Title: Kaaro Hotel Puno Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180535&destination=Puno%2C+Puno+Region%2C+Peru&selected=33904815&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kaaro Hotel Puno Discover the historical richness surrounding this hotel, then enjoy convenient access to nearby ticketed events in this culturally vibrant area of Puno. ## Photo gallery for Kaaro Hotel Puno ![Daily buffet breakfast (USD 2 per person) - Kaaro Hotel Puno (Puno)](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/6abf20c7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![45-inch flat-screen TV with cable channels, TV - Kaaro Hotel Puno (Puno)](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/e5a4742b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 1 Double Bed, Non Smoking | In-room safe, desk, free WiFi - Kaaro Hotel Puno (Puno)](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/f660ba5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lift - Kaaro Hotel Puno (Puno)](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/17816a21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Kaaro Hotel Puno (Puno)](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/13fc9b1f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Puno Cathedral, Kaaro Hotel Puno offers practical amenities like dry cleaning/laundry services and in-room WiFi. Guests enjoy express check-in, luggage storage, and helpful tour/ticket assistance for exploring Casa del Corregidor and other local attractions. ## Reviews 8.6 Excellent ## Popular amenities - Free Wi-Fi - Laundry room - Room service - Housekeeping - 24/7 front desk £33 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 14 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Double Room, 1 Double Bed, Non Smoking ![Standard Double Room, 1 Double Bed, Non Smoking | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/f660ba5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Flat-screen TV Ceiling fan Deep-soaking bath Rainfall showerhead Cable channels Daily housekeeping Wardrobe In-room safe - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, Non Smoking ![Standard Twin Room, Non Smoking | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/99c27d23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking ### Highlights Flat-screen TV Ceiling fan Deep-soaking bath Rainfall showerhead Cable channels Daily housekeeping Wardrobe In-room safe - Sleeps 2 - 2 Single Beds ### View all photos for Triple Room, Non Smoking ![Triple Room, Non Smoking | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/b530faff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Non Smoking 10.0 Exceptional 1 review ### Highlights Flat-screen TV Ceiling fan Deep-soaking bath Rainfall showerhead Cable channels Daily housekeeping Wardrobe In-room safe - Sleeps 4 - 2 Single Beds and 1 Queen Bed ### View all photos for Double Room ![Double Room | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/34000000/33910000/33904900/33904815/366edfff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.0 Good 2 reviews ### Highlights Flat-screen TV Ceiling fan Separate bedroom Deep-soaking bath Rainfall showerhead Cable channels Daily housekeeping Wardrobe - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hotel-KAARO.h33904815.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hotel-KAARO.h33904815.Hotel-Information) ## About the area Puno is home to Kaaro Hotel Puno. Casa del Corregidor and Puno Plaza de Armas are notable landmarks, and the area's natural beauty can be seen at Titicaca National Reserve. Looking to enjoy an event or a match while in town? See what's going on at Enrique Torres Belon Stadium. [Visit our Puno travel guide](https://www.expedia.co.uk/Puno.dx180535) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.84004%2C-70.02994&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U88fDylDA9kq0mIfolgoshh4T6k=) Ilave Street 271 Puno, Puno, 21001 ### What's nearby - ![Lake Titicaca which includes a church or cathedral, heritage architecture and night scenes](https://images.trvl-media.com/place/6116950/d1be5b50-686c-4aae-8129-e7deec30f794.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puno Cathedral 2 min walk \- 0.1 miles - ![Lake Titicaca featuring a garden and heritage architecture as well as a small group of people](https://images.trvl-media.com/place/6116948/7482f017-59eb-4f46-b4b3-1465834d1026.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puno Plaza de Armas 3 min walk \- 0.2 miles - ![Night scene in Puno city ](https://images.trvl-media.com/place/180535/8ee6fde2-8587-408d-acd5-765d2a73a978.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pine Park 3 min walk \- 0.2 miles - Puno Central Market 5 min walk \- 0.3 miles - Puno Port 20 min walk \- 1.1 miles ### Getting around - Puno Station 10 min walk - Juliaca (JUL-Inca Manco Capac Intl.) 63 min drive ### Restaurants - La Casona Restaurant 3 min walk - Mojsa 4 min walk - Hotel Balsa Inn 4 min walk - La Hacienda Restaurant 3 min walk - Tulipan's Restaurant 4 min walk ## About this property ### Kaaro Hotel Puno Hotel near Puno Cathedral Located close to Casa del Corregidor and Puno Plaza de Armas, Kaaro Hotel Puno provides dry cleaning/laundry services. Guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, luggage storage and a lift - Tour/ticket information, a front desk safe and concierge services Room features All guest rooms at Kaaro Hotel Puno include amenities, such as free WiFi, safes and room service. Extra conveniences in all rooms include: - Rainfall showers, deep-soaking