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Reviews of Arenal Volcano Inn

3 out of 5
Arenal Volcano Inn
21007 Fortuna 6.5 KM N Iglesia Catolica, Contiguo a Restaurante Que Rico Arenal, La Fortuna, Alajuela

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 238 reviews" "
Rating 8 - Good. 57 out of 238 reviews" "
Rating 6 - Okay. 16 out of 238 reviews" "
Rating 4 - Poor. 2 out of 238 reviews" "
Rating 2 - Terrible. 2 out of 238 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Travelled with family
Liked: Amenities
Beautiful place to stay. Amenities were perfect and well maintained. Staff was super friendly and helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The volcano views
Stayed 2 nights in Feb 2024

8/10 Good

Dimitrios

Stayed 2 nights in Jan 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service, room comfort
Pleasant stay in a good location
Pleasant resort, room a bit dated but comfortable. Friendly and helpful staff, good location
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful staf
The staff was excellent. They made great suggestions for dinner and made reservations for us. There was a shuttle to take you to restaurants which was helpful because La Fortuna is busy. Very spacious rooms, terrific views of Volcano.
Stayed 3 nights in Dec 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery..
Stayed 2 nights in Dec 2023

10/10 Excellent

Mayank

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

letta, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property as I was literally driving to La Fortuna. So glad I did. It sits facing the volcano and the views were unbelievable. I was in cabin #107 loved where it was located!! The grounds are just beautiful and staff very helpful. Loved the unique rooms. I will be back. 🌴❤️
Stayed 1 night in Nov 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was cute
Stayed 1 night in Nov 2023

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rodeado de naturaleza
Hotel con buena ubicación y la habitación amplia y limpia.
Stayed 1 night in Sep 2023

10/10 Excellent

Manu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility. Very helpful and caring. Food in the restaurant is super good too. The folks in the reception can help you plan your trip in Arenal area. Highly recommend.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This area of Costa Rica is such a beautiful area to visit. The hotel was in a very pretty setting and we could see the volcano through our window. The restaurant right on the property was very good. We ate there multiple times and the staff was always so friendly and pleasant. Everyone at the hotel was super nice and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds. Well maintained. Staff was very helpful and kind.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved Arenal Volcano Inn. Our family of 6 had a 2 bedroom 2 bathroom villa with a kitchen, sitting area, and washer and dryer. It was clean and spacious. The swimming pool was perfect and we almost always had it to ourselves during our stay. The gardens all around the property were so beautiful. The breakfast was the best we had while in Costa Rica and the views of the the volcano from the restaurant and the master bedroom of our villa were amazing! We would stay here again.
Stayed 2 nights in May 2023

10/10 Excellent

adam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean room, great price, friendly staff, good food, great view!
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Stayed 3 nights in Apr 2023

10/10 Excellent

Ralph

Liked: Cleanliness
Stayed 1 night in Apr 2023

6/10 Okay

Pedro Miguel Alves

Stayed 3 nights in Mar 2023

10/10 Excellent

Sethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Staff was helpful and nice. Hotel was clean. It was safe. I loved this place.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lisa

Stayed 1 night in Mar 2023

6/10 Okay

hyun, fullerton

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No interesting amenities
Stayed 2 nights in Mar 2023

8/10 Good

SHERRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked individual stand alone units.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michel

