Title: Hotel Bijagua Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8956912&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Bijagua Escape to a mountain haven where you can unwind by the pool or explore nearby trails with bicycle rentals at your fingertips. ## Photo gallery for Hotel Bijagua ![Breakfast, lunch, dinner served; local and international cuisine - Hotel Bijagua (La Fortuna)](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/7819d2f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Bijagua (La Fortuna)](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/75081ae7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa Deluxe | Laptop workspace, free WiFi - Hotel Bijagua (La Fortuna)](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/bea9f4e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Bijagua (La Fortuna)](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/f2c04a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hotel Bijagua (La Fortuna)](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/3c09d43c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled in the mountains, Hotel Bijagua offers a serene retreat with local cuisine breakfast and an on-site restaurant serving international fare. Enjoy an outdoor pool, coffee shop/cafe, garden, bar and concierge services. Previous guests have enjoyed the scenic surroundings. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8956912&PinnedHotelID=8956912&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 2 of 2 rooms ### View all photos for Double Standard ![Double Standard | Laptop workspace, free WiFi](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/5255ebfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Standard 8.4 Very good 5 reviews ### Highlights Balcony Separate sitting area Air conditioning Mini-fridge Plasma TV Fan Hairdryer Private bathroom - 322 sq ft - Sleeps 5 - 2 Double Beds and 1 Single Bed ### View all photos for Villa Deluxe ![Villa Deluxe | Laptop workspace, free WiFi](https://images.trvl-media.com/lodging/9000000/8960000/8957000/8956912/3bd988dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa Deluxe 8.0 Very good 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Kitchenette Mini-fridge Plasma TV Fan Hairdryer - 431 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLa-Fortuna-Hotels-Hotel-Bijagua.h8956912.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLa-Fortuna-Hotels-Hotel-Bijagua.h8956912.Hotel-Information) ## About the area Located in La Fortuna, Hotel Bijagua is in a rural area and in the mountains. Baldi Hot Springs and Los Lagos Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Fortuna Waterfall and Arenal Volcano National Park. Puentes Colgantes del Arenal and Kalambu Hot Springs are also worth visiting. Enjoy the great outdoors with ziplining, rock climbing and hiking/biking trails, or hop on a segway for hire nearby and explore all the area has to offer. [Visit our La Fortuna travel guide](https://www.expedia.co.uk/La-Fortuna.dx6047145) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.46858%2C-84.66248&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nmYT3O4nsLRoqFgI01inexhAnt0=) Next to Cristian 4 super market 142, La Fortuna, Alajuela, 21007 ### What's nearby - La Fortuna Park \- 2 min drive \- 1.4 miles - Ecoglide Arenal Park \- 3 min drive \- 1.4 miles - Baldi Hot Springs \- 4 min drive \- 2.0 miles - La Fortuna Waterfall \- 11 min drive \- 2.6 miles - Tabacon Hot Springs \- 16 min drive \- 7.8 miles ### Getting around - La Fortuna (FON-Arenal) - 6 min drive ### Restaurants - ‪Kenko Bar & Restaurant - ‬16 min walk - ‪Restaurante El Perezoso - ‬12 min walk - ‪Red Frog Coffee Roaster - ‬1 min walk - ‪Mexikah Taqueria - ‬16 min walk - ‪Restaurante SelvaRústica - ‬19 min walk ## About this property ### Hotel Bijagua Hotel near Baldi Hot Springs Consider a stay at Hotel Bijagua and take advantage of free breakfast (local cuisine), a coffee shop/cafe and a garden. The on-site local and international cuisine family restaurant, BLACK ROCK RESTAURANTE, offers breakfast, lunch, dinner, light fare and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool - Free bike hire, concierge services and a reception hall - A front desk safe, outdoor furniture and luggage storage - Tour/ticket information Room features All guest rooms at Hotel Bijagua have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and separate sitting areas. More amenities include: - Bathrooms with showers and free toiletries - Balconies, separate sitting areas and mini fridges ## Similar properties ![Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/20000000/19570000/19560300/19560290/w768h592x0y136-619df80b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas San Isidro La Fortuna - Pool - Hot tub - Breakfast included - Pet-friendly [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=19560290&PinnedHotelID=19560290&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bedrooms, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76350000/76346000/76345968/f4d9d900.