Title: Hacienda Sepulveda Hotel & SPA Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hacienda Sepulveda Hotel & SPA ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/c6fcb854.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/c10a3a1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/96156e0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/20182c90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/adeb22c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury 9.2 ### Wonderful ### Serene escape near lush gardens Surrounded by lush gardens and elegant terraces, this hotel offers a serene escape near Lagos de Moreno Fair. Unwind with a spa treatment, enjoy local cuisine at Mamalena Restaurant, or explore with horseback riding and mountain biking adventures. ## Popular amenities - - Bar - Pool - Room service - Housekeeping - Parking included £92 includes taxes & fees 30 Nov - 1 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=969846&PinnedHotelID=969846&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/9fa1e48d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - Sleeps 2 ![Junior Suite, Private Bathroom, Courtyard Area | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/018612d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Private Bathroom, Courtyard Area ### Highlights Individually furnished HDTV Down duvet Separate bedroom Blackout curtains Premium bedding Private bathroom Designer toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Master suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/5b2afd8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master suite ### Highlights Individually furnished Fireplace HDTV Separate bedroom Premium bedding Down duvet Blackout curtains Bathrobes - 344 sq ft - Sleeps 3 - 2 King Beds and 1 Single Sofa Bed OR 1 Single Sofa Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/324e00e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 269 sq ft - Sleeps 2 ![Suite, Jetted Tub (Master) | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/1fef6858.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Jetted Tub (Master) ### Highlights Individually furnished HDTV Separate bedroom Premium bedding Down duvet Blackout curtains Jetted bath Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Courtyard Area | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/e70e42d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Courtyard Area 10.0 Exceptional 1 review ### Highlights Individually furnished HDTV Down duvet Separate bedroom Blackout curtains Premium bedding Bathrobes Private bathroom - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/752df0ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.8 Excellent 3 reviews ### Highlights Individually furnished HDTV Separate bedroom Premium bedding Down duvet Blackout curtains Bathrobes Private bathroom - Sleeps 4 - 2 Queen Beds ![Design Suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/6c593df0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite ### Highlights Individually furnished Free cots/infant beds HDTV Separate bedroom Blackout curtains Premium bedding Down duvet Bathrobes - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ![Design Suite | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/337c6549.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite ### Highlights Individually furnished Fireplace HDTV Down duvet Separate bedroom Blackout curtains Premium bedding Bathrobes - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/d5c87798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 215 sq ft - Sleeps 2 ![1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/1000000/970000/969900/969846/536683ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master - 344 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLagos-De-Moreno-Hotels-Hacienda-Sepulveda-Hotel-SPA.h969846.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLagos-De-Moreno-Hotels-Hacienda-Sepulveda-Hotel-SPA.h969846.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.42071%2C-101.90544&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cr3Tl2DXvNgU3SA-KoQARHMrXZU=) Carretera Lagos-El Puesto, Sepulveda, Lagos de Moreno, JAL, 47515 #### What's nearby - Pedro Moreno Stadium - 13 min drive - 6.0 miles - Centro Universitario de los Lagos (CULAGOS) - 16 min drive - 6.9 miles - Lagos de Moreno Fair - 16 min drive - 8.5 miles - Pan American Baseball Stadium - 20 min drive - 10.2 miles - Leon Metropolitan Park - 49 min drive - 31.4 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 75 min drive #### Restaurants - ‪Restaurante Mamalena - ‬1 min walk - ‪Kfc Lagos De Moreno - ‬10 min drive - ‪Restaurante "La Loma - ‬8 min drive - ‪Fonda El Reloj - ‬8 min drive - ‪Gorditas Doña Tere - ‬10 min drive ## About this property ### Hacienda Sepulveda Hotel & SPA Upscale hotel near Lagos de Moreno Fair Located close to Pedro Moreno Stadium and Centro Universitario de los Lagos (CULAGOS), Hacienda Sepulveda Hotel & SPA provides a terrace, a garden and an arcade/games room. Adventurous travellers may like the mountain biking and horse riding at this hotel. Indulge in reflexology, a massage and a facial at El Aventadero, the on-site spa. The on-site local cuisine restaurant, Mamalena Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool - Free self-parking and valet parking - Bike hire, smoke-free property and concierge services - A ballroom, wedding services and a billiards/pool table Room features All rooms are individually furnished, and have comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with designer toiletries and showers - 29-inch HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and phones ## Similar properties ![Superior Double Room | 2 bedrooms, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/95000000/94720000/94716000/94715907/36c2cab6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Victoria Lagos de Moreno - Breakfast included - Parking included - Free WiFi - Restaurant 9.6 Exceptional 160 