Title: Hotel Balsa Inn Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Balsa Inn Hotel with free breakfast, near Lake Titicaca ![Street view](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/6d3df6b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Street view](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/6fa77607.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/49a246f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/6ec97800.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/a0940a84.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Hotel Balsa Inn welcomes travelers with a free breakfast buffet and a daily manager's reception. Las Totoras restaurant offers a relaxing dining option. Enjoy in-room WiFi, luggage storage, express check-out, and assistance from multilingual staff. 8.4 Very good ## Popular amenities - - Bar - Room service - 24/7 front desk - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5036000&PinnedHotelID=5036000&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Standard Double Room | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/b23ef601.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Private bathroom - 377 sq ft - Sleeps 2 - 1 Double Bed ![View from room](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/38d19b10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Private bathroom - 377 sq ft - Sleeps 2 - 2 Single Beds ![Standard Triple Room | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/997d48e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Private bathroom - 431 sq ft - Sleeps 3 - 3 Single Beds ![Quadruple Room | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/0812c03b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Private bathroom - 334 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/4786ca67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 8.0 Very good 1 review ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Private bathroom - 320 sq ft - Sleeps 1 - 1 Single Bed ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/cbee30b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Triple Room, 1 Bedroom, Accessible ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Down duvet Separate bedroom Premium bedding - 377 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Double Bed ![Deluxe Duplex, 1 King Bed, Accessible | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/a03aa0cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Duplex, 1 King Bed, Accessible ### Highlights Soundproofed Individually decorated Air conditioning Flat-screen TV Pillow menu Premium bedding Down duvet Private bathroom - 323 sq ft - Sleeps 3 - 1 King Bed ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/5896cca0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 1 ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/33c85fa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 322 sq ft - Sleeps 2 ![Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5040000/5036000/5036000/55701389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hotel-Balsa-Inn.h5036000.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLake-Titicaca-Puno-Hotels-Hotel-Balsa-Inn.h5036000.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-15.84170%2C-70.02822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gyrZST7wF34PP6Q46qaUxQr5Z1o=) Cajamarca 555, Puno, Puno, 51 #### What's nearby - Puno Cathedral - 2 min walk - 0.1 miles - Puno Plaza de Armas - 2 min walk - 0.1 miles - Puno Central Market - 5 min walk - 0.3 miles - Pine Park - 7 min walk - 0.4 miles - Puno Port - 20 min walk - 1.1 miles #### Getting around - Puno Station - 11 min walk - Juliaca (JUL-Inca Manco Capac Intl.) - 66 min drive #### Restaurants - ‪La Casona Restaurant - ‬4 min walk - ‪Hotel Hacienda Puno - ‬4 min walk - ‪Mojsa - ‬2 min walk - ‪Ricos Pan - ‬4 min walk - ‪La Hacienda Restaurant - ‬3 min walk ## About this property ### Hotel Balsa Inn Hotel near Lake Titicaca You can look forward to a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe at Hotel Balsa Inn. The on-site restaurant, Las Totoras, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), express check-out and express check-in - Meeting rooms, concierge services and a TV in reception - Luggage storage, a front desk safe and a lift Room features All rooms are individually decorated, and have comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Other amenities include: - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and baths or showers - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/4000000/3180000/3179900/3179873/d522a64c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Conde de Lemos Puno - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 264 reviews £38 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=3179873&PinnedHotelID=3179873&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5460000/5452000/5451909/d3499939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plaza Mayor Hotel Puno - Breakfast included - Free WiFi - Restaurant - Business services 8.2 Very good 67 reviews £22 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5451909&PinnedHotelID=5451909&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves breakfast, lunch and dinner](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239679/59538699.