Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from Chicago

Beautiful decor with Free Breakfast

Posted 25-Apr-2016
Pros: Decor, free parking, free breakfast. Room size was great.
Cons: Offer King Bed options.
Location: Very close to downtown bars, restaurants, shopping and right off the Mississippi River.
Everything was great! Warm welcome, nice & clean room. I would have like the option for a King Bed especially given the room size, there's ample space for a King Bed. Will stay again!
4 out of 5
by A verified traveller

Nice spacious room with plenty of light

Posted 17-Feb-2016
Pros: overall clean and nicely decorated. loved the kitchen.
Cons: vacuum behind the couch, provide more bedding for pull-out sofa bed, have someone at the front desk instead of in the next little room
Location: great location close to downtown and ski area
Good. It was a very comfortable room and pleasant hotel. Not much bedding for the sofa bed- expected more since our reservation was for four people. Had to request extra pillows and needed a comforter. Only 2 pillows, sheets and a thin blanket were provided for the pull-out sofa bed.
4 out of 5
by A verified traveller

Posted 17-Feb-2016
Great service, clean room, comfy bed!! Thank you, Grand Stay!!
2 out of 5
by A verified traveller

Not people not pet friendly

Posted 01-Feb-2016 on Hotels
Although the Grandstay is suppositie to be pet friendly, the receptionist at check in did not give us a copy of the pet policy, so I Walker out of the hotel throughout the lobby with my Dog and the receptionist on duty early in the morning tellend at me. Seriously? So they should say that they tolerante pets but are not at all a people or pet friendly hotel.
2 out of 5
by Hajo from La Crosse

Pet allowed but not pet friendly

Posted 30-Jan-2016 on Hotels
Bed was not made after second night of stay, we were asked to sign pet policy, but never received copy of that, were yelled at because our dog was 2 seconds in the lobby and by the way nobody ever told us that that was not allowed....mediocre breakfast - no decaffeinated coffee.... Would not stay here again.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Jan-2016 on Hotels
5 out of 5
by A verified traveller from MN

Very Cozy and Clean

Posted 21-Jan-2016
I loved this hotel! I have never stayed at one and I will definitely be back. Although it was just me, I really enjoyed having a separate bedroom and a cozy living room to use for visiting.
5 out of 5
by A verified traveller

Posted 31-Dec-2015
Good place to stay while visiting family at the holidays.
4 out of 5
by Geraldine from Madison

Nice place lots to see and do. Right on river.

Posted 30-Dec-2015 on Hotels
Room was great. Hotel nice and clean. Staff helpful. Disappointed with size of pool. It is tiny-3 ft deep maybe 4 ft long and wide. Large family had taken over lobby/breakfast area all evening- they looked like they were having fun; playing cards; eating; talking; laughing. Large group of young people took over the second floor. They had chairs and were sitting in hallway blocking walk area.Were in room 210 and in pool overlook area. Very loud group.
5 out of 5
by A verified traveller

とても満足。

Posted 26-Dec-2015 on Hotels
とても良い滞在でした。値段もそれなりにしますが、満足できました。ダブルベッドのスイートでしたが、部屋もまずまず広く、大人3人+こども3人で泊まりました。ホテル全体がきれいで清潔でした。朝食も、卵、ベーコンに通常のアメリカンブレックファーストです。川にも近く、歩いて周りを散策できます。