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=94715907&PinnedHotelID=94715907&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/58000000/57160000/57153500/57153404/4bbacc94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lagos Inn Lagos de Moreno - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 108 reviews £55 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=57153404&PinnedHotelID=57153404&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/69000000/68220000/68218600/68218524/w4000h2662x0y0-fdd2b62f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Lagos De Moreno Lagos de Moreno - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 242 reviews £68 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=68218524&PinnedHotelID=68218524&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5810000/5800700/5800654/w757h471x0y3-f72599a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scala Hotel Lagos de Moreno - Parking included - Free WiFi - Air conditioning - Business services 8.4 Very good 132 reviews £45 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5800654&PinnedHotelID=5800654&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/91000000/90310000/90303600/90303504/8164a7ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ZEGEN HOTELES Lagos de Moreno - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 28 reviews £74 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=90303504&PinnedHotelID=90303504&HadPinnedHotel=true®ionId=-1&adults=2) ![Heated floors](https://images.trvl-media.com/lodging/84000000/83530000/83520700/83520657/232396c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casa Damiana Lagos de Moreno - Breakfast included - Spa - Free WiFi - Restaurant 8.6 Excellent 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=83520657&PinnedHotelID=83520657&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/84000000/83530000/83521800/83521724/c13c6cf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Madera Lagos de Moreno - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=83521724&PinnedHotelID=83521724&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10960000/10950500/10950488/dd516b2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Real Lagos de Moreno - Parking included - Free WiFi - Air conditioning - Laundry 7.2 Good 47 reviews £46 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=10950488&PinnedHotelID=10950488&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/11000000/10960000/10950500/10950483/9e4a886d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arribo Lagos de Moreno - Parking included - Free WiFi - Air conditioning - Business services 7.8 Good 54 reviews £44 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=10950483&PinnedHotelID=10950483&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/16000000/15910000/15901400/15901321/fb4f9606.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Grande Lagos Lagos de Moreno - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=15901321&PinnedHotelID=15901321&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle on request - Free self parking on site - Free valet parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Mamalena Restaurant ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Full-service spa - Hiking/biking trails - Horseback riding/rentals - Library - Mountain biking - Outdoor pool - Sauna - Steam room ### Family friendly - Arcade/game room - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre (3,552 square foot of space) - Meeting room ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Reflexology - Sauna - Steam room ### Accessibility - No lift ### More - 2 buildings - 2 floors - Ballroom - Banquet hall - Built in 1684 - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 29-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 5 per cent of room rate We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Pool access available from 9 AM to 8 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hacienda Hotel Sepulveda Hacienda Sepulveda Hacienda Sepulveda Hotel Hacienda Sepulveda Hotel Lagos de Moreno Hacienda Sepulveda Lagos de Moreno Hotel Hacienda Sepulveda Sepulveda Hacienda Hostal Hacienda Sepulveda Hotel Lagos De Moreno Hacienda Sepulveda & Spa Hacienda Sepulveda Hotel & SPA Hotel Hacienda Sepulveda Hotel & SPA Lagos de Moreno Hacienda Sepulveda Hotel & SPA Hotel Lagos de Moreno ## Frequently asked questions ### Does Hacienda Sepulveda Hotel & SPA have a pool? > Yes, this property has an outdoor pool. Pool access is from 9 AM to 8 PM. ### How much does it cost to stay at Hacienda Sepulveda Hotel & SPA? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Hacienda Sepulveda Hotel & SPA on 30 Nov 2025 start from £91.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lagos-De-Moreno-Hotels-Hacienda-Sepulveda-Hotel-SPA.h969846.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hacienda Sepulveda Hotel & SPA pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hacienda Sepulveda Hotel & SPA? > Self-parking and valet parking are free at this property. ### What time is check-in at Hacienda Sepulveda Hotel & SPA? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at Hacienda Sepulveda Hotel & SPA? > Checkout is at noon. ### Where is Hacienda Sepulveda Hotel & SPA located? > Situated in a rural location, this spa hotel is within 9 mi (15 km) of Pedro Moreno Stadium, Centro Universitario de los Lagos (CULAGOS) and Lagos de Moreno Fair. Pan American Baseball Stadium is 9.6 mi (15.4 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hacienda Sepulveda Hotel & SPA Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 114 8 - Good 42 6 - Okay 8 4 - Poor 5 2 - Terrible 3 ### 10/10 Excellent #### Lucia 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great and relaxing. The rooms are super cute and they transport you back in time. Staff was very friendly. Spa massage was great! Food was