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qelqatani Hotel Puno - Breakfast included - Spa - Parking included - Free WiFi 8.6 Excellent 393 reviews £32 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2239679&PinnedHotelID=2239679&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522112/1c4579d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tierra Viva Puno Plaza Puno - Breakfast included - Free WiFi - Business services - Laundry 9.2 Wonderful 733 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=1522112&PinnedHotelID=1522112&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels](https://images.trvl-media.com/lodging/100000000/99590000/99586200/99586158/174e50ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PUNO TERRA Puno - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 7.2 Good 7 reviews £30 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=99586158&PinnedHotelID=99586158&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4680000/4672900/4672895/701ce023.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL QALASAYA Puno - Breakfast included - Free WiFi - Business services - Laundry 8.2 Very good 76 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=4672895&PinnedHotelID=4672895&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/16000000/15960000/15955400/15955345/1f956186.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mosoq Inn Puno - Breakfast included - Parking included - Free WiFi - Business services 9.4 Exceptional 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=15955345&PinnedHotelID=15955345&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/102000000/101840000/101830700/101830689/212d3dc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Titicaca Hotel Puno - Breakfast included - Spa - Free WiFi - Restaurant 9.0 Wonderful 14 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=101830689&PinnedHotelID=101830689&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Down duvets, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/6000000/5100000/5091200/5091108/db5fc44f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sol Plaza Hotel Puno - Breakfast included - Free WiFi - Business services - Laundry 9.0 Wonderful 151 reviews £38 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=5091108&PinnedHotelID=5091108&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/559500/559461/b7e5221c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Posadas del Inca Lake Titicaca - Puno Puno - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 352 reviews £90 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=559461&PinnedHotelID=559461&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free offsite parking within 3 metres - Street parking available - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 20 km - Train station pick-up shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception ### Restaurants on site - Las Totoras ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 5 floors - Built in 2003 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Individual decor - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Late check-out subject to availability Late check-out fee: PEN 50 Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for PEN 35 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: PEN 90 per vehicle (one-way) - Late check-out fee: PEN 50 (subject to availability) - Rollaway bed fee: PEN 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and window guards Property Registration Number 20406129129 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property Alcohol is not permitted at this property ### Property is also known as Balsa Puno Hotel Balsa Inn Hotel Balsa Inn Puno Hotel Balsa Inn Puno Balsa Puno Hotel Hotel Balsa Inn Puno Puno Hotel Balsa Inn Hotel Hotel Hotel Balsa Inn Balsa Hotel Balsa Inn Puno Hotel Balsa Inn Hotel Hotel Balsa Inn Hotel Puno ## Frequently asked questions ### Is Hotel Balsa Inn pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Balsa Inn? > There is free parking nearby. ### What time is check-in at Hotel Balsa Inn? > Check-in start time: 1:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Balsa Inn? > Checkout is at 10 AM. Late checkout is available for PEN 50 (subject to availability). ### Does Hotel Balsa Inn provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PEN 90 per vehicle applies. ### Where is Hotel Balsa Inn located? > Located in the heart of Puno, this hotel is steps away from San Antonio Church, Puno Cathedral and Puno Plaza de Armas. Casa del Corregidor and Carlos Dreyer Museum are just steps away. Puno Station is 11 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Balsa Inn Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 51 8 - Good 60 6 - Okay 20 4 - Poor 4 2 - Terrible 2 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### MARTIN 