Front of property

Reviews of Apart Hotel Los Delfines

3 out of 5
Apart Hotel Los Delfines
Zona Sur, Calle 17 de Calacoto, Esq. Claudio Aliaga 8275, La Paz

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 83 reviews" "
Rating 8 - Good. 25 out of 83 reviews" "
Rating 6 - Okay. 19 out of 83 reviews" "
Rating 4 - Poor. 10 out of 83 reviews" "
Rating 2 - Terrible. 6 out of 83 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Allister

Liked: Amenities
The only problem I had was the roof leaked in the hallway of the 4th floor(my room was fine). And the balcony has a very high wall. I'm 5ft 10 and could just barely see over it. Otherwise amazing. Great staff, good breakfast, and the onsite pool, gym and indoor parking is a huge plus. Would definitely stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena Atención
Stayed 2 nights in Nov 2023

6/10 Okay

Pablo

Business traveller, Travelled with partner
The location was great. The service was poor.
Stayed 3 nights in Jul 2022

6/10 Okay

Paul

Liked: Room comfort
Disliked: Staff & service
Ok...but don't expect too much
Staff speaks zero English...so, that may be a problem for some...unless you're willing to communicate every last thing using Google translate app... Even then, asking for a taxi (and you must realize that the benefits of sleeping in this area in lower altitude for acclimatization also comes with the cost of being 30-45 minutes out of Centro) comes with confusion such as, I'd like a taxi at 4:30 (NOT on October 30th)?!? true story
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in South la Paz, great breakfast buffet
Stayed 5 nights in Mar 2020
Response from Marketing on 26 Mar 2020
Agradecemos en gran manera su opinión, trabajamos a diario para ofrecer el mejor servicio a nuestros visitantes. Vuelva pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Marketing on 26 Mar 2020
Agradecemos en gran manera su opinión, trabajamos a diario para ofrecer el mejor servicio a nuestros visitantes. Vuelva pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020
Response from Marketing on 26 Mar 2020
Agradecemos en gran manera su opinión, trabajamos a diario para ofrecer el mejor servicio a nuestros visitantes. Vuelva pronto!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was really good and the beds were comfortable. The kitchen and the bathroom was kind of old. The location was nice.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place, much more luxurious than I usually stay at, but for a few days and in a very convenient location, it was very pleasant, both this last stay and a previous one.
Stayed 5 nights in Nov 2018
Response from Team Delfines Hoteles on 4 Dec 2018
We appreciate your visit, come back soon!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
So the good: room was clean with lots of amenities that cheaper hotels in bolivia dont normally have, like warm water in the bathroom sink and a fridge, elevator, etc.
Stayed 1 night in May 2018
Response from Team Delfines Hoteles on 16 Aug 2018
We appreciate your comment in a big way

8/10 Good

Diana, London

Liked: Cleanliness, staff & service, room comfort
Hidden charges
The hotel snd service was fine, however i was surprised and disappointed whrn they forced me to pay a tax bill for 40 bolivians eventhou when i booked through Hotels.com and it showed that was paid in full
Response from General Manager on 21 Feb 2017
Lieber Diana wir bedauern die Verwirrung, wenn angegeben Ihrer Buchung, dass alle zusätzlichen Kosten, die, weil sie in der Reserve nicht berücksichtigt werden müssen um zu zahlen sind, hoffen Ihr Verständnis, haben einen schönen Tag.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Team Delfines Hoteles on 16 Aug 2018
Gracias por la puntuación!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Team Delfines Hoteles on 16 Aug 2018
Gracias por la puntuación!!!

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & well located Hotel in South La Paz
Nice hotel. Comfortable room. Well located in Calacoto (South part of La Paz). Close to restaurants. Great price.
Response from Team Delfines Hoteles on 16 Aug 2018
We appreciate your comment, about our Hotel

10/10 Excellent

Maria from Miam, Miami-USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing price and awesome service
I read the reviews before I booked the hotel. I was a little scare because they were not good. I checked in at 4am and the front desk agent gave me a room and told me they were going to change me in the morning. The room was very spacious, clean and confortable. At 8 am they offered to change my room and they did. The new room was big, it was like a suite. The people at the front desk are very polite, respectful and help you all the time. A lady name Veronica was amazing she is a front desk agent and she even went to the pharmacy to buy me medicine for the altitude headache I had. Great service. Breakfast in the morning is amazing and free. For the price and location its a gang. I definetely recommend you to stay here. The only thing I didnt like is that they are under remodeling and sometimes you can hear those noises.
Response from Team Delfines Hoteles on 16 Aug 2018
We appreciate your comment, about our Hotel

4/10 Poor

Eduardo, Panama City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has potential to be great
I experienced a nice breakfast in a hotel under construction. It has potential, neighborhood is nice, but rooms and furniture are old and a bit dirty.
Response from Team Delfines Hoteles on 16 Aug 2018
We appreciate your observation, thank you for choosing us!