Stayed 1 night in Feb 2023

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first trip to Costa Rica & our 3rd lodging. We started in a beautiful villa in Punta Islita, a condo near Playa Conchal & this Inn. We love the traditional vibes of the Inn. We are in a bungalow with 2 bedrooms/2 baths that can accommodate 6 persons with a kitchen, living & dining area. Has a washer/dryers Love the cleanliness & the open floor plan. You can see Arenal Volcano from the reception area. Erica in front desk has excellent customer service. We arrived at 1:15 to catch a guided volcano tour. Our pick up is in another hotel because somehow the Inn wasn’t listed as a pick up place. Erica offered to call the company so we can be picked up at the Inn. Fantastic. She also facilitated to store our luggage in the office while in the tour. But it turned out our bungalow was ready. We were able to check in before 3pm. The Inn is well-maintained & clean. Our bed was very comfortable, towels were new/newer. Grounds are well kept. There’s definitely “pride in ownership”. It has a nice restaurant on site. Our waiter was attentive, food was very good (had dinner). Wish we could stay here for at least 3 nights to see more wildlife & highlights of the area but we leave for Manuel Antonio Park in the afternoon for a guided tour on Mon. The Inn is so close to town. I highly recommend this Inn.You won’t be disappointed.
Stayed 1 night in Jan 2023

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience, the room was clean but we checked out 1 day early. The wifi was not great and the weather wasn’t great so we didn’t get to experience the pool.

10/10 Excellent

martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The overall experience was amazing. From the friendly staff to the delicious breakfast buffet. Margarita is amazing. Thank you more making our stay special

10/10 Excellent

Priscila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and go around for tours. Good breakfast. Nice rooms with confortable beds.
Response from Arenal Volcano Inn on 29 Nov 2022
Hello Priscila Thanks for for your comment !

10/10 Excellent

Laura

Stayed 2 nights in Nov 2022

10/10 Excellent

David de Jesus

Stayed 2 nights in Nov 2022

8/10 Good

Jonathan

Stayed 1 night in Sep 2022

10/10 Excellent

SAMUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2022

8/10 Good

Mélissa

Stayed 1 night in Jul 2022

10/10 Excellent

Jiaming, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is beautiful and well maintained. Location is great, convenient to scenery, activities and shopping, def come back if in the area again!
Stayed 3 nights in Apr 2022

10/10 Excellent

Claude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great and priced fairly . Staff very helpful and cordial. Excellent facilities. Highly recommend a stay here.
Stayed 1 night in Apr 2022

10/10 Excellent

Belinda

Stayed 1 night in Apr 2022

10/10 Excellent

Louise

Stayed 1 night in Mar 2022

10/10 Excellent

Ana, Santa Tecla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo, limpio y comodo. Los jardines preciosos, lastima que el volcan arenal "no se dejo ver bien" .....
Stayed 1 night in Feb 2022

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast included, super friendly staff, clean rooms. Overall a very positive experience.
Stayed 1 night in Feb 2022

10/10 Excellent

mustafa

Stayed 2 nights in Feb 2022

6/10 Okay

Norma

Travelled with group
Liked: Cleanliness, staff & service
Great view of the volcano and good restaurant attached, especially good pizza. Otherwise a bit dated. Very thin blankets, pillowcases too small to cover the pillows, polystyrene cups (and only two), and windows screwed shut.
Stayed 1 night in Feb 2022

4/10 Poor

Brittney

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
If Arenal Volcano Inn could be rated on just it's views, it would get five stars. However, the deluxe rooms and it's amenities were a bit disappointing. Only a tiny closet to hang clothes in a room meant for four people, single little landings built into the corners. Although it is a hot climate and bugs are to be expected, I struggled to keep little biting nats away from my belongings and luggage the whole time. Any trace of food would bring an army of little biting ants. Parking was very difficult given the renovations going on the property and jacuzzi tub was luke warm. Other than those things, the continental breakfast was pretty good and they offered activities you could be shuttled to.
Stayed 4 nights in Feb 2022

10/10 Excellent

Sven

Stayed 2 nights in Jan 2022

10/10 Excellent

Michael

Stayed 1 night in Jan 2022

10/10 Excellent

Susan

Stayed 3 nights in Dec 2021

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Briana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lived that we could do laundry and that the room was so clean and large! Kids loved the pool and hot tub. And breakfast was delicious!
Stayed 1 night in Dec 2021

10/10 Excellent

Jessica

Stayed 4 nights in Dec 2021