Title: Grand Plaza La Paz Hotel & Suites Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=2005&destination=La+Paz%2C+Baja+California+Sur%2C+Mexico&selected=28381&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Plaza La Paz Hotel & Suites Families enjoy waterfront tranquility at this retreat where mornings start with breakfast before guests head to racquetball courts or relax poolside ## Photo gallery for Grand Plaza La Paz Hotel & Suites ![Outdoor pool - Grand Plaza La Paz Hotel & Suites (La Paz)](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/b5c56beb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast served - Grand Plaza La Paz Hotel & Suites (La Paz)](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/6350f364.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Plaza La Paz Hotel & Suites (La Paz)](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/ad237432.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, coffee/tea maker - Grand Plaza La Paz Hotel & Suites (La Paz)](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/4b7a2a5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Grand Plaza La Paz Hotel & Suites (La Paz)](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/8c11f162.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Plaza La Paz Hotel & Suites overlooks the marina, offering an upscale experience for families and adventure enthusiasts. Visitors can rejuvenate at the spa, sip cocktails at the swim-up bar, or relax with coffee in the garden café. ## Reviews 6.8 ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Junior Room ![Junior Room | In-room safe, blackout curtains, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/4a2d3bb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room - Ocean view - Sleeps 2 - 1 King Bed ### Junior Room - Ocean view - Sleeps 4 - 2 King Beds ### View all photos for Double Room ![Double Room | In-room safe, blackout curtains, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/2c0af2f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Sleeps 4 - 2 Double Beds ### View all photos for Dorado Suite ![Dorado Suite | In-room safe, blackout curtains, iron/ironing board, WiFi](https://images.trvl-media.com/lodging/1000000/30000/28400/28381/ba16fe4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Dorado Suite - Ocean view - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLa-Paz-Hotels-Grand-Plaza-La-Paz-Hotel-And-Suites.h28381.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLa-Paz-Hotels-Grand-Plaza-La-Paz-Hotel-And-Suites.h28381.Hotel-Information) ## About the area La Paz is home to Grand Plaza La Paz Hotel & Suites. La Paz Theater and Whale Museum are cultural highlights, and some of the area's activities can be experienced at Marina Cortez and Baja Ferries Pichilingue. Travelling with kids? Consider Professor Jesus Castro Agundez Cultural Center, or check out an event or a game at Guaycura Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. [Visit our La Paz travel guide](https://www.expedia.co.uk/La-Paz.dx2005) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.12374%2C-110.34947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LiKAOaPBgb7rGwF1M0gq7qbMHjo=) 1 Lote A Marina Norte Fidepaz, La Paz, BCS, 23090 ### What's nearby - ![Dove of Peace Monument](https://images.trvl-media.com/place/6269510/55480950-c215-4284-8e2f-a3450688bbe0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dove of Peace Monument 2 min drive \- 1.5 miles - ![Malecon La Paz](https://images.trvl-media.com/place/553248621532630317/641386a1-9a68-43d6-a1c8-18e12b1e3a87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Malecon La Paz 5 min drive \- 3.4 miles - ![El Coromuel Beach](https://images.trvl-media.com/place/553248634722177654/38a27f2c-fd5c-425e-a5fd-09e3b1fb88f2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Coromuel Beach 11 min drive \- 8.4 miles - Hospital Fidepaz 19 min walk \- 1.0 mile - Hospital General ISSSTE La Paz 2 min drive \- 1.2 miles ### Getting around - La Paz, Baja California Sur (LAP-Manuel Marquez de Leon Intl.) 9 min drive ### Restaurants - Starbucks 3 min drive - Carl's Jr. 3 min drive - Dairy Queen 4 min drive - Kentucky Fried Chicken 3 min drive - Quinta Victoria 4 min drive ## About this property ### Grand Plaza La Paz Hotel & Suites Upscale family-friendly hotel near Malecon La Paz Take advantage of a marina, a swim-up bar and a terrace at Grand Plaza La Paz Hotel & Suites. Adventurous travellers may like the racquetball/squash at this hotel. Take some time to relax at the on-site spa. The on-site restaurant offers breakfast. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool and a children's pool, along with a swim-up bar - Free self-parking - Breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift - Wedding services, motorised watercraft on-site and a front desk safe Room features All 54 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free Internet access and safes. More amenities include: - Bathrooms with shower/bath combinations and hairdryers - Balconies, kitchenettes and fridges ## Similar properties ![Breakfast, lunch, dinner served; sea views ](https://images.trvl-media.com/lodging/1000000/900000/890600/890526/e3f14f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seven Crown La Paz Malecon Zona Comercial - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 1,002 reviews £143 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=890526&PinnedHotelID=890526&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8310000/8301400/8301335/59265d72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott La Paz Baja California Sur La Paz - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.2 Wonderful 1,173 reviews £129 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=8301335&PinnedHotelID=8301335&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/17000/16980/d2539f86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Araiza Palmira Hotel La Paz - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.0 Very good 1,001 reviews £91 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=16980&PinnedHotelID=16980&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/119000000/118740000/118735400/118735309/2a497093.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InHouse Glamping Hotel La Paz Zona Comercial - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 85 reviews £124 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=118735309&PinnedHotelID=118735309&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/30000/28100/28089/47bdee92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Concha Beach Hotel & Club La Paz - On private beach - Pool - Pet-friendly - Kids’ pool 7.4 Good 1,004 reviews £102 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=28089&PinnedHotelID=28089&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, white sand, scuba diving, snorkelling](https://images.trvl-media.com/lodging/4000000/3780000/3773500/3773420/c30b0696.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo La Paz Puerta Cortes by IHG La Paz - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 1,005 reviews £278 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=3773420&PinnedHotelID=3773420&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7370000/7363500/7363463/fe18302f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott La Paz La Paz - Pool - Breakfast included - Parking included - Free Wi-Fi 8.0 Very good 1,000 reviews £116 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7363463&PinnedHotelID=7363463&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6980000/6976900/6976867/3b876e18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Posada Hotel & Beach Club El Manglito - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 645 reviews £159 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=6976867&PinnedHotelID=6976867&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/118000000/117770000/117764800/117764717/9bc0060b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HBlue Malecón Colina del Sol - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 139 reviews £162 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=117764717&PinnedHotelID=117764717&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7790000/7785800/7785775/faf111ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One La Paz Hotel Centro - Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 1,001 reviews £94 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7785775&PinnedHotelID=7785775&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=28381&PinnedHotelID=28381&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28381,890526,8301335,16980,118735309) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Breakfast available for a fee: MXN 140 per person - A bar/lounge - A coffee shop/cafe - A restaurant - A swim-up bar - Coffee and tea in common areas ### Things to do - Children's pool - Full-service spa - Health club - Outdoor pool - Personal motorised watercraft - Playground - Racquetball/squash - Sauna ### Family friendly - Children's pool - In-room babysitting - In-room kitchenette - In-room refrigerator - Laundry facilities - Microwave on request - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden - Marina - Terrace ### Full-service spa - In-room massages - Spa open daily - Spa treatment rooms ### Accessibility - Lift ### More - 3 floors - Banquet hall ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination ### Entertainment - Satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Kitchenette - Limited room service - Microwave on request - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board - Safe ## Policies ### Check-in Check-in time starts at 3:00 PM ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ## Important information ### Optional extras - Breakfast fee: from approximately MXN 140 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Grand Plaza La Paz Grand Plaza La Paz Hotel Grand Plaza Paz Hotel La Paz Grand Plaza Paz Hotel Grand Plaza Paz La Paz Grand Plaza Paz Plaza La Paz & Suites La Paz Grand Plaza La Paz Hotel Suites Grand Plaza La Paz Hotel & Suites Hotel Grand Plaza La Paz Hotel & Suites La Paz Grand Plaza La Paz Hotel & Suites Hotel La Paz ## Frequently asked questions ### Does Grand Plaza La Paz Hotel & Suites have a pool? ### Is Grand Plaza La Paz Hotel & Suites pet-friendly? ### How much is parking at Grand Plaza La Paz Hotel & Suites? ### What time is check-in at Grand Plaza La Paz Hotel & Suites? ### What time is check-out at Grand Plaza La Paz Hotel & Suites? ### Does Grand Plaza La Paz Hotel & Suites provide a shuttle to the airport? ### Where is Grand Plaza La Paz Hotel & Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Plaza La Paz Hotel & Suites Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Location ### 7.4 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 22 8 - Good 29 6 - Okay 21 4 - Poor 13 2 - Terrible 14 ## Reviews Verified ### 2/10 Terrible #### kolby 10 Mar 2022 Disliked: Cleanliness, amenities, property conditions & facilities The floor would have been comfier to sleep on than the bed. Might as well have used paper towels as pillows. The shower was not drained and was dirty. ##### kolby Stayed 1 night in Mar 2022 Verified ### 10/10 Excellent #### Marina 3 Mar 2022 Liked: Cleanliness, staff & service Muy atentos y serviciales Lindo lugar ##### Marina Stayed 1 night in Mar 2022 Verified ### 6/10 Okay #### Maria del Rosario 24 Feb 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities el personal es amable el establecimiento esta en malas condiciones lo estan arreglando pero esta descuidado me toco la puerta de la regadera rota y no hicieron nada ##### Maria del Rosario Stayed 1 night in Feb 2022 Verified ### 4/10 Poor #### Erik 2 Jan 2022 Disliked: Property conditions & facilities, room comfort Not what the pictures portrayed. ##### Erik Stayed 3 nights in Dec 2021 Verified ### 10/10 Excellent #### Ricardo 1 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice bldg like it ##### Ricardo Stayed 1 night in Nov 2021 Verified ### 2/10 Terrible #### Stefano 13 Nov 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities This property is very run down, it must have been really nice maybe 25y ago but now it has mold in all the wood fixture like cabinets and doors and the paint in the bathroom is bubbling off the walls. We found many cockroaches in our room, it was disgusting. ##### Stefano Stayed 1 night in Nov 2021 Verified ### 6/10 Okay #### luis auerbach 29 Sept 2021 Liked: Staff & service, amenities MUY DESCUIDADO ... NECESITAN INVERTIRLE A LAS INSTALACIONES .. MUY BONITO PERO DESCUIDADO ##### luis auerbach Stayed 1 night in Sep 2021 Verified ### 2/10 Terrible #### Maat Cázarez 28 Sept 2021 Disliked: Cleanliness, amenities Es un Hotel viejo, instalaciones deterioradas y un trato poco profesional del personal. ##### Maat Cázarez Stayed 1 night in Sep 2021 Verified ### 6/10 Okay #### Verified traveller 18 Sept 2021 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Hotel descuidado El hotel estaba solo, y descuidado ##### Verified traveller Stayed 3 nights in Sep 2021 Verified ### 6/10 Okay #### Kris 29 Aug 2021 Liked: Staff & service Hotel could use some maintenance ##### Kris Stayed 1 night in Aug 2021 Verified ### 8/10 Good #### Polly 13 Jun 2021 Liked: Cleanliness, staff & service, room comfort #### The man that checked us in was wonderful. The plac The man that checked us in was wonderful. The place is absolutely gorgeous it just as in disrepair and needs a lot of repairs. The walls in our room or super thin or you could hear a pin drop even in the other rooms they need some insulation. The pool needs to be drained and chlorine needs to be put inside of it if someone came in here with about 500 grand and then an overhaul this place would be the bomb. ##### Polly Stayed 1 night in Jun 2021 Verified ### 8/10 Good #### Alonso Saul 2 Jun 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente en relación calidad/precio Excelente la tranquilidad del lugar. Había muchas cosas en proceso de mantenimiento pero es entendible. Estaban cambiando de proveedor de cable, la alberca con vista al mar es perfecta, pero las otras estaban vacías y sucias, espero que pudieran hacer algo al respecto. Excelente el desayuno. ##### Alonso Saul Stayed 2 nights in May 2021 Verified ### 2/10 Terrible #### Rodrigo 5 May 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fatal. No contraten aquí. El hotel está abandonado. En exceso sucio y maltratado. Es el peor hotel donde me he quedado. No debería de tener ni 1 Estrella. Sin cable, sin internet, sucio, y con el mobiliario roto. ##### Rodrigo Stayed 2 nights in May 2021 Verified ### 10/10 Excellent #### Verified traveller 26 Mar 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio hermoso hotel el personal muy atento ##### Verified traveller Stayed 2 nights in Mar 2021 Verified ### 8/10 Good #### blanca 18 Oct 2020 Majority of the things the website said it had was not included. Luckily I was able to receive a microwave after complaining. The view was about the only incredible thing. ![](https://a.travel-assets.com/ugc/hotel-reviews/C53C4623857F71392C69419223D809F5918BE0E41602980814965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### blanca Stayed 4 nights in Oct 2020 Verified ### 6/10 Okay #### Joanna 17 Oct 2020 Disliked: Staff & service #### Just ok My stay was ok I guess. Items that were suppose to be available upon request are not so don’t bother. We ended bringing one more child that was one and didn’t even think will be a big deal and immediately they wanted to charge us for an adult. The rooms are ok. Kitchenette is just a sink. No microwave available. In the beginning the rooms were being cleaned soon after it was just the beds. The only amazing thing is the pool. And how u can overlook the ocean. I will book elsewhere next time ##### Joanna Stayed 4 nights in Oct 2020 Verified ### 6/10 Okay #### Lizbet 17 Oct 2020 Liked: Staff & service #### Doable It was doable but due to covid they didn't have many services like they said and many of the rooms don't have kitchens or living rooms and only give out 3 towels. ![](https://a.travel-assets.com/ugc/hotel-reviews/27825A897A67A7339353BFEAE427CDB5141F98CA1602948905949.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lizbet Stayed 4 nights in Oct 2020 Verified ### 8/10 Good #### Verified traveller 7 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decebt time spent Check in was simple. Open during the pandemic. Call for ride arraignments. ##### Verified traveller Stayed 1 night in Jul 2020 Verified ### 8/10 Good #### JOETA 11 Mar 2020 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Great room set up Beautiful property but not very operational.The swimming pools are cold, the jacuzzi is green & cold. The room is a great set up to share. Separate rooms with king beds & sitting area, couches between. Wonderful hot shower. Coffee pot in room, great view. ##### JOETA Stayed 2 nights in Mar 2020 Verified ### 4/10 Poor #### Verified traveller 6 Feb 2020 Disliked: Cleanliness, property conditions & facilities The place was massive but eerily empty. We arrived late , like 7 pm, and went to the huge restaurant and it was empty. ##### Verified traveller Stayed 3 nights in Feb 2020 Verified ### 2/10 Terrible #### Verified traveller 11 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is very old . Doors dont work well, wall plugs loose, my bed had stain of blood on mattress , room dusty . The hotel is very dark , pool very dirty. Not worth staying here at all they should just shut down the hotel . ##### Verified traveller Stayed 7 nights in Dec 2019 Verified ### 2/10 Terrible #### VICTOR 19 Dec 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación estaba sucia, estaba llena de mosquitos, no funcionaba el internet, no funcionaba la televisión por cable. ##### VICTOR Stayed 3 nights in Dec 2019 Verified ### 8/10 Good #### Verified traveller 15 Dec 2019 Liked: Staff & service, amenities, property conditions & facilities Es un hotel amplio y alejado del malecon, pero bastante bien el personal súper amable, tiene amplio estacionamiento, un hotel bueno, lo único es que la alberca a mi punto de vista le falta un poco de mantenimiento, pero en general buen hotel ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 2/10 Terrible #### Mitch 11 Dec 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It was filthy! The hotel had cockroaches running everywhere. They are absolutely infested!!! The water was dirty and infested with mosquitos. Stay away from this location! ##### Mitch Stayed 6 nights in Nov 2019 Verified ### 6/10 Okay #### Verified traveller 25 Nov 2019 Liked: Amenities Disliked: Property conditions & facilities Upon arrival we were told of a wedding that night. The band included a trumpet that made it feel like they were right in our room all night. The staff were uninformed about what was open or closed. They directed us to the restaurant only to find out it was closed for the wedding. Rooms were large but dingy and bathroom had a bad smell. Grout was peeling off and dirty. No place to park either due to the wedding ##### Verified traveller Stayed 1 night in Nov 2019 ### Expedia's Latest Trends ### Hotels > - [The Cape, A Thompson Hotel, by Hyatt](https://www.expedia.co.uk/Los-Cabos-Hotels-The-Cape.h10559865.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Villa Santa Cruz](https://www.expedia.co.uk/Todos-Santos-Hotels-Villa-Santa-Cruz.h8072240.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - [TRS Coral Hotel - 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