baths and free toiletries - 45-inch flat-screen TVs with cable channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239679/7b75c79f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qelqatani Hotel Puno - Breakfast included - Spa - Parking included - Free Wi-Fi 8.6 Excellent 401 reviews £27 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=2239679&PinnedHotelID=2239679&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/4000000/3180000/3179900/3179873/c6aee703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Conde de Lemos Puno - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 273 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=3179873&PinnedHotelID=3179873&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, desk, cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/16000000/15960000/15955400/15955345/8c1c96d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mosoq Inn Puno - 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16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=577969&PinnedHotelID=577969&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99590000/99586200/99586158/cc3a6353.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PUNO TERRA Puno - Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 7.2 Good 7 reviews £33 25 Mar - 26 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=99586158&PinnedHotelID=99586158&HadPinnedHotel=true®ionId=-1&adults=2) ![Property map](https://images.trvl-media.com/lodging/124000000/123700000/123692600/123692521/5dbae207.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casona Puno Puno - Breakfast included - Free Wi-Fi - Restaurant - Bar 10 Exceptional 4 reviews £44 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=123692521&PinnedHotelID=123692521&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Suite, Balcony, Lake View | Laptop workspace, bed sheets](https://images.trvl-media.com/lodging/114000000/113170000/113168500/113168483/6336e664.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### casitas del titicaca peru Puno - Breakfast included - Free Wi-Fi - Restaurant - Housekeeping 9.6 Exceptional 13 reviews £120 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=113168483&PinnedHotelID=113168483&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/5000000/4020000/4015400/4015356/0738ca23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casona Plaza Hotel Centro Puno - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 256 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=4015356&PinnedHotelID=4015356&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, Lake View | Down duvets, individually decorated, individually furnished](https://images.trvl-media.com/lodging/24000000/23390000/23380500/23380491/0743b5fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uros LodgeTiticaca Peru Puno - Breakfast included - Free Wi-Fi - Restaurant - Room service 9.8 Exceptional 18 reviews £146 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=23380491&PinnedHotelID=23380491&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=33904815&PinnedHotelID=33904815&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=33904815,2239679,3179873,15955345,1522112) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (USD 3 per night) - Return airport shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 6:00 AM to 8:30 AM for a fee: USD 2 per person ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Free toiletries - Towels provided ### Entertainment - 45-inch flat-screen TV with cable channels ### Food and drink - Room service ### More - Ceiling fan - Desk - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 9:30 AM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Express check-in available Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 2 per person - Nearby parking fee: USD 3 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Property Registration Number 20448876145 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies ### Property is also known as KAARO Hotel PUNO KAARO Hotel KAARO PUNO Hotel KAARO Puno KAARO Puno Hotel Hotel KAARO Puno Puno Hotel KAARO Hotel Hotel Hotel KAARO KAARO Hotel KAARO KAARO HOTEL PUNO Puno KAARO HOTEL PUNO Hotel KAARO HOTEL PUNO Hotel Puno ## Frequently asked questions ### Is Kaaro Hotel Puno pet-friendly? ### How much does it cost to stay at Kaaro Hotel Puno? ### What time is check-in at Kaaro Hotel Puno? ### What time is check-out at Kaaro Hotel Puno? ### Does Kaaro Hotel Puno provide a shuttle to the airport? ### Where is Kaaro Hotel Puno located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kaaro Hotel Puno Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 49 8 - Good 24 6 - Okay 14 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Silvia 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stay only one night, and was a very nice welcome, good price, very convenient, close of restaurants and buses, for transportation. ##### Silvia Stayed 1 night in Apr 2025 ### 8/10 Good #### Mary 21 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel has a good elevator which is very important at this elevation. Good breakfast and you can walk to everything. ##### Mary Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Kodjovi Mawuli 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reading the reviews, we were a bit worried that the property would be lacking, however, we were pleasantly surprised to find a beautiful and spacious room, a varied and generous breakfast buffet, and a lovely environment overall. We would definitely stay here