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Arenal Luxury Village Peñas Blancas - Pool - Parking included - Free Wi-Fi - Air-conditioning 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=76345968&PinnedHotelID=76345968&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/123000000/122970000/122966000/122965998/d675fa0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Escondida La Fortuna La Fortuna - Parking included - Laundry room [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=122965998&PinnedHotelID=122965998&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/64000000/63240000/63230300/63230204/12b76b75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arenal Vista Lodge Peñas Blancas - Pool - Restaurant [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=63230204&PinnedHotelID=63230204&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/109000000/108500000/108498100/108498009/3b999d8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serene Lake View Duplex with a Hot tub, WIFI, & Dog Friendly La Fortuna - Hot tub - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=108498009&PinnedHotelID=108498009&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/2000000/1380000/1376500/1376447/1b8d431b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardines Arenal La Fortuna - Pool - Breakfast included - Parking included - Free Wi-Fi 7.4 Good 89 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1376447&PinnedHotelID=1376447&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/119000000/118780000/118777700/118777631/81f50f98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Amara NEW Pool 4-16 guests 6 bed&bath La Fortuna - Pool - Kitchen - Washing machine - Dryer 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=118777631&PinnedHotelID=118777631&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/100000000/99890000/99886300/99886240/11dd289a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Master Suite nestled on a 3-acre rain forest near La Fortuna! Jicarito de Venado - Washing machine - Air-conditioning £84 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99886240&PinnedHotelID=99886240&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115850000/115842600/115842501/474d4161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 2-bedroom house with a Private Pool in beautiful La Fortuna. Barrio Pilo - Pool - Kitchen - Washing machine - Pet-friendly £102 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=115842501&PinnedHotelID=115842501&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/115000000/114880000/114874600/114874555/5b59b9cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 2-bedroom house 25 minutes from La Fortuna ,Arenal volcano . Peñas blancas san ramon - Pool - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=114874555&PinnedHotelID=114874555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to 10:00 AM - A coffee shop/cafe - A restaurant ### Restaurants on site - BLACK ROCK RESTAURANTE ### Things to do - Children's pool - Free bicycle rentals - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In the mountains - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - Designated smoking areas - Reception hall ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - 32-inch plasma TV ### Food and drink - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Fan - Laptop workspace - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Late check-in subject to availability Late check-in fee: USD 50 for check-in between 7:00 PM and 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 7:00 PM Front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-in fee: USD 50 for check-in between 7:00 PM and 11:30 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Bijagua La Fortuna Hotel Bijagua Hotel Bijagua La Fortuna Hotel Bijagua La Fortuna Hotel Bijagua Hotel La Fortuna ## Frequently asked questions ### Does Hotel Bijagua have a pool? ### Is Hotel Bijagua pet-friendly? ### How much is parking at Hotel Bijagua? ### What time is check-in at Hotel Bijagua? ### What time is check-out at Hotel Bijagua? ### Where is Hotel Bijagua located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Bijagua Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 135 8 - Good 74 6 - Okay 13 4 - Poor 5 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Cheryl 16 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay and would return. ##### Cheryl Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Eugenia 2 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! ##### Eugenia Stayed 1 night in Apr 2023 ### 8/10 Good #### sharon 13 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities Have to find but a lovely spot ##### sharon Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### jessica burgos 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice and clean,i love it. ##### jessica burgos Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Lisa 8 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only hotel on our trip thathad a mattress protector...yay! Nice garden ...secluded from the main road..very safe...staff always helpful and friendly, clean....didn’t really like the owner was partying with other guests....acting like a university student....hot, hot shower which was awesome...great water pressure.....pancakes for breakfast not recommended....flour and water...new recipe needed! ##### Lisa Stayed 2 nights in Mar 2023 ### 8/10 Good #### Verified traveller 28 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities Hotel grounds and buildings are very nice, pleasant. Hotel is hard to find from the road, no sign, and behind a gate. Has a secluded feel. Beds are very hard. Main issue is that there does not seem to be an owner present. The young women that run things are very friendly but are a bit shy and don't speak English so the communication is a bit of a challenge. Breakfast was good. Would choose somewhere else next time. ##### Verified traveller Stayed 4 nights in Dec 2022 ### 8/10 Good #### Ethan 11 Feb 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Would stay again We loved this little town just outside of La Fortuna. There are TONS of places to eat, a large Super