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Reviews of Selvita Lodge Arenal

2.5 out of 5
Selvita Lodge Arenal
Diagonal 301, La Fortuna, Alajuela

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were really surprised at the quaint 5 bungalow hotel in Costa Rica. It was very clean, not far from the town of LaFortuna and a short drive to Arenal Volcano areas. The breakfast was prepared in the owners kitchen and was very traditional.
Stayed 3 nights in Mar 2020
Response from Josue on 24 Oct 2020
Thank you so much for your commentary !

8/10 Good

PatandJudy, Vancouver Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people, Greta and Milton and Iliana are the friendliest, most helpful and fun inn keepers. The location is quiet yet short, inexpensive taxi rides get you to all the sites on and around the Arenal volcano. We had a lovely 6 night stay. Great value !
Stayed 5 nights in Jan 2020
Response from Greta on 1 Feb 2020
Fue muy agradable tenerlos en Selvita Lodge, nuestro principal objetivo es hacer de su estadía la mejor. Felices de conocerlos.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not so goo.
So the lodge is in the yard of the owners home, they are nice people and the service is good. However, I had to wait for them to get the AC to work after I checked in, I wanted to shower, relax and go out for lunch. Well after they finally got the AC to work I proceeded to shower, NO HOT WATER. It's not the case that the water wasn't getting hot, when I turned on the hot water side nothing came out. So yes, I took a cold shower. After my shower I proceeded to leave for dinner, however I couldn't get the door to lock, the owner came over and had to hold the a certain way to get it to lock. I did not feel that my belongings was safe in this room because the big gap in the door that was supposed to be locked. I woke up around 7:30 to depart for a 8:00am tour and the gate to get my car out was locked, so I didn't make the tour and had to wait for the owners to wake up.
Stayed 1 night in Nov 2019
Response from Goa on 27 Nov 2019
Le agradezco a este cliente sus comentarios de observación, estamos trabajando en resolver los puntos indicados. Lamentablemente no hubo una buena comunicación con el cliente ya que su llegada fue un poco apresurada y ya era tarde. En cuanto a lo del aire acondicionado los huéspedes llegan a des programan el control por lo cual esto no se soluciona en 5 minutos, en cuanto al agua caliente de la ducha algunas veces quizás no suele ser tan caliente de inmediato. En cuanto a la puerta de la habitación ya esta solucionada, son cosas que pasan en el momento menos esperado. Se le busco en la habitación antes de las 7 a.m. pero no tuvimos respuesta por parte de el. Lamentamos mucho todo la mala situación.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Josue on 24 Oct 2020
Thank you so much for your commentary !

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die schönen Bungalows waren sehr sauber und gepflegt. Die Besitzer sprechen schlecht Englisch, geben sich aber sehr Mühe und ich habe mich total zuhause gefühlt. Herzlichen Dank
Stayed 4 nights in Jan 2022

10/10 Excellent

さき, 大阪

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カエルがたくさんいる森のすぐ近くにあるので、動物好きの人にはとても良いと思います！ スタッフもとても親切で、ツアーの予約もしてくれます。
Stayed 2 nights in Dec 2019
Response from Greta on 1 Feb 2020
Su famila y usted fueron muy amables. Un placer de tenerlos en Selvita Lodge. Seguimos trabajando en el sendero para nuestros huéspedes.