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Mercure La Rochelle Vieux Port Sud Hotel

Photo gallery for Mercure La Rochelle Vieux Port Sud Hotel

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Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Mercure La Rochelle Vieux Port Sud Hotel

UNESCO Sustainable Travel Pledge

Mercure La Rochelle Vieux Port Sud Hotel

4 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Quai Louis Prunier, La Rochelle, Charente-Maritime

Explore the area

  • Popular LocationVieux Port7 min walk
  • Popular LocationPorte de la Grosse Horloge9 min walk
  • Popular LocationLa Rochelle Hotel de Ville10 min walk
  • AirportLa Rochelle (LRH-La Rochelle - Ile de Re)10 min drive

Choose dates to view prices

About this area

La Rochelle

Located in La Rochelle, Mercure La Rochelle Vieux Port Sud Hotel is connected to the convention centre. Vieux Port and Port des Minimes are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Minimes Beach. Musee de la Marine and Maritime Museum are also worth visiting. Power boating and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests appreciate the hotel's location for the nightlife and sightseeing.

What's nearby

  • L'Espace Encan de La Rochelle - 2 min walk
  • Maritime Museum - 5 min walk
  • Vieux Port - 7 min walk
  • Porte de la Grosse Horloge - 9 min walk
  • La Rochelle Hotel de Ville - 10 min walk

Restaurants

  • OCEANIDE — 1 min walk
  • O'ZEN - 4 min walk
  • La Fabrique A Burgers - 5 min walk
  • Le comptoir de Walter - 5 min walk
  • Prao Café - 5 min walk

Getting around

  • La Rochelle Station - 5 min walk
  • La Rochelle (LRH-La Rochelle - Ile de Re) - 10 min drive

About this property

Mercure La Rochelle Vieux Port Sud Hotel

4-star eco-friendly hotel connected to the convention centre in La Rochelle City Centre
A marina, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. All 123 soundproofed rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include minibars and room service.
Mercure La Rochelle Vieux Port Sud Hotel offers 123 forms of air-conditioned accommodation with minibars and a safe. Select Comfort beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This La Rochelle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for dinner
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Marina on site
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats welcome
1 per room (up to 44 lbs/20 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Rochelle Vieux Port
Mercure Vieux
Mercure Vieux Hotel
Mercure Vieux Hotel Rochelle Port
Mercure La Rochelle Vieux Port Sud Hotel La Rochelle
Mercure Rochelle Vieux Port Sud Hotel
Mercure Vieux Port Sud Hotel
Mercure Rochelle Vieux Port Sud
Mercure Vieux Port Sud
Mercure La Rochelle Vieux Port
Mercure La Rochelle Vieux Port Sud
Mercure La Rochelle Vieux Sud
Mercure La Rochelle Vieux Port Sud Hotel Hotel
Mercure La Rochelle Vieux Port Sud Hotel La Rochelle
Mercure La Rochelle Vieux Port Sud Hotel Hotel La Rochelle

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 139 out of 394 reviews
5 - Excellent 35%
Rating 4 - Good. 185 out of 394 reviews
4 - Good 47%
Rating 3 - Okay. 53 out of 394 reviews
3 - Okay 13%
Rating 2 - Poor. 15 out of 394 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 394 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very efficient but tiny, reminiscent of a cruise ship size room.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in every way
We chose this hotel because of its on site parking but it provided much more than that. Location is excellent overlooking the port. The service really good and the breakfast better than expected. Will return
Stayed 3 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/5 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Dissappointed
The hotel is well placed to walk into central La Rochelle and has plenty of parking. Whether it is policy for Hotel.com bookings to be given a top floor room at maximum distance from the lifts I do not know but it was not an encouraging start. After we had unpacked we tried to have a shower. The control for the water was loose and lifted totally from the side of the bath and we could not obtain any water from the bath. The receptionist came to the room and managed to get the shower to work something I was subsequently unable to achieve. We were offered another room but we were only staying one night and did not want the hassle.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020