right next door. The gardens on site were very nice. We unfortunately never got to see Arenal because of clouds, but we still took advantage of the the national park just 15 minutes away. Breakfast was very basic, but free with our room so can’t really complain. The dishes in our room weren’t clean, but overall we enjoyed our stay! There’s not a washing machine to use (there is one in some of the hotels . Com photos) but there was a laundry place a short walk up the road. We would come again for sure! ##### Ethan Stayed 2 nights in Feb 2023 ### 8/10 Good #### Jose 16 Feb 2023 Liked: Cleanliness, amenities, property conditions & facilities The property is away from La Fortuna Center. If you dont drive, consider a taxi. The hotel is on a uphill and can take any where between 30 minutes to an hour to walk depending on your speed. The hotel is good. Unfortunately, i had problems with the wifi. I told a staff member but he just brushed me off. I was told there is a laundry facility on site but i over heard staff reccomend guest to go else where. Just be patient, from what i was told, new ownership took over about 3 months ago. I would give this place a 8/10 ##### Jose Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Donna 9 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel sits in the back of the Black Rock bar and restaurant. Victor is the owner and is genuine and kind. What a lovely oasis nestled off the main road in La Fortuna. The pool is refreshing and quiet. There is an outdoor gym and bar area near the pool and a few quiet places to sit and talk with friends. The room was comfortable and had a sliding glass door/patio. We had an excellent view of the volcano. The hotel has a gate that is closed at night, though we felt perfectly safe walking around to the shops, bars, attractions, and grocery store next door. The Sloth Park is a 15-minute walk down the street. The busy downtown area of La Fortuna is a 20-minute walk. We were warmly welcomed by Victor and all guests are presented with a refreshing fresh fruit smoothie upon arrival. We will stay there every time we are able to visit Costa Rica. ##### Donna Stayed 2 nights in Mar 2023 ### 4/10 Poor #### EMMA 22 Nov 2022 Disliked: Staff & service I liked the fact that is gated. I didn’t like the service as it’s run by two young adults. They are never in the office a big inconvenience. The room smells moldy it’s nasty. No sign of the hotel in front as it’s being repaired. I don’t know but I was expecting better .. I rented this place guided by the great reviews. I didn’t like it and I will stay somewhere else if I return to La Fortuna, But judge for yourself….. ##### EMMA Stayed 2 nights in Nov 2022 ### 8/10 Good #### Kathi jane 3 Mar 2023 Liked: Cleanliness, room comfort #### The good and the bad and inconvenient Well, it was horribly difficult for drivers and walkers to find because it has no sign out front! So i had to deal with very annoyed and very NOT Pura Vida attitudes by the shuttle driver. Surprisingly there was a refrigerator in my room, which is a nice bonus. But no kitchen to jse or microwave, so it was not particularly useful. And no coffee or tea in the rooms, so inconvenient waitinf for kitchen staff to arrive each morning when I have been awake for hours.... Also, not important to me because I don't watch TV, but as soon as he walked me into my clean and comfortable room ( with very pleasant small balcony ) they showed me my marge screen television and said it doesn't work lol. But I was not offered a discount or other room. Staff was very friendly. ##### Kathi jane Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Wendy 11 Apr 2023 Disliked: Cleanliness, amenities, property conditions & facilities Stay Away from this place. First off, is virtually impossible to find as it has no sign, you go up and down and would never know where is at unless you ask and even so nobody knows. The room was dirty, the bathroom was dirty. One of our beds had no sheet, it smelled. The shower was dirty, had hairs, dirt, there was a used floss stick just sitting there. We had no internet, no wifi, TV didnt work, we couldnt even look at our ipads to watch something as it had no connection. The TV didnt even have local channels. There is no proper parking. The dinner that came with the room was of low quality, the breakfast was ok, one of my plantains had a hair..I had to send back and the cook looked at me as if she was insulted. Expedia you should not promote this hotel…thankfully our stay was short, one night, it was enough to wish to run away but we had to stay, it was late to find another place. If you dont want to waste your money or feel ripped off, then dont stay here. ##### Wendy Stayed 1 night in Apr 2023 ### 4/10 Poor #### Rose 3 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I wasn’t expecting a negative response experience when I booked this stay but the entire property made me wish I had booked another place. First, the location is impossible to find independently. There is no sign on the street at all. The parking is incredibly difficult to maneuver in and out of. The room itself, smelled strongly of mold. There is no wifi signal in the rooms, and a weakest possible signal at the reception area. In our room, there was no AC, and the TV did not work. I asked the front desk on the first day if something could be done and I was told a technician would come; they never did. On the second day, I asked again and the receptionist came and changed batteries in the remote to get the AC working again (I don’t understand why this wasn’t tried the first night). We told her the dehumidifier was full and she