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"Best hotel experience ever & we’ve stayed in a lot of amazing hotels. Staff was exceptionally caring, spa was included, food with tremendous and location was excellent. Lugano is the most beautiful place in the world."

"N/a"

"Très bien ."

"You cant beat the location of this hotel, right next ro the train and boat station, right next to Piazza de Duomo and all the shops and restaurants. Just walk out and you are on the waterfront! Breakfast is great, staff are lovely and most of the hotel has been refurbished and is looking great! Some areas I imagine are still needing to be done, but does not spoil the stay. The room is large and the bathroom is clean and fresh (massive bathtub, the shower space is a little small, but again absolutely fine). We loved our stay here and recommend it 100%!"

"Great location, get a lake view if possible. Parking is not site but a 5min walk at the palace hotel"

"Carpets could use a cleaning "

"Outstanding experience. Beautiful classic hotel. The view is stunning. The restaurant is one of the best in Lake Como. The staff is way above the average regarding attention and kindness. Special thanks to Mattia who went above and beyond to make our stay even more special. Very few hotels have the service they provided. Can’t wait to go back ! "

" bartender was great"

"Everything was awesome"