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"Cleanliness "

"Great"

"This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help. One of the managers actually told me that they were not listed on Expedia and someone else must have created a fake listing and my reservation was not paid for. The night before I left they finally got in touch with one who had created the Expedia listing and confirmed my reservation was valid. The hotel itself isn't bad, the road to get there is really bad. The surroundings are beautiful as it sits right on Lake Bosomtwi. But this experience soured my stay. This was horrible coordination on their part. They need to do better. I don't blame the on-site staff, I blame the management who failed to communicate things with their staff. "

"The hotel is very clean with a good air conditioning. The restaurant on site had good food and everyone was very friendly and helpful."

"Room was spacious and clean. Staff was very professional and polite. Breakfast was excellent giving two different options; English breakfast or rice Didn't really use the pool Overall great experience My go to when visiting Kumasi"

"I declined sleeping at this premise because the room was full of molds so i requested for a different room but the Agent declined "

"I did not stay in the apartment. After paying $25.21, I got to the hotel only to know that it was full and I had to find an alternative. I’m still awaiting my full refund"