2/10 Terrible

Traveler, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in La Paz
Not recommended, rooms are not clean, the bathroom is even worst. The hotel is under construction. So expect nose in the rooms. I would classify this apart hotel as a cheap motel. You can find much better hotels within walking distance for the same price. Stay away from this Motel
Response from Departamento de Marketing on 20 Mar 2017
Lamentamos por los inconvenientes que paso durante su estadía, hemos trabajado bastante para mejorar cada una de sus observaciones de manera integral, esperamos tenerlo pronto con nosotros!!

8/10 Good

Jamer Rivera, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the price
I booked this hotel just for one night just to be sure about the previous reviews and they were totally wrong. This is a great hotel, great condition, great room, good location, so, outstanding for the price! I booked 5 additionals night for my stays. I'll definitely return in my next business trip to La Paz.
Agradecemos en gran manera el tiempo que tomo para escribir un comentario acerca de nosotros, lo esperamos pronto!!

2/10 Terrible

connie, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a disappoinent
This hotel was the worse We ever see dury, dusty, could we ask for extra blanquets and towels never get it, we get sick and we desaided to move out and with good luck find a better one the stuff was polyd but not engh and we dind not have any refaund
Response from Departamento de Marketing on 20 Mar 2017
Lamentamos por los inconvenientes que paso durante su estadía, hemos trabajado bastante para mejorar cada una de sus observaciones de manera integral, esperamos tenerlo pronto con nosotros!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a good hotel, and I have recieved an excelente service, what's more, the room is modern, it's a good choise, Please enjoy it. Next time, I will live here again.
Response from Departamento de Marketing on 20 Mar 2017
Agradecemos el tiempo que tomo para dar su comentario acerca de nuestros servicios!!

4/10 Poor

Jeff, vermont

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You (almost) get what you pay for
A rather mediocre hotel -- not very clean, some nice rooms but some not-so-nice (eg, windowless), dirty carpets. Reception personnel speak little to no English.
Response from Departamento de Marketing on 20 Mar 2017
Lamentamos por los inconvenientes que paso durante su estadía, hemos trabajado bastante para mejorar cada una de sus observaciones de manera integral, esperamos tenerlo pronto con nosotros!!

2/10 Terrible

Meyon, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not nice as it describes on the site.
The price is changing from time to time. Also the room is not clean and smelly.
Response from Departamento de Marketing on 20 Mar 2017
Lamentamos por los inconvenientes que paso durante su estadía, hemos trabajado bastante para mejorar cada una de sus observaciones de manera integral, esperamos tenerlo pronto con nosotros!!

6/10 Okay

CHF, NYC

Liked: Cleanliness
Attendant at the counter did not know Expedia!
Almost not allowed to check in because hotel was full and attendant not familiar with pre paid reservations......
Response from Departamento de Marketing on 20 Mar 2017
Lamentamos por los inconvenientes que paso durante su estadía, hemos trabajado bastante para mejorar cada una de sus observaciones de manera integral, esperamos tenerlo pronto con nosotros!!

10/10 Excellent

Jacques Antoine

Travelled with partner
Liked: Amenities
Muy satisfechos 😊
Stayed 2 nights in Dec 2023

8/10 Good

victor hugo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza y atención suficiente.
Stayed 2 nights in Mar 2023

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente para ir de compras y comer.
Stayed 1 night in Dec 2022

10/10 Excellent

Ysilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Apr 2022

6/10 Okay

Julio

Disliked: Staff & service, property conditions & facilities
Calificacion
Un lugar antiguo pero bien cuidado, los servicios están de acuerdo a un hotel de menor categoría, en relación precio/confort no es bueno pero la ubicación es privilegiada y la acústica es buena
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación,zona tranquila y buena para comprar.
Stayed 4 nights in Jan 2020
Response from Team Apart Hotel on 20 Jan 2020
Gracias por la puntuación y nos alegra saber que pudo percibir el esmero en nuestro servicio, cómodas instalaciones y variada gastronomía. Esperamos tenerlos de regreso pronto. Le enviamos un afectuoso saludo en nombre de todo el equipo Delfines Apart Hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Delfines Team on 16 Jan 2020
Agradecemos su estadía en nuestra Hotel, recuerde visitarnos en su próxima visita a la ciudad de La Paz.

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estadía
Stayed 2 nights in Oct 2019
Response from Marketing Delfines on 13 Oct 2019
Muchas gracias por sus comentarios. Esperamos nos visite pronto nuevamente.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2019
Response from Marketing Digital on 24 Apr 2019
Gracias por la puntuación!