again! ##### Kodjovi Mawuli Stayed 1 night in Sep 2024 ### 8/10 Good #### John 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast. Lots of blankets but no heating. Water hot except for later in evening in the shower. ##### John Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Blanca 22 Jul 2024 Liked: Cleanliness, staff & service, amenities The property was in good location, fairly clean limited towels, but more provided if asked. ##### Blanca Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Donna 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were very nice and helpful. The hotel was within walking distance of many restaurants. The breakfast was good quality. I had hot water both days when I showered. There is no heat which is typical of hotels in Peru. The hotel did provide a really thick extra blanket. ##### Donna Stayed 2 nights in May 2025 ### 10/10 Excellent #### george 9 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent for the price,close to the city center. Staff verry friendly, special remark for the breakfast staff. ##### george Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Kari 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very helpful with booking tours and transportation! The rooms were clean and nice, and it was a fine place for a hot shower and comfy bed. Breakfast was small but was still nice to have to start off the day, and the hours were good for early morning departures. ##### Kari Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Adrian 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a lovely Hotel. It is in a great location not far from the main square. It has everything you need including nice little extras like tea and coffee making facilities. The staff are wonderful, polite, efficient, friendly and professional. The breakfast even starts at 06:00 for those with early starts. I would like to thank all the staff at this hotel for the excellent. Highly recommended. ##### Adrian Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Daniel 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities A great value. Very nice staff. They were very helpful in booking tours and transportation. ##### Daniel Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Zhonghua 19 Mar 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Location is good, close to the center of the city. Staff is nice. But the carpet and blankets have dirty spots. The bathroom is small and sewer is almost clogged. ##### Zhonghua Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Juan Carlos 21 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, we really liked, it has everything, good location, good price, it is clean and confortable, nice people, and good food in the morning buffet, I am from Mexico and my wife from Poland, 5 stars for this hotel, if.you go to the juliaca airport call Roosy tours, it cost 20 soles but very good service to Juliaca airport ##### Juan Carlos Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kaaro Hotel, Puno Clean, comfortable room. Bathroom is quite small but everything else is good. Decent breakfast. Staff is polite and professional. They allow you to store your luggage and wait in the lounge area if you have a late night bus to catch. Overall a good budget hotel choice in Puno. ##### Verified traveller Stayed 1 night in Nov 2024 ### 8/10 Good #### gabriela 2 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was what we needed for our 2 night stay. We did arrive around 12am and rang the doorbell and they let us in. Rooms where basic but clean. Breakfast was good. ##### gabriela Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ana 16 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was a great base for a few days in Puno! It was very centrally located and easy to walk to the central plaza. The room was spacious and served all our needs for our trip. The breakfast was also nice and included bread, jam, fresh fruit, coffee, and a wide variety of teas. The real winner, however, was the customer service! We happened to have a ton of questions about the area and a few hotel requests, and the front desk thoughtfully and kindly took care of everything. They were also very helpful with booking our tour of Lake Titicaca. We would definitely stay here again, especially for the price. ##### Ana ### 10/10 Excellent #### Diana 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great value: Close to center of town, hot water for tea/coffee on every floor, free and solid breakfast buffet, helpful front desk in booking tours, incredible check-in time (9:30am and sometime earlier if the room is available from other reviewers), elevators, luggage storage. The 180 degree view from the 6th floor room is incredible. The first night we got there, one of the beds wasn't made up. The front desk cleaned up. Because of the view, we decided to come back after an overnight stay in Lake Titicaca, I am glad because the room is impeccable. ##### Diana Stayed 1 night in Feb 2024 ### 6/10 Okay #### Rafael 19 May 2025 Liked: Room comfort Disliked: Property conditions & facilities #### Good for quick stays only. Unfortunately, I can't give it more than 3 starts. Whats good: - Localization great. - Breakfast is simple, but good - The room has a working/organizational table - Bed was comfortable What was bad: - Every single day I had netwrok issues. I spend the week working from the hotel and missed important meetings because of that. I sen't messages every day to them and there were no improvements. It's not a Puno problem because anywere else the wifi