said it was fine and left. The bathroom is cramped and musty, and the linens are thin. Overall, I would absolutely not recommend this place, and I’m glad we moved to another property for the second half of our stay in La Fortuna. ##### Rose Stayed 2 nights in May 2023 ### 4/10 Poor #### Rolando 28 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Una experiencia decepcionante, el hotel no incluye todos los servicios y características que dice en la página, es más, no ofrece ni papel higiénico, los lavatorios extremamente sucios, incluso, el drenaje estaba taqueado con jabones de otros huéspedes anteriores, la habitación súper húmeda, el servicio pésimo, la recepción ni existe literalmente; nos costó muchísimo llegar pues el hotel por afuera no tiene ni un cartel que señale dónde es, después de 20 minutos logramos encontrar el hotel por medio de las indicaciones de desconocidos en la calle, cuando logramos entrar no sabíamos con quien hablar o comunicarnos por la reserva ni la habitación, unos turistas nos dijeron que teníamos que buscar a un señor llamado “Papi”, cuando lo localizamos, él no nos preguntó ni por nuestros nombres ni por la reserva, solo nos dió las llaves de la habitación. En Google salen imágenes de hace por lo menos cinco años porque no son ni parecidas a lo que el hotel es en la actualidad, la piscina es verde oscuro, parece que no la han limpiado en alrededor de dos años, las escaleras para subir a la habitación rotas, y la habitación que nos entregaron no tenia seguro la puerta, no cerraba con llave lo cual generaba bastante desconfianza, e incluso, había una cucaracha inmensa en las almohadas de la cama. Nos cobraron muy caro por lo que fue en realidad, no vale la pena y muy honestamente no se lo recomendamos a nadie. ##### Rolando Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Lorena 26 Jul 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy decepcionada Al llegar nos toco esperar durante media hora para ser atendidos, ya que no habia nadie Luego la piscina daba asco Completamente verde llena de moho Era indescriptible No habia ni jabon ni papel higienico en la habitación. Tampoco wi fi ni cable La verdad muy desesperada por que iba a celebrar mi cumpleaños ... ##### Lorena ### 2/10 Terrible #### Allan 26 Jul 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities En la entrada los portones estaban cerrados, nadie nos atendio hasta una hora luego, de Expedia nos tratara de buscar otro lugar y no pudo! Los teléfonos malos, tv no funciono, piscina inoperable (verde) el aire acondicionado no funciono! Una escalera con una grada caida! Terrible! Pasamos muy mal esos dos dias! Sin a/a, sin TV, y sin internet! Desastre total! Expedia deberia de reenvolsarnos algo de lo que pagamos, no recibimos ni la mirad de los amenities que pagamos en esta y la otra reserva que ralizamos! Exijo que Expedia me devuelva parte del dinero que pague! ##### Allan Stayed 2 nights in Jul 2023 ### 8/10 Good #### Pablo 12 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso lugar En general muy lindo, como fuimos entre semana creo no tenían personal para hacer limpieza. Aun asi estuvimos muy cómodos y la pasamos muy bien. ##### Pablo Stayed 4 nights in Jul 2023 ### 8/10 Good #### hazel 2 May 2023 Liked: Staff & service, amenities, property conditions & facilities Muy amables… aunque me costo encontrar el lugar puesto que no hay rótulo y no hay todas las opciones de desayunos ##### hazel Stayed 1 night in Apr 2023 ### 8/10 Good #### Louise 21 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le jeune homme qui sert le déjeuner est vraiment gentil et aidant! On l’a adoré! ##### Louise Stayed 5 nights in Apr 2023 ### 8/10 Good #### Michelle 15 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel, personnel sympathique, piscine agréable, belle vue sur le volcan. Un peu loin du centre ville et de l’action par contre. ##### Michelle Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Andy 4 Apr 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Lindo y limpio Lindo lugar, porciones pequeñas de comida y servicio medianamente bueno, tiempos de espera un poco altos pero en generql bien! ##### Andy Stayed 1 night in Apr 2023 ### 6/10 Okay #### Océane 18 Jan 2023 Liked: Staff & service Notre chambre était sale, la salle de bain n’avait pas été lavé et il y a avait des chips dans le lit. Ils nous ont changé de chambre. Il manque plusieurs articles dans le déjeuner inclus et le tout est très désorganisé. ##### Océane ### 10/10 Excellent #### Mauricio 25 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A+ service and location. Great service. Location is amazing. People at the hotel treated us with respect and were very nice with us. Very flexible and always tried to make our stay, a great one. ##### Mauricio Stayed 1 night in May 2022 ### 10/10 Excellent #### Nadia 13 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good Fortune and La Fortuna. Hotel Bijagua was awesome in every way. We really appreciated how kind, friendly and hospitable Karen was. She was always there with a smile. The hotel was clean, the water pressure of the shower was great and the location was very convenient and walkable to several dining options. The kitchen was also very well equipped and the pool was an added benefit. Would stay again. Truely a gem. ##### Nadia Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Cesar 22 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación con varios restaurantes al rededor, habitación amplia, limpia y bonita. Atención excepcional, El dueño nos resolvió un problema de transporte que tuvimos. 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