8/10 Good

EDGARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy tranquilo y está ubicado en un lugar ideal para los que amamos la tranquilidad
Stayed 6 nights in Mar 2019

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service, room comfort
Me ofrecieron algo y no contaban con ello
El hotel no fue malo, el desayuno muy agradable, pero nos ofrecieron garaje y llegado el momento las instalaciones no cuentan con garaje. Ofrecieron algo que no tenían. No pude dormir tranquilo sabiendo que mi vehículo no estaba resguardado, ya que tuve que alquilar un espacio en un sitio apartado a donde yo estaba.
Stayed 1 night in Dec 2018

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Team Delfines Hoteles on 20 Nov 2018
Estimado Lucas, agradecemos su comentario en gran manera.

10/10 Excellent

Giovanna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación cerca de restaurantes y supermercado, personal muy amable, desayuno bufet exquisito!!
Stayed 5 nights in Oct 2018
Response from Team Delfines Hoteles on 29 Oct 2018
Estimada Giovanna, gracias por su comentario, vuelva pronto.

8/10 Good

Martin

Liked: Cleanliness
Stayed 1 night in Jun 2018
Response from Team Delfines Hoteles on 18 Aug 2018
Gracias por la puntuación Martin, esperamos que vuelva pronto!!!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien, buena ubicación para mi trabajo.
Response from Team Delfines Hoteles on 5 Apr 2018
Agradecemos su visita, vuelva pronto!!

8/10 Good

Alan

Liked: Cleanliness, room comfort
Buena estadía en términos generales
Bien ubicado y con lo básico para ir de negocios. Buen desayuno. Muy mala experiencia con el servicio de taxis. en 2 ocasiones que tuve que ir al aeropuerto llegaron a buscarme muy atrasados siendo que los dejé pedidos el día anterior. Si no mejoran eso, es para no ir más. Pude perder ambos vuelos.
Stayed 3 nights in Mar 2018
Response from Team Delfines Hoteles on 30 Mar 2018
Estimado Alan, agradecemos en gran manera su opinión, tomaremos muy en cuenta el servicio de taxis para que su estadía en La Paz sea más placentera.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia
Todo perfecto como siempre
Stayed 1 night in Mar 2018
Response from Team Delfines Hoteles on 30 Mar 2018
Estimado Carlos, nuevamente agradecemos su visita, vuelva pronto lo esperamos!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó bastante el hotel, y aprovechamos un rato la piscina, pero nos hubiera gustado más informaciones sobre La Paz en la recepción. Pieza cómoda y limpia, solos nos llamó la atención que el baño no tenía ningún tipo de ventilación, ahí podrían mejorar.
Response from Team Delfines Hoteles on 4 Mar 2018
Agradecemos el tiempo que se tomo para darnos su opinión y de seguro tomaremos en cuenta su sugerencia. Gracias por su visita.

10/10 Excellent

Clercio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo beneficio
Hotel na zona sul, bem localizado para bares e restaurantes. Otimo quarto e super confortavel.
Stayed 3 nights in Dec 2017
Response from Team Delfines Hoteles. on 9 Jan 2018
Agradecemos su visita y su comentario.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Team Delfines Hoteles on 9 Jan 2018
Agradecemos su puntuación.

8/10 Good

Jorge Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estadia
Todo muy bien, solo le pediria al hotel cortinas blackout o similar para tapar un poco mas la luz del sol a la mañana. El personal es muy atento y servicial, el desayuno esta muy bien. El cafe es el tipico de Bolivia, muy denso, estaria bueno tener un cafe mas estilo internacional como opcion para extranjeros, y una maquina de cafe expresso estaria muy buena tambien.
Stayed 7 nights in Dec 2017
Estimado Jorge, agradecemos su estadía y sus comentarios serán tomados en cuenta para su próxima visita. Delfines Hoteles

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Gracias por Hospedarse con nosotros. Delfines Hoteles.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y servicio, muy atentos y dispuestos a servir.
Response from General Manager on 21 Feb 2017
Gracias por su comentario Carlos.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Response from General Manager on 21 Feb 2017
Gracias por visitarnos!!

4/10 Poor

Cássio

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel sem estacionamento
Estávamos viajando de moto e selecionamos este hotel por ter estacionamento disponível. Na hora do check in me disseram que só possue 1 vaga de estacionamento e que fica permanentemente ocupada por carros da Hertz. Tivemos que deixar as motos na rua com os equipamentos de viagem. Muito inconveniente !!!
Response from Team Delfines Hoteles on 16 Aug 2018
Vamos ter em conta a sua observação, obrigado pela sua visita

8/10 Good

Pamela

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel de buen precio
Todo bien a excepcion de que no pudieron prestarnos plancha en el hotel y el recepcionista muy malcriado ante la situacion
Response from Team Delfines Hoteles on 16 Aug 2018
Estimada Pamela, tomaremos en cuenta su observación, agradecemos en gran manera su comentario.