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### MARTIN Stayed 2 nights in May 2024 ### 10/10 Excellent #### Corey 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice. ##### Corey Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Ilan 3 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great value for what you pay. Clean and decent breakfast. You cannot get more for the price. ##### Ilan Stayed 1 night in Jun 2023 ### 8/10 Good #### Myungjong 2 Mar 2025 Liked: Cleanliness, staff & service Seem ok but no air conditioner and the water was shut down in the morning. ##### Myungjong Stayed 1 night in Jan 2025 ### 10/10 Excellent #### shi-yu 12 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### shi-yu Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Marie-Ginette 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tout est parfait ##### Marie-Ginette Stayed 1 night in Oct 2025 ### 8/10 Good #### Susanne 16 Oct 2025 Liked: Cleanliness, staff & service Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich. ##### Susanne Stayed 1 night in Oct 2025 ### 8/10 Good #### Merly 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel, staff were nice and accommodating ##### Merly Stayed 1 night in Sep 2025 ### 4/10 Poor #### nisha 22 Aug 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters. ##### nisha Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Silvia 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was excellent, quiet place close to everything ##### Silvia Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Roxanna 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien. ##### Roxanna Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Jazmin 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fácil acceso a la plaza de armas de Puno, habitación espaciosa ##### Jazmin Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Verified traveller 29 Dec 2023 Liked: Cleanliness, staff & service, room comfort Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade. ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### freddy 15 Nov 2023 Liked: Cleanliness Ok ##### freddy Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### María Luisa 13 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia en balsas Inn Muy atentos, desayuno muy bueno ##### María Luisa Stayed 3 nights in Nov 2023 ### 8/10 Good #### Deborah 19 Jul 2023 As expected for the price and decent location for the central plaza and port. We had arranged an early check in for 7am, and arrived a bit earlier, but were able to access our room. Decent sized twin beds. Room was a bit dated and the only window was out into the main corridor so couldn't really have the curtain open. Generally seemed clean, but the floor was a bit grubby. We had to leave early in the morning before breakfast, but they kindly arranged a breakfast for us to takeaway. ##### Deborah Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Sergio 29 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel sencillo, pero limpio y cómodo Muy buen servicio y colaboración del personal de recepcion ##### Sergio Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Yu 12 Sept 2022 Liked: Cleanliness, amenities Disliked: Staff & service Terrible experience with their brokered taxi service. We ordered private taxi service from JUL airport to Puno via the hotel. We waited at the arrival gate until we were the last passengers left and the driver never showed us. I called the hotel multiple times, they either couldn't understand my questions in English, or deliberately led me wait without giving any response. We finally decided to take the shared van and I left a message to the hotel on Expedia where I did the booking, and the hotel staff never checked my message (not read) even after our checkout. Our check-in was also not very smooth. They couldn't find the key to our room and after 5 min of futile search had to give us another one. Our room is really weird, there is no ventilation fan in bathroom so it had a small window/opening towards outside. Except in our room it that opening was to the corridor! That raised some privacy concerns. Buffet breakfast is fairly basic but for this price no complaints. Overall I just can’t recommend a hotel that can’t keep up its promises/services especially when it was mostly relied upon. ##### Yu Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### LYDIA 17 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermosa habitación. El hotel muy bien, como recién remodelado igual la habitación. Cómoda , espacio suficiente, calefacción y vista maravillosa a la montaña. ##### LYDIA Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Bonnie 18 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hot and powerful shower Read the review by a Japanese traveler, he was right, this hotel has powerful hot water shower. Only block away from the main square. Lots of restaurants and at least four ice cream shops! ##### Bonnie Stayed 1 night in Apr 2022 ### 6/10 Okay #### Verified traveller 12 Feb 2020 Liked: Cleanliness aaaaaaaaaaaaa aaaaaaaaaaaaa aaaaaaaaaaaaa aaaaaaaaaaaaa ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Ramesh 6 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### worth it good hotel, but compact rooms. very close to main area. ##### Ramesh Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller 27 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### シャワーが最高！ 