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"We loved it! The cabin was the perfect mix of cozy and rustic, while being very clean and up-to-date. We loved getting the breakfast and having a view of the volcano. Christian was incredibly helpful to us in figuring out our plans. We were sad to leave and definitely recommend."

"The staff was professional and friendly, and even consulted me with excursions. The breakfast was relatively generous. The place is really close to the main street so there are a lot of restaurants, bars and places to go out nearby."

"Staff is very supportive. The breakfast is organized by shifts. The rooms were clean, with new towels every day. There's free parking and the hotel is close to downtown, just few minutes walk. Very nice experience "

"Clean room. Rustic setting with beautiful surroundings. Great water pressure in the hotel portion. Staff responded promptly to WhatsApp messages. Not too far (30 minutes drive) from the town of Pucon. I would have liked to have had access to a kettle to make my own coffee and tea in my hotel room (they had these in the cabins) and an iron to press my own clothing as this was a wedding event. I did use the hotel laundry services to re: press my suit and shirt and they did a great job for $10. The daily breakfast was wonderful and gave us a great start to our day. We did eat one meal there outside of breakfast but it definitely was not as good as the food cooked for the evening of the wedding. We're just not sure if the wedding food was cooked by outside vendors. All we saw was someone BBQing meats, which were delicious. So in summary, if you are backpacking or like to stay in a more remote and rustic location, this would be perfect for you. There are cabins, hot tubs and a pool so it would be great for large groups. The grounds are beautiful and the cows and llamas gave everyone a giggle. If you need modern conveniences, faster WiFi, in room conveniences then maybe staying at a different location would be better for you. "

"The cabin is nice the host very nice. No bathroom towel it’s was very cold At Night and there was a fire place box. With only 3 Logs that were Too big To light with out kindling. Maybe a bit more attention to detail. I would stay again. "

"Beautiful setting, gracious hosts, wonderful cabaña. We stayed two nights and would have stayed longer but they are popular in summer. We chose a hot tub session which requires a multi hour setup and additional charge. The location is remote and necessitates a car. "

"Truly amazing hotel. Staff/Food/Trips can't be criticised. Hotel helped me to arrange a trip to climb Villarica Volcano. The guides they use to climb the volcano are top notch also"

"Beautiful lodge with very helpful staff. "