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Overview of The George

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Studio (Breakfast for one)

5/5 guest room rating
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room (Breakfast for one)

No guest room rating
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Executive Room

5/5 guest room rating
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Penthouse, 1 Bedroom

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Suite (Breakfast for one)

5/5 guest room rating
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Penthouse, 2 Bedrooms

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 21 out of 34 reviews
5 - Excellent 62%
Rating 4 - Good. 8 out of 34 reviews
4 - Good 24%
Rating 3 - Okay. 4 out of 34 reviews
3 - Okay 12%
Rating 2 - Poor. 0 out of 34 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 34 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2020

1/5 Terrible

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This hotel is clean, and everything works. However, the services provided by staff is extremely poor. I would not recommend that anyone stay here except you simply want to throw money away. For a hotel this expensive, you will experience the worst service imaginable. Be warned. There are other hotels, way cheaper, equally clean, bigger and still provide a more intimate, boutique feel than this place. This service is so bad that you will definitely regret staying here. Just imagine a more than 2 hr late check in after a long travel, imagine a room you booked is said to be unavailable and then becomes available all of a sudden, imagine seating at the restaurant for 45 mins before someone even attends to you, imagine asking for a menu and it takes another 30 mins to take your order. Imagine ordering for one thing and getting another. Also imagine being at the pool side for hours and no one attends to you. Now don’t ever think of having an event here. The assistant manager Mr Tony is horrible- cares more about money than your experience and memories. Am sure Mr. George meant well when he opened the hotel and wanted a certain type of experience for his guest and I think he genuinely wants his guest to get d best service. But I think he needs to send decoys to spend time at the hotel, I think he’d be blown away that his guest don’t even get a A 1* service
Stayed 3 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service of the staff was extremely slow and disappointing- and this ran across different sections of the hotel. From the front desk staff (when requesting for something) to the staff by the pool (often had to order/ask for things multiple times as they would not have placed order when requested)
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The George is an oasis which makes you feel like you aren’t in the busy and dusty city!
Stayed 3 nights in Dec 2019

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is very nice. But considering it's in Africa
Stayed 1 night in Nov 2019

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