部屋はすごい広いわけではないけど、この価格にしては十分な広さだと思います。 全体的に古い感じはしますが、とても清潔に保たれてます。部屋には小さい机とイス、荷物を置く台があります。暖房は小型ながらパワフルで十分に部屋が暖まります。 何よりも感動したのがシャワーの温度と水圧です。熱くて気持ちのいいシャワーを浴びる事ができました。スペースも若干広めで、水はけも良かったです。ただシャワーを浴びた後の足用のマットというかタオルがなかったです。 WI-FIは最初は調子が悪かったけど、レセプションにその事を言ったらいきなり良くなりました。 スタッフも皆さん愛想が良く、とてもフレンドリーでした。レセプションには英語が話せるスタッフがいます。 朝食はパン、シリアル、フルーツ、スクランブルエッグなど一般的なものが用意されてました。 エレベーターがあるので大きな荷物を持ってる場合は便利だと思います。 立地はアルマス広場から５分ほど。レストランやツアー会社がある繁華街もその先にあります。 日中は問題ないけど、夜10時以降は周辺の治安が悪くなるそうです。 ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Paulo Mateus 27 Jun 2019 Liked: Cleanliness, staff & service Hotel limpo, bem localizado e pessoal educado, mas as paredes são finas como papel e é possível ouvir os outros hóspedes cochichando. ##### Paulo Mateus Stayed 1 night in Jun 2019 ### 10/10 Excellent #### JOSE SERGIO 19 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Hotel situado perto da Plaza de armas, estacionamento perto do hotel, no hotel não tem estacionamento próprio. Quartos e banho bom. Atendimento atenciosos. café da manhã. ##### JOSE SERGIO Stayed 1 night in May 2019 ## Expedia's Latest Trends ### Hotels > [El Albergue Ollantaytambo](https://www.expedia.co.uk/Ollantaytambo-Hotels-El-Albergue-Ollantaytambo.h4482143.Hotel-Information) > > [The Newel Acropolis](https://www.expedia.co.uk/Athens-Hotels-Hydria-Boutique-Suites-By-Athens-Stay.h56624647.Hotel-Information) > > [Wedding Hotels in Agadir](https://www.expedia.co.uk/Agadir-Hotels-Wedding-Hotel.0-0-d305-tWeddingHotel.Travel-Guide-Filter-Hotels) > > [Hotel Victoria & Iside Spa](https://www.expedia.co.uk/Turin-Hotels-Hotel-Victoria-Iside-Spa.h30373045.Hotel-Information) > > [The White Horse Inn](https://www.expedia.co.uk/Eye-Hotels-The-White-Horse-Inn.h2764467.Hotel-Information) > > [Hyatt Regency Huntington Beach Resort and Spa](https://www.expedia.co.uk/Huntington-Beach-Hotels-Hyatt-Regency-Huntington-Beach-Resort-And-Spa.h890502.Hotel-Information) > > [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > > [Shoreditch Inn](https://www.expedia.co.uk/London-Hotels-Shoreditch-Inn.h11570143.Hotel-Information) > > [Home2Book The Heights Los Cristianos, Pool](https://www.expedia.co.uk/Arona-Hotels-Home2Book-The-Heights-Los-Cristianos.h61498800.Hotel-Information) > > [Haymarket Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-Haymarket-Hotel.h900711.Hotel-Information) > > [All-Inclusive Hotels in South Ari Atoll](https://www.expedia.co.uk/Destinations-In-South-Ari-Atoll-All-Inclusive-Hotel.0-0-d6051092-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Sanctuary Lodge, A Belmond Hotel, Machu Picchu](https://www.expedia.co.uk/Machu-Picchu-Hotels-Sanctuary-Lodge.h971990.Hotel-Information) > > [5 Star Hotels in Algarve](https://www.expedia.co.uk/5Star-Algarve-Hotels.s50-0-d182215.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Burgas (BOJ) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/boj/gla/bourgas-to-glasgow) > > [Flights from Kathmandu (KTM) to Marmagao (GOI)](https://www.expedia.co.uk/lp/flights/ktm/goi/kathmandu-to-goa) > > [Qatar Airways Nairobi (NBO) to London (LHR) flights](https://www.expedia.co.uk/lp/flight-routes/qatar-airways-from-jomo-kenyatta-intl-to-heathrow/qr/nbo/lhr) > > [Flights from Manchester (MAN) to Perpignan (PGF)](https://www.expedia.co.uk/lp/flights/man/pgf/manchester-to-perpignan) > > [Flights from Southampton (SOU) to Carlisle (CAX)](https://www.expedia.co.uk/lp/flights/sou/cax/southampton-to-carlisle) > > [Flights from Manchester (MAN) to Florence (CVG)](https://www.expedia.co.uk/lp/flights/man/cvg/manchester-to-cincinnati) > > [Virgin Atlantic London (LHR) to Vancouver (YVR) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-heathrow-to-vancouver-intl/vs/lhr/yvr) > > [Flights from London (LHR) to Sepang (KUL)](https://www.expedia.co.uk/lp/flights/lhr/kul/london-to-kuala-lumpur) ### Cars > [Car hire in Sal](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Sal.d3164.Car-Hire-Guide) ### Packages > [Sacred Heart Church](https://www.expedia.co.uk/Sacred-Heart-Church-Omagh.d6086733.Attraction) > > [Marina de Lagos](https://www.expedia.co.uk/Marina-De-Lagos-Marina-de-Lagos.d6156501.Attraction) > > [Guyana Holidays](https://www.expedia.co.uk/Guyana.d74.Holidays-City-Breaks) > > [Larnaka Medieval Castle](https://www.expedia.co.uk/Larnaka-Medieval-Castle-Larnaca-City-Centre.d6243744.Attraction) > > [Chatsworth House](https://www.expedia.co.uk/Chatsworth-House-Bakewell.d6087699.Attraction) > > [Tolpuddle Martyrs Museum](https://www.expedia.co.uk/Tolpuddle-Martyrs-Museum-Dorchester.d553248621555875041.Attraction) ### General > [Visit Landshut](https://www.expedia.co.uk/Landshut.dx5441) > > [Visit Downtown Orlando](https://www.expedia.co.uk/Orlando-Downtown-Orlando.dx800087)