was stable. - Shower. That was the worse part. I think 4 out of the 5 days I stayed I had to call them to heat my shower. Then they would do something and the water would get hot. I mean... I'm in a hotel. In a place that's 2 degrees celsius. And the 2 worse parts of this was that the HAD to come to my room to check... he couldn't belive me. So I would take off my clothes to bath, go to the shower, is cold, I would call them, and istead of just waiting I had to put my clothes on because the guy had to check de water. Every time. And the worse of all... I asked if that was happening in every room. He laughed and say no. Why would you keep me in that room then? For gods sake. I'm giving 3 starts because they were all polite and I don't think that's their fault, it seems that the hotel is in low maintenance mode. ##### Rafael Stayed 6 nights in May 2025 ### 8/10 Good #### David 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### David Stayed 1 night in Jul 2024 ### 8/10 Good #### Deogracias 31 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just what we need ##### Deogracias Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ruth 21 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Desk staff welcomed us when our bus got in, helped us book a tour for the same day and even helped book the bus tickets to our next destination. ##### Ruth Stayed 1 night in Nov 2022 ### 8/10 Good #### Robyn 1 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hotel for the economical price and good breakfast included. Rooms are more tired than the photos show, but it is priced accordingly. Kind and helpful staff, who allowed us a late checkout. Great location. ##### Robyn Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Victoria 26 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay!! This hotel was used briefly for a shower and nap after a uros island tour. The hotel was wonderful! The woman at the desk was very helpful and arranged a taxi for us also. The room was clean and the shower was hot. They had coca tea and coffee available as well! I highly recommend this hotel! ##### Victoria Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Rene 4 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great reception staff! Helped me with a problem- so kind!! ##### Rene Stayed 1 night in Dec 2022 ### 6/10 Okay #### Verified traveller 30 Jul 2024 Liked: Cleanliness #### OK choice A basic hotel. Met my needs for one night. Breakfast was lacking. ##### Verified traveller Stayed 1 night in Jul 2024 ### 2/10 Terrible #### thai 17 Feb 2025 Disliked: Property conditions & facilities, room comfort Joel no heat , no hair dry ,towel dirty ##### thai Stayed 1 night in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels in Coventry City Centre](https://www.expedia.co.uk/Coventry-City-Centre-Birmingham-Hotels.0-n553248635939576713-0.Travel-Guide-Filter-Hotels) > - [Refugio Amazonas](https://www.expedia.co.uk/Tambopata-Hotels-Refugio-Amazonas.h4208497.Hotel-Information) > - [Hotels in Sperlonga](https://www.expedia.co.uk/Sperlonga-Hotels.d6035036.Travel-Guide-Hotels) > - [Colca Lodge Spa & Hot Springs](https://www.expedia.co.uk/Yanque-Hotels-Colca-Lodge-Spa-Hot-Springs.h4626472.Hotel-Information) > - [Hotel Enai](https://www.expedia.co.uk/Las-Piedras-Hotels-Hotel-Enai.h33967457.Hotel-Information) > - [Sanctuary Lodge, A Belmond Hotel, Machu Picchu](https://www.expedia.co.uk/Machu-Picchu-Hotels-Sanctuary-Lodge.h971990.Hotel-Information) > - [Wifala Harmony Hotel](https://www.expedia.co.uk/Cusco-Hotels-Wifala-Harmony-Hotel.h37301206.Hotel-Information) > - [Heritage Park 64](https://www.expedia.co.uk/Narberth-Hotels-Heritage-Park-64.h49832613.Hotel-Information) > - [Hotel Paracas, a Luxury Collection Resort, Paracas](https://www.expedia.co.uk/Pisco-Hotels-Hotel-Paracas.h3099729.Hotel-Information) > - [5 Star Hotels in Chennai](https://www.expedia.co.uk/5Star-Chennai-Hotels.s50-0-d181449.Travel-Guide-Filter-Hotels) > - [Las Casitas, A Belmond Hotel, Colca Canyon](https://www.expedia.co.uk/Yanque-Hotels-Las-Casitas.h1861613.Hotel-Information) > - [Inkaterra Reserva Amazonica](https://www.expedia.co.uk/Las-Piedras-Hotels-Inkaterra-Reserva-Amazonica.h894833.Hotel-Information) > - [Hotel Mabey Urubamba](https://www.expedia.co.uk/Urubamba-Hotels-Hotel-Mabey-Urubamba.h5484357.Hotel-Information) > - [Apart Hotel Casa Morey](https://www.expedia.co.uk/Iquitos-Hotels-Casa-Morey-Hotel.h12481012.Hotel-Information) ### Flights > - [Flights from Christchurch (BOH) to Ballasalla (IOM)](https://www.expedia.co.uk/lp/flights/boh/iom/bournemouth-to-isle-of-man) > - [Flights from Paisley (GLA) to Freeland (MBS)](https://www.expedia.co.uk/lp/flights/gla/mbs/glasgow-to-saginaw) > - [Flights from Newcastle-upon-Tyne (NCL) to Holyhead (VLY)](https://www.expedia.co.uk/lp/flights/ncl/vly/newcastle-to-anglesey) > - [KLM Schiphol (AMS) to Hounslow (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/klm-from-schiphol-to-heathrow/kl/ams/lhr) > - [Flights from Edinburgh (EDI) to Dhaka (DAC)](https://www.expedia.co.uk/lp/flights/edi/dac/edinburgh-to-dhaka) ### Cars ### Activities > - [Things to do in Dhaka](https://www.expedia.co.uk/Things-To-Do-In-Dhaka.d973.Travel-Guide-Activities) > - [Things to do in Torre del Mar](https://www.expedia.co.uk/Things-To-Do-In-Torre-Del-Mar.d602053.Travel-Guide-Activities) > - [Things to do in Playa Flamenca](https://www.expedia.co.uk/Things-To-Do-In-Playa-Flamenca.d3000470598.Travel-Guide-Activities) ### Packages > - [Doune Castle](https://www.expedia.co.uk/Doune-Castle-Doune.d6088373.Attraction) ### General ---