Photo gallery

Featured image
Indoor spa bath
Indoor spa bath
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board

Guest reviews

3.9 out of 5 Good
91 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Business Services


Explore the area

Popular LocationAravis Aquatic Park6 min walk
Popular LocationBeauregard Cross Country Ski Area8 min drive
Popular LocationTete de Cabeaux Ski Lift9 min drive
AirportGeneva (GVA-Cointrin Intl.)72 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Family Room

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room
  • Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Triple Room

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room
  • Economy Double Room

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsEconomy Double Room
  • Family Room (lits Superposés)

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
    More detailsFamily Room (lits Superposés)
  • Family Room - free children (lits Superposés)

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed
    More detailsFamily Room - free children (lits Superposés)

About this area

La Clusaz

Alpen Roc is located in La Clusaz. Le Hameau des Alpes and Megeve Museum are cultural highlights, and some of the area's landmarks include Menthon Castle and Central Square Of Megeve. Les Passagers du Vent and Megeve Sports Centre are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.

Visit our La Clusaz travel guide
Popular Location

What's nearby

  • Aravis Aquatic Park - 6 min walk
  • Le Rosay Gondola - 7 min drive
  • Beauregard Cross Country Ski Area - 8 min drive
  • Tete de Cabeaux Ski Lift - 9 min drive
  • La Joyère Gondola - 12 min drive

Getting around

  • St-Pierre-en-Faucigny Station - 22 min drive
  • Geneva (GVA-Cointrin Intl.) - 72 min drive


  • La Cordee - 3 min walk
  • L'Outa - 3 min walk
  • Pizz'Avalanche - 4 min walk
  • L'Ourson - 4 min walk
  • Chez Papaz - 6 min walk

About this property

Alpen Roc

3-star hotel, walk to La Clusaz Ski Resort
This smoke-free hotel features a restaurant, an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a sauna and a business centre. All 107 rooms offer free WiFi, room service and flat-screen TVs with satellite channels. Guests will also find premium bedding, free newspapers and hairdryers.
Alpen Roc offers 107 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities


  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski passes
  • Ski storage

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Conference space


  • Terrace


  • Turkish bath/hammam


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible path of travel


  • Fireplace in reception
  • Smoke-free property

Room amenities


  • Premium bedding


  • Hairdryer
  • Shower/bathtub combination


  • Flat-screen TV
  • Satellite channels


  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe



Check-in between 4 PM and 9 PM
Late check-in subject to availability


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per stay

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alpen Roc
Best Western Alpen Roc
Best Western Alpen Roc Hotel
Best Western Alpen Roc Hotel La Clusaz
Best Western Alpen Roc La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Alpen Roc Hotel La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel La Clusaz

Frequently asked questions

Can I cancel my reservation for free at Alpen Roc and receive a full refund?
Yes, Alpen Roc offers free cancellation on select room rates, because flexibility matters! Please refer to Alpen Roc cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is Alpen Roc pet-friendly?
No, pets are not allowed at this property.
How much is parking at Alpen Roc?
Self-parking is free at this property.
What time is check-in at Alpen Roc?
Check-in is from 4 PM to 9 PM. Late check-in is available during limited hours.
What time is check-out at Alpen Roc?
Checkout is at noon.
Where is this property located?
Situated in the mountains, this hotel is within 1 mi (2 km) of Aravis Aquatic Park and La Clusaz Ski Resort. Le Hameau des Alpes and Beauregard Cross Country Ski Area are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Alpen Roc

91 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would happily stay again. Only issue was hot water not available at what i guess was peak time as everyone getting ready for dinner.

Stayed 4 nights in Feb 2020
3.0 out of 5 Okay
  • Liked: Cleanliness

Stayed 2 nights in Mar 2019
2.0 out of 5 Poor
  • Disliked: Amenities, property conditions & facilities

Very overpriced. Paid £550 per night B&B for a cramped, dark room. Reception area nice but the rest of the hotel is tired. Needs to rethink it's pricing.

Stayed 4 nights in Feb 2019
3.0 out of 5 Okay
  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Bedrooms are tiny and need an update. Shockingly expensive for what you get.

Stayed 4 nights in Feb 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service

Room was small and would benefit from being decorated. The room size OK for one - but cramped when I was joined by my wife a few days after I arrived.

Stayed 4 nights in Mar 2018