delicious! ![](https://a.travel-assets.com/ugc/hotel-reviews/0aaf969c-0df2-4ab2-872d-e532ee115c38-1755109949308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d1b7ebe-e08c-49ef-af2f-48ac80c78af0-1755109951070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65afbd67-1b46-45ea-8165-e3472652f82c-1755109951357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7cb82eb-419e-4be2-bbef-2529ee3cf310-1755109953199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lucia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lucia 27 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, beautiful hotel ##### Lucia Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Felipe de la Cerda 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay, this wasn't our first time here, Alejandro at the Alipuz bar was great and helpful, front desk personnel super friendly, we love the place. ##### Felipe de la Cerda Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Ricardo 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect ##### Ricardo Stayed 1 night in Apr 2025 ### 8/10 Good #### Maria 22 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was inductive to rest and relax ##### Maria Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Manish 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is exceptional - a heritage propert more than 400yeras old ( guessing by the architecture). It is just the property is away and in the middle of nowhere. ##### Manish Stayed 3 nights in Oct 2024 ### 8/10 Good #### Mar Y Sol 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa area is super cold during winter time and overly crowded ##### Mar Y Sol Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Golo 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Golo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Hugo 19 Jul 2025 Liked: Amenities Bike didnt like me. Brakes are broken ##### Hugo Stayed 1 night in Jul 2025 ### 8/10 Good #### Roxanne 1 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location and an incredible space! Excellent customer service. The sounds of the peacocks and birds chirping is the only noise here — incredibly serene. We visited during the weekdays so book your trip during non peak times to enjoy the calm and peacefulness of this luxury spa. ##### Roxanne Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Alberto 29 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### More spectacular than photos show!! This was a spontaneous trip ,traveling with my elderly father . It was amazing to see this Hacienda plus the amazing food drinks and spa . It was tough for him to see everything gravel and cobble stone but non the less it was beyond spectacular. A must see and visit . The front staff ( gentleman) was so informative. I will be back for more time in this gem of a place. ##### Alberto Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Elsa 22 Nov 2025 Liked: Cleanliness, property conditions & facilities Wonderful ![](https://a.travel-assets.com/ugc/hotel-reviews/ba07908d-d1ce-4a4f-8527-f8ef99d1a471-1763847761139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elsa Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mario David 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal fue muy amable y la habitación estaba excelente ##### Mario David Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Alejandro Daniel 16 Oct 2025 Disliked: Cleanliness, staff & service El espa muy bueno Lo demás deja de qué hablar ##### Alejandro Daniel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Arturo 19 Sept 2025 Liked: Amenities, property conditions & facilities Bonito por su naturaleza Tranquilidad, relax ##### Arturo Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### samantha 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito, instalaciones bien, alimentos ricos en su restaurante y las instalaciones es un fucion antiguo con moderno, naturaleza alrededor que permite relajarse ##### samantha Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Gabriela Maria 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito, y el servicio de maravilla. Lo único es que tenían tanta gente que nuestra habitación no estaba totalmente preparada, y encontramos un área aún sin recoger la basura íntima femenina, lo cual fue arreglado después de solicitarlo en recepción. Fuera de eso, muy muy bien. ##### Gabriela Maria Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fernando 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exclente lugar para descansar y despejarse de la ciudad, es muy tranquilo. ##### Fernando Stayed 1 night in May 2025 ### 10/10 Excellent #### Sabina 26 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Toda la estancia fue excelente ##### Sabina Stayed 1 night in Jan 2025 ### 8/10 Good #### mario 28 Oct 2024 Liked: Cleanliness, staff & service, amenities en general muy bien instalaciones el costgo es muy alto para los servicios. ##### mario Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Ana María 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me hubiera gustado que hubiera tele en el cuarto aparte de la de la salita ##### Ana María Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Agustin 25 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Agustin Stayed 1 night in May 2024 ### 10/10 Excellent #### Martha eugenia garcia 25 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo es un lugar hermoso lleno de paz y magia ##### Martha eugenia garcia Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Clau 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente!!! la atención y el servicio de lujo. El personal muy atento y amable y las instalaciones increíbles. Cuidan cada detalle. Muchas gracias ##### Clau Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Ana Paola 29 Jun 2024 Liked: Cleanliness, staff & service Disliked: Room comfort No cuentan con A/C en las habitaciones, pasar calor en un hotel SPA donde vas a descansar me parece terrible, la televisión muy pequeña, no le invierten en comodidad para el huésped… El bufete de desayuno terrible, preferimos regresarnos antes. ##### Ana Paola Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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