laundry room - Room service - Housekeeping £33 18 Feb - 19 Feb ## Room options ### Check availability for these dates Tonight [Feb 9 - Feb 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/8c875441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 3 reviews ### Highlights Flat-screen TV Renovated in 2014 Hairdryer Private bathroom Minibar Cable channels Wardrobe Daily housekeeping - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/af1ea49c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 9.0 Wonderful 2 reviews ### Highlights Flat-screen TV Renovated in 2014 Hairdryer Private bathroom Cable channels Wardrobe Daily housekeeping Living room - 237 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Romantic Studio Suite ![Romantic Studio Suite | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/9109a019.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Studio Suite 8.0 Very good 1 review ### Highlights Separate dining area Kitchenette Flat-screen TV Renovated in 2014 Shower/bath combination Private bathroom Jetted bath Hairdryer - 517 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Studio Suite ![Executive Studio Suite | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/b6b7ff89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 8.0 Very good 1 review ### Highlights Kitchenette Flat-screen TV Renovated in 2014 Shower/bath combination Private bathroom Jetted bath Hairdryer Microwave - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Economy Quadruple Room ![Economy Quadruple Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/6751f25f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Quadruple Room 8.0 Very good 1 review ### Highlights Flat-screen TV Renovated in 2014 Hairdryer Private bathroom Cable channels Wardrobe Daily housekeeping Living room - Sleeps 4 - 2 Double Beds OR 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hotel-Qalasaya-By-Prima-Collection.h4672895.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hotel-Qalasaya-By-Prima-Collection.h4672895.Hotel-Information) ## About the area Located in Puno, HOTEL QALASAYA is in the city centre and near a train station. Casa del Corregidor and Puno Plaza de Armas are notable landmarks, and the area's natural beauty can be seen at Titicaca National Reserve. Looking to enjoy an event or a match while in town? See what's going on at Enrique Torres Belon Stadium. [Visit our Puno travel guide](https://www.expedia.co.uk/Puno.dx180535) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.83965%2C-70.02810&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5-HOaw2NUfu1oNGP8e-qpDcBHbo=) Jr Grau 240, Puno, PUNO, 0051 ### What's nearby - ![Lake Titicaca featuring a garden and heritage architecture as well as a small group of people](https://images.trvl-media.com/place/6116948/7482f017-59eb-4f46-b4b3-1465834d1026.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puno Plaza de Armas 2 min walk \- 0.1 miles - ![Lake Titicaca which includes a church or cathedral, heritage architecture and night scenes](https://images.trvl-media.com/place/6116950/d1be5b50-686c-4aae-8129-e7deec30f794.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puno Cathedral 2 min walk \- 0.1 miles - ![Night scene in Puno city ](https://images.trvl-media.com/place/180535/8ee6fde2-8587-408d-acd5-765d2a73a978.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pine Park 2 min walk \- 0.1 miles - Puno Central Market 3 min walk \- 0.2 miles - Puno Port 18 min walk \- 1.0 mile ### Getting around - Puno Station 8 min walk - Juliaca (JUL-Inca Manco Capac Intl.) 74 min drive ### Restaurants - La Casona Restaurant 1 min walk - Mojsa 1 min walk - Hotel Hacienda Puno 2 min walk - La Hacienda Restaurant 1 min walk - Tulipan's Restaurant 1 min walk ## About this property ### HOTEL QALASAYA Hotel near Puno Plaza de Armas Located close to Casa del Corregidor and Puno Cathedral, HOTEL QALASAYA provides a free breakfast buffet, dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Tour/ticket information, a banquet hall and concierge services - Luggage storage, smoke-free property and 1 meeting room - A front desk safe and a 24-hour front desk Room features All guestrooms at HOTEL QALASAYA offer comforts such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, daily housekeeping and phones ## Similar properties ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/cbee30b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Balsa Inn Puno - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 137 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/6000000/5100000/5091200/5091108/9968ebdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sol Plaza Hotel Puno - Breakfast included - Free Wi-Fi - Business services - Laundry room 9.0 Wonderful 156 reviews £31 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=5091108&PinnedHotelID=5091108&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522112/118f3f4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tierra Viva Puno Plaza Puno - Breakfast included - Free Wi-Fi - Business services - Laundry room 9.2 Wonderful 745 reviews £54 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=1522112&PinnedHotelID=1522112&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, desk, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/16000000/15960000/15955400/15955345/8c1c96d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mosoq Inn Puno - Breakfast included - Parking included - Free Wi-Fi - Business services 9.4 Exceptional 41 reviews £30 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=15955345&PinnedHotelID=15955345&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/6000000/5460000/5452000/5451909/4b90b4c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Mayor Hotel Puno - Breakfast included - Free Wi-Fi - Restaurant - Business services 8.2 Very good 71 reviews £27 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=5451909&PinnedHotelID=5451909&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239679/7b75c79f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qelqatani Hotel Puno - Breakfast included - Spa - Parking included - Free Wi-Fi 8.6 Excellent 395 reviews £40 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2239679&PinnedHotelID=2239679&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/5000000/4020000/4015400/4015356/0738ca23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casona Plaza Hotel Centro Puno - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 256 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=4015356&PinnedHotelID=4015356&HadPinnedHotel=true®ionId=-1&adults=2) ![City Double Room | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5081900/5081865/7b90f258.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Plaza de Armas Puno - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 347 reviews £70 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=5081865&PinnedHotelID=5081865&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/4000000/3180000/3179900/3179873/c6aee703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Conde de Lemos Puno - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 271 reviews £41 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3179873&PinnedHotelID=3179873&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (USD 2 per person)](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/6abf20c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaaro Hotel Puno Puno - Free Wi-Fi - Breakfast available - Laundry room - Room service 8.6 Excellent 91 reviews £38 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4672895,5036000,5091108,1522112,15955345) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (PEN 20 per night); reservations required ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9 AM ### Family friendly - Laundry facilities - Living room ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Accessibility - No lift ### More - 1 building - 11 floors - Banquet hall - Built in 2009 - Renovated entire property - May 2014 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: PEN 20 per night (1969 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Property Registration Number 20364122242 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Qalasaya Hotel Qalasaya Puno Qalasaya Qalasaya Puno HOTEL QALASAYA Puno HOTEL QALASAYA Hotel HOTEL QALASAYA Hotel Puno Hotel Qalasaya by DOT Tradition Hotel Qalasaya by Prima Collection ## Frequently asked questions ### Is HOTEL QALASAYA pet-friendly? ### How much does it cost to stay at HOTEL QALASAYA? ### What time is check-in at HOTEL QALASAYA? ### What time is check-out at HOTEL QALASAYA? ### Where is HOTEL QALASAYA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL QALASAYA Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 33 8 - Good 22 6 - Okay 13 4 - Poor 7 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Jose 24 May 2025 Liked: Amenities Staff at the front desk were super! great!! ##### Jose Stayed 1 night in May 2025 ### 8/10 Good #### WILLY 4 Apr 2025 Liked: Amenities Breakfast was great ##### WILLY Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Stefan 29 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel with clean rooms, excellent location and good service. Also a perfect breakfast. ##### Stefan Stayed 1 night in May 2024 ### 10/10 Excellent #### Roger 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back. ##### Roger Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Kevin 16 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower. ##### Kevin Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### ALOK 8 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings. ##### ALOK Stayed 1 night in Aug 2025 ### 6/10 Okay #### Paul Eric 26 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude. ##### Paul Eric Stayed 3 nights in May 2025 ### 6/10 Okay #### Maurice 20 Oct 2024 Liked: Cleanliness, amenities Good location, a bit too pricey for what it is ##### Maurice ### 10/10 Excellent #### Julie 25 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended! ##### Julie Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Tomy 6 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Tomy Stayed 1 night in Aug 2023 ### 8/10 Good #### GLORIA 22 Jul 2025 Liked: Amenities, property conditions & facilities To take shower there was not enough hot water ##### GLORIA Stayed 1 night in Jul 2025 ### 6/10 Okay #### Barbara 26 May 2025 Disliked: Amenities, property conditions & facilities Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options. ##### Barbara Stayed 3 nights in May 2025 ### 4/10 Poor #### Tamara 8 Oct 2025 No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days. ##### Tamara Stayed 3 nights in Oct 2025 ### 8/10 Good #### Stefan 18 May 2024 Liked: Cleanliness, staff & service A bit loud at night ##### Stefan Stayed 2 nights in May 2024 ### 6/10 Okay #### Sylvain 6 Feb 2025 Liked: Cleanliness, staff & service, amenities The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there. ##### Sylvain Stayed 3 nights in Jan 2025 ### 8/10 Good #### James 26 Jun 2022 Liked: Cleanliness, staff & service, amenities The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay. ##### James Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Judith 26 Sept 2022 Liked: Staff & service, property conditions & facilities, room comfort #### One day in Puno. Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city ##### Judith Stayed 1 night in Sep 2022 ### 4/10 Poor #### jessie 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Déçue de l’hotel, l’ascenseur ne fonctionnait pas et notre chambre etait au 8e etage. Nous n’avons pas eu d’eau chaude pour la douche . Nous n’avions pas de papier de toilette mais lorsqu’ils l’ont su ils sont venus nous en porter rapidement. La nuit c’etait froid dans le lit. Située dans un bel endroit proche de boutiques et de restaurants. Le buffet dejeuner etait tres bien ##### jessie Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Richard 21 Sept 2025 Disliked: Property conditions & facilities No dejan agua ya que el agua del grifo no se puede beber ##### Richard Stayed 5 nights in Sep 2025 ### 8/10 Good #### Cléa 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très bel hôtel en plein cœur de Puno ! Légèrement bruyant le soir à cause de la rue principale. ##### Cléa Stayed 1 night in Apr 2025 ### 8/10 Good #### Stephane 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities tres bien situé bon logement pour 3 ##### Stephane Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Simon 24 Jul 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Nicht zu empfehlen! Zimmer hellhörig, ich haben den Nachbarn die halbe Nacht kotzen gehört. Trotz 8\. Etage war der Lärm nachts von der Straße direkt vor dem Hotel zu hören, schrecklicher Gesang, Autohupen, Lautsprecherdurchsagen, etc. mitten in der Nacht. Die Matratzen haben ihre besten Jahre hinter sich. Das Licht vom Treppenhaus war die halbe Nacht an und hat durch eine Glasscheibe in das Zimmer geleuchtet. Inbegriffenes Frühstück war gut. Das Personal sollte die Gäste darauf hinweisen die Handtücher am besten unbenutzt zurückzulassen da sonst eine Nachzahlung droht, so etwas habe ich noch in keinem Hotel dieser Welt erlebt und ich war schon in mehr als 100 Hotels zu Gast. ##### Simon Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Efrain Enrique 19 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente localização Hotel com ótima localização em Puno. O quarto oferecia uma belíssima visão do Lago Titicaca. Quarto confortável, limpo, bom café da manhã. ![](https://a.travel-assets.com/ugc/hotel-reviews/B4F74D23D2A9AEB63A5E220FB20C3C4243CBB4DB1721420792273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Efrain Enrique Stayed 2 nights in Jul 2024 ### 8/10 Good #### Oliver 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nicht verkehrt. Gutes Hotel mit gutem Preis/Leistungsverhältnis. ##### Oliver Stayed 2 nights in May 2024 ### 8/10 Good #### CLAUDINE 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities tout a été correct ##### CLAUDINE Stayed